How to Set Up Your Softphone
Learn how to install and set up your Bria 4 or Bria Stretto softphone from Counterpath.
Install and Set Up Your Softphone: Access Your AVOXI Softphone Credentials
Note: To keep your AVOXI account secure, we do not send SIP credentials via email.
Three Easy Steps:
Step 1: To access your SIP Phone credentials, login to your AVOXI Online Portal at www.core.avoxi.com. Then, click on the 3-line menu located on the top right corner and click on Support.
Step 2: Click on the Open Support Ticket icon.
Then, click the Closed tab to view all your closed cases and click on the case with classification of “Customer Installation”.
Step 3: When you click on the case, a pop-up window will appear with additional information about your installation case. Make sure to review your case comments and retrieve your SIP credentials as shown below.
Have more questions?
View all FAQs about using the AVOXI Core Online Portal.
Customer Support Hours
Monday - Friday:
7 AM - 12 AM UTC