The AVOXI Blog:
Welcome to the Most Educational VOIP Call Center Software and Business Phone System Blog in the World!

Forwarding Calls on VoIP

Forwarding Calls on VoIP

For businesses with locations and customers all around the world, call forwarding is an essential VoIP feature.  Not only will this feature help your callers will reach the right agent or department sooner, call forwarding can also help you manage your...
Problems With Sequential Ringing

Problems With Sequential Ringing

Sequential ringing is one of the most popular VoIP features available for busy, global businesses.  This feature works by routing incoming calls in a specific order based on a predetermined list of phones and numbers.  This helps ensure that incoming calls are always...
Comparing Web Content Management Systems

Comparing Web Content Management Systems

Choosing the right web content management system is essential for a business.  Because this system helps facilitate the creation and management of content on your business’s website, it’s important the features and functionality of the system you choose match your...
How Much Does IVR Cost?

How Much Does IVR Cost?

As an enterprise phone system provider, we get a lot of questions about the top VoIP features, including IVR.  Not only does this essential VoIP feature help you manage your employees’ workflow, but it also helps increase customer service levels. But as with any...
Problems Setting Up Your Softphone

Problems Setting Up Your Softphone

Softphones are becoming increasingly popular as businesses become more mobile.  Not only are they convenient for taking your calls with you everywhere, but they’re also an extremely cost-effective communication solution. Despite their popularity, you can sometimes...
Comparing VoIP Service Providers

Comparing VoIP Service Providers

Businesses of all sizes are continuing the move to VoIP-based phone systems, and it’s not hard to see why.  Also known as hosted phone systems, VoIP phone systems offer a range of cost-saving benefits and essential calling features. But for businesses that are...
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