Cloud PBX

AVOXI Core gives the mobile work force flexibility and control of their extension anywhere they can access the web.

Cloud PBX is a telephone switch owned by a company or organization, used to reduce the total number of phone lines leased from the telephone company.

Cloud PBX Overview

Cloud PBX (private branch exchange) is a business telephone system designed to deliver voice or video over a data network and interoperate with the normal PSTN.

Cloud PBX – A Closer Look

Because a major part of cloud PBX functionality is provided in software, it is relatively inexpensive and makes it easy to add features and extensions.

Cloud PBX from AVOXI

AVOXI’s cloud PBX solution AVOXI Core allows your employees to focus on your core business and eliminates the risks and costs associated with owning and maintaining an on-premises PBX.

Some of the features of cloud PBX include:

  • IVR/Auto Attendant
  • Call Forwarding
  • Call Recording
  • Control Panel
  • Five Free Extensions

PBX phone services have been in use since the early 1960’s. Early PBX systems enabled businesses to place internal calls without having to use an actual phone line, and allowed outside lines to be freed up from internal traffic, meaning that businesses needed fewer phone lines. By the 1990’s, technology had drastically evolved, but many businesses were hesitant to start over completely with their PBX system. This led to the creation of ports and cards that could be added to an existing PBX system, which allowed network ability and functionality to be increased without expensive hardware purchases. By the late 1990s, features such as IVR were becoming common, and hosted providers were starting to pop up, as well as VoIP providers. Today, PBX systems are much more robust, and businesses have the choice of hosting their own PBX on-site, or having a provider host the system for them.

Some of the benefits of cloud PBX include:

  • Cost reduction
  • Scalability
  • Redundancy
  • Quality
  • Mobility
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