May 17, 2013CommentFacebook

Your Facebook Apps Can Be Spoofed by a Hacker

Many Facebook users have been complaining of unauthorized posts on their walls. How is this possible? This is done via spoofing app content. An attacker can post content that appears to come from a trusted application onto a wall or news feed of a victim. You can find content from Saavn, Candy... »
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May 16, 2013Commentinternational toll free numbers

Increase Your Campaign Response Rate with International Toll Free Numbers

Being a marketer, I understand the pressure of constantly having to increase your campaign response rates. Being in the communications industry, the results of a study on memorable international toll free numbers did not surprise me. The study shows that having memorable international toll free numbers can increase both your... »
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May 15, 2013Commentcloud based call center

Cloud Based Contact Center – How It Can Help Your Business!

Cloud based contact center solutions can be of great benefit to small and medium sized businesses as you grow. In order to grow as an SMB, you need to be able to compete with enterprises that have much deeper pockets. Cloud based contact center solutions offer the scalability at... »
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May 14, 2013CommentVirtual Call Center Agent

Virtual Call Center Software Drives Your Inbound Campaigns

Virtual call center software drives your call center with the features and automation needed to lift your marketing campaigns from grim to spectacular. Experience shows that no matter how good your landing page optimization has been performed, and no matter how much your calls to action emphasize form fills, about... »
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May 11, 2013Commentcall centers

Automatic Scorecards for Call Centers

Call centers should be improving constantly, ensuring business efficiency and growth. Without the evaluation of current practices and standards, call centers have little opportunity to sustain or excel at providing satisfactory customer service. It has been proven that poor customer service is a key factor to the decline of repeat business.... »
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