GENIUS CONTACT

$24.99/user/month

Contact Features:

Inbound and Outbound Calling

Unlimited Concurrent Calling

Call Queueing and Monitoring

IVR and Automated Call Routing

Unlimited Call Recording

Analytics and Reporting

Unlimited Calling to US & Canada

Onboarding Coach and 24/7 Support

To downgrade, please contact a
support technician. View Contact Options ➜

GENIUS ENTERPRISE

$49.99/user/month

Enterprise Features:

All Contact Features

CRM and Helpdesk Integrations

Customer Callback (Queue Callback)

Advanced Monitoring and Call Coaching

Advanced Analytics and Live Dashboards

Shared, Scheduled, and Customizable Reporting

SLA Reporting Thresholds (Benchmarking)

Bring Your Own Carrier