All-In-One Cloud Communications for Global Businesses | AVOXI

Enterprise Cloud Communications

International Voice. Done Right.

AVOXI delivers unmatched cloud voice coverage that's orchestrated by software.
It’s the only platform you’ll ever need.

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What Makes AVOXI Different?

Operating enterprise voice is hard for most companies. But it doesn't need to be that way.

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Global Coverage

Find numbers in 150+ countries - including toll-free, two-way local, Local DID - for international inbound and outbound from one provider.

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CX
Integrations

Plug AVOXI into any leading contact center, communications and AI apps so you get premium voice throughout the enterprise.

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Software Management

Configure voice, automate telecom operations and deepen channel insights through AVOXI’s easy-to-use SaaS platform.

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Intelligent Monitoring

Proactively monitor and test voice service with AI to ensure quality. Resolve issues 50% faster with AVOXI experts when they occur.

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Solve your Voice Challenges with a
Single Platform

Everything you need to simplify and scale your communications.

Voice Consolidation

Streamline Operations

Eliminate the complexities of managing many carriers, systems and contracts

Scalable Solution

Implement the best possible strategy worldwide and get new numbers faster 

Consistent Service

Improve call quality and get expert support to enhance customer experience

Cloud Transition

Flexible Integrations

Deploy high quality SIP connections that deliver traffic consistently, regardless of your phone system

Unified Visibility

Fully understand how numbers are being used and are performing

Lower Costs

Reduce total cost of ownership by minimizing maintenance, upgrades and specialized on-site expertise

AI-Ready Voice

High Quality Voice

Lower latency to achieve more human-like conversations wherever your customers care calling from

Easy Integrations

Deploy the AI apps you want faster without the heavy software development lift

Flexible Routing

Move calls and data between bots and human agents based on your rules

Streamline Operations

Eliminate the complexities of managing many carriers, systems and contracts

Scalable Solution

Implement the best possible strategy worldwide and get new numbers faster 

Consistent Service

Improve call quality and get expert support to enhance customer experience

Flexible Integrations

Deploy high quality SIP connections that deliver traffic consistently, regardless of your phone system

Unified Visibility

Fully understand how numbers are being used and are performing

Lower Costs

Reduce total cost of ownership by minimizing maintenance, upgrades and specialized on-site expertise

High Quality Voice

Lower latency to achieve more human-like conversations wherever your customers care calling from

Easy Integrations

Deploy the AI apps you want faster without the heavy software development lift

Flexible Routing

Move calls and data between bots and human agents based on your rules

INTEGRATIONS

Improve Your CX Stack, Today and Tomorrow

AVOXI connects to the apps in your tech stack — from contact center and unified communications, to agentic AI voice and CRMs

Customer Outcomes

Success Stories from AVOXI Customers

Learn how software intelligence and automation can deliver significant business results and voice operations impact.

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Engie

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Senior IT Architect, ENGIE Impact
James Young

The big thing that [AVOXI has] done for us is consolidation of services. We have one support number, one carrier for all of our phone numbers, and one system to work with. That used to be a lot more difficult.”

Flutterwave

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CX Manager, Flutterwave
Oluwaseun Olatunde

The major things for us [in choosing AVOXI were] service reliability, omni-channel capabilities, and local numbers across various regions."

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CB AIr

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Sr. Manager Telecommunications, Caribbean Airlines
Ricky Singh

Building a path with AVOXI to modernize our infrastructure has been a key aspect of our customer service strategy …. We have reduced the total cost of ownership while improving our overall client experience”

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testimonial-quote
Sr. Manager Telecommunications, Caribbean Airlines
Ricky Singh

Building a path with AVOXI to modernize our infrastructure has been a key aspect of our customer service strategy …. We have reduced the total cost of ownership while improving our overall client experience”

case_study_caribbean_airlines
Frame
testimonial-quote
Senior IT Architect, ENGIE Impact
James Young

The big thing that [AVOXI has] done for us is consolidation of services. We have one support number, one carrier for all of our phone numbers, and one system to work with. That used to be a lot more difficult.”

Vector (1)
testimonial-quote
CX Manager, Flutterwave
Oluwaseun Olatunde

The major things for us [in choosing AVOXI were] service reliability, omni-channel capabilities, and local numbers across various regions."

case_study_flutterwave

Customer Success and Support

Partner with a dedicated team of 
voice experts and get service that ensures results

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Structured Onboarding

Configuration, training and management of large projects

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Always-On Support

In-house global telecom and software experts available 24/7/365

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Account Management

Ensure your AVOXI solution is successfully meeting objectives

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Pilot Program

Test our solution or a new feature to make sure it fits your needs

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Self-Service Portal

Initiate and track cases in our platform and get proactive updates 

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Regulatory Expertise

Regional, in-market experts to keep you in compliance

Global Voice Network

Coverage That’s Truly Worldwide

AVOXI securely delivers premium call quality by connecting you to vetted local carriers and efficiently routing traffic through our global POPs on every continent.

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Explore more Insights

News, case studies and thought leadership to help you stay ahead of voice trends.

Report

The State of International Voice for the Contact Center

Get a comprehensive analysis of global voice for customer service and sales based on a survey of 371 IT and voice decision-makers across 11 countries and 18 industries, The State of International Voice for the Contact Center offers a global perspective and in-depth analysis of the current landscape and future trends shaping contact center voice for multinational…

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Are You Ready for Better Conversations, Improved Outcomes, Lower Overhead?