+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide

AVOXI Blog

Your source for the latest cloud communications news.

stripes-long

How Much Does a Virtual Number Cost?

By Jonathan Imes | Apr 3, 2018 | 0 Comments

Request Demo Talk to a Specialist Contact Us With more than 17 years of experience as a leading provider of virtual phone numbers, AVOXI helps customers determine what type of virtual number best suits their business need—no matter where in the world they’re located. We also walk through and address questions about how much a…

Read More

How to Set Up Call Forwarding Numbers and Toll Free Numbers for Business

By Pablo Torres | Mar 28, 2018 | 0 Comments

Request Demo Talk to a Specialist Contact Us Selecting and setting up a toll free forwarding or call forwarding solution can be confusing. Many choices and options exist. AVOXI has experience in helping customers determine the best solution for their business—delivering services to clients for over 17 years. This article reviews basic definitions and options…

Read More

Boost Your Brand with a Custom Phone Number

By Jonathan Imes | Mar 27, 2018 | 0 Comments

Request Demo Talk to a Specialist Contact Us Have you been asked by your boss or the marketing department to find a number that contains certain numbers? Are you searching for something that will give you a bit of an edge over your competition? A custom phone number—or vanity phone number—might be for you. Custom…

Read More

How Much Does Call Recording Cost?

By Pablo Torres | Mar 26, 2018 | 0 Comments

Request Demo Talk to a Specialist Contact Us Customer service is real time. Analysis of information is immediate. Small businesses to large enterprises focus on how to best keep and grow clients. Call recording helps businesses build a better customer experience. AVOXI offers call recording solutions and recently launched new call recording packages. As part…

Read More

Top 5 Reasons to Move Your Call Center to the Cloud in 2018

By David Wise | Mar 8, 2018 | 0 Comments

Request Demo Talk to a Specialist Contact Us AVOXI reviewed five reasons to move your call center to the cloud in 2014. As cloud technologies expand and mature, it’s time to take another look and see what the 2018 top five reasons are to switch to a cloud-based call center. Reports covering the cloud-based contact…

Read More

How to Deploy International Virtual Communication Solutions for 2018 and Beyond

By David Wise | Feb 22, 2018 | 0 Comments

Request Demo Talk to a Specialist Contact Us Indications are that the global economic outlook for 2018 continue to provide a positive climate for business growth. The International Monetary Fund (IMF) estimates global real gross domestic product (GDP) grew 3.7 percent in 2017. (Source: World Economic Outlook Update, January 2018) That’s the fastest pace in…

Read More

Checklist: How to Publish and Promote Your Toll Free Number

By Sandy Tincher | Feb 19, 2018 | 0 Comments

Request Demo Talk to a Specialist Contact Us Looking to boost sales? Toll free numbers offer great value—immediate and easy access for customers and prospective buyers to contact your business at no charge to them. Serving as a vital marketing strategy, these virtual phone numbers enable you to analyze your incoming calls, provide reliable customer…

Read More

Integrating VoIP Services into Your Current PBX System

By John Edwards | Jan 30, 2018 | 0 Comments

Request Demo Talk to a Specialist Contact Us This two-part video series addresses questions AVOXI receives about integrating VoIP on top of a current PBX platform. It provides an overview of Private Branch Exchanges (PBX) and interfacing a cloud PBX solution with traditional analog systems. PART ONE: Private Branch Exchanges (PBX) Script: Hello everyone, my…

Read More

Video: What Is Voice Latency and Why Do You Care for Asia VoIP Services?

By Jon Ross | Jan 29, 2018 | 0 Comments

Request Demo Talk to a Specialist Contact Us This video session discusses voice latency, jitter, and AVOXI’s new point of presence in Hong Kong. The session discusses why voice latency is an importance concern in points of presence (PoP)–specifically looking at Asia VoIP services. Script: Today we have some exciting news out of our network…

Read More

Video: Inbound Calling

By Jon Ross | Dec 20, 2017 | 0 Comments

Request Demo Talk to a Specialist Contact Us Request Demo Talk to a Specialist Contact Us This whiteboard session describes the origination and termination components of inbound calls: Script: Hey folks, welcome back to another whiteboard session here at AVOXI. So today we’re going to go over how inbound calling actually works and explain some…

Read More