AVOXI Blog

AVOXI Blog

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Secure SIP Protocols: UDP vs. TCP vs. TLS

Secure SIP Protocols: UDP vs. TCP vs. TLS SIP Signaling & Security in Modern Communications Global enterprises are leaning on...

Hybrid Work at AVOXI: Connecting from Costa Rica with Michael

Staying Connected from Costa Rica with MichaelHybrid Work at AVOXI At AVOXI, our employees are at the heart of everything...

7 Reasons Virtual Clinical Trials are Here to Stay

7 Reasons Virtual Clinical Trials are Here to Stay Modern Advantages of Virtual Clinical Trials The COVID-19 pandemic has revealed...

Delivering VIP Customer Service with Skills-Based Routing

Delivering VIP Customer Service with Skills-Based Routing Intelligent call distribution begins with skills-based routing. Contact centers combining skills-based call routing...

7 Pharmaceutical Contact Center Programs to Improve Your Clinical Trial Success Rate

7 Pharmaceutical Contact Center Programs to Improve Your Clinical Trial Success Rate The development of new therapies is exciting, but...

Voxbone Analysis: Company Overview, Pricing, & FAQs (2021)

Voxbone Analysis: Service Review, Pricing Comparisons, & FAQs (2021) In the age of cloud migration, customers depend on a reliable...

The Big 6 Benefits of SIP Trunking

The Big 6 Benefits of SIP Trunking The Advantages of a Modern SIP Trunk Strategy The way the world does...

How Will STIR/SHAKEN Affect You?

What Will STIR/SHAKEN Mean for You? Whether you're involved in communications or just know somebody working at a telecom company,...

The Contact Center Guide to SBC SIP Trunking

The Contact Center Guide to SBC SIP Trunking Virtual communications are here to stay, and that presents new challenges for...

The Rise of Hybrid Pricing Strategies in SaaS

The Rise of Hybrid Pricing Strategies in SaaS The pricing model is shifting in the software-as-a-service world. Subscription plans are...

How SBCs Work in Microsoft Teams Direct Routing

Buy Online Get a Free Demo How an SBC Enables Microsoft Teams Direct Routing Session border controllers play a crucial...

The Evolving Role of Cloud PBX in 2021

What is a Cloud PBX in 2021? The Role of Cloud PBX After 2020 Before 2020, only about one in...

The Top Travel and Hospitality KPIs

Travel and Hospitality Industry KPIs The Top Travel & Hospitality Industry KPIs KPIs or Key Performance Indicators are values that...

Hosted PBX vs. VoIP vs. SIP Trunking

Buy Online Get a Free Demo Hosted PBX vs. VoIP vs. SIP Trunking The Role of PBX, VoIP, & SIP...

UCaaS vs. CCaaS vs. CPaaS

UCaaS vs. CCaaS vs. CPaaS: What's the Difference UCaaS, CCaaS, & CPaaS in 2021 UCaaS, CCaaS, and CPaas are all...

How to Search for Available Vanity Phone Numbers

How to Find Available Vanity Phone Numbers Find & Buy Custom Phone Numbers We've all heard the jingles on our...

The BAT Group Leans on AVOXI to Modernize Communications with Seamless Path to Cloud for its Regional Shared Services Center

The BAT Group Leans on AVOXI to Modernize Communications with Seamless Path to Cloud for its Regional Shared Services Center...

How Porting Business Phone Numbers Works (in 2021)

Porting Business Phone Numbers (2021 Guide) How to Port Business Phone Numbers the Right Way A business phone number is...

Caribbean Airlines Finds Contact Center Paradise with AVOXI’s Global Communications Platform

Caribbean Airlines Finds Contact Center Paradise with AVOXI's Global Communications Platform Caribbean Airlines relies on AVOXI's global communications software to...

What is a Session Border Controller (SBC)?

What is a Session Border Controller (SBC)? We don't need to tell you that the COVID-19 pandemic changed the way...

Can Microsoft Teams Replace Legacy Phone Systems?

Can Microsoft Teams Replace Legacy Phone Systems? Microsoft Teams has become one of the most popular collaboration technologies for business...