+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide


Your source for the latest cloud communications news.

Comparing International Number Providers in South America

By Barbara Dondiego | Oct 9, 2017 | 0 Comments

TollFreeForwarding.com vs Voxbone & DIDWW Whether located in South America or seeking to connect with customers in that region, your company has many options available for telecommunication services. A variety of providers, large and small, offer phone services in South America’s 12 countries. And, many provide international toll free numbers in select locations like Brazil,…

Read More

New eBook Available: Your Complete Guide to International Toll Free Numbers

By Sandy Tincher | Oct 4, 2017 | 0 Comments

Leveraging more than 15 years in global communications and listening to thousands of customer conversations, AVOXI built a complete guide to selecting an International Toll Free Number. This quick reference guide contains key points about International Toll Free Numbers to help you determine which type works best to help you achieve your business goals. Guide…

Read More

What Is Time of Day Routing and How Can It Work for My Business?

By Pablo Torres | Jul 25, 2017 | 0 Comments

At AVOXI, we pay close attention to how our customers interact with the AVOXI Core Portal. While we see a lot of traffic on well-known features like Call Forwarding, we’re always surprised by how few customers take advantage of an essential feature: Time of Day Routing. To us, Time of Day Routing is a must-have.…

Read More

How Much Does a UIFN Cost?

By Barbara Dondiego | Jul 12, 2017 | 0 Comments

The communications industry seems to travel at the speed of sound with its expanding capabilities and features energizing cloud-based solutions. One component, virtual phone numbers, is a popular cloud communication tool for businesses of all sizes. Available in various formats based on capabilities, accessibility, usage, and more, virtual numbers reflect the growing demand for cost-effective,…

Read More

Top 3 Questions to Ask When Seeking Hard to Get Numbers

By David Wise | Jul 7, 2017 | 0 Comments

Acquiring international toll free numbers in some countries is a challenge. Similarly, getting a local number in some regions is difficult. What are the issues with these problematic numbers? How can you more easily navigate the challenges when you need a freephone in one of these locations? With its 16 plus years of providing international…

Read More

How Much Does a VPN Solution Cost?

By Kevin Robinson | Jun 28, 2017 | 0 Comments

Companies of all sizes in all industries have privacy concerns. The need to conduct business securely and to assure customers that their data is protected drives interest in tools like a VPN. The tool is easy to use and focuses on the importance of security and privacy. But if you’re new to this tool, you are…

Read More

How Much Does a Local Number (DID/DDI) Cost?

By Barbara Dondiego | Jun 27, 2017 | 0 Comments

Cloud communication solutions continue to evolve, and businesses of all sizes realize the huge advantage of VoIP technology for their phone system needs. As businesses seek to take advantage of the significant cost saving and low maintenance requirements, many questions arise about virtual numbers their cost. With over 16 years of experience in cloud communications,…

Read More

What are the Top Problems with Implementing a Cloud Hosted PBX?

By Jon Ross | Jun 21, 2017 | 0 Comments

At AVOXI, we’ve helped thousands of businesses upgrade their on premise phone systems to a cloud hosted PBX. We know that change can be hard. Still, many businesses are surprised by the problems that arise when implementing a cloud hosted PBX. This is especially true if they are new to SaaS (Software as a Service)…

Read More

VoIP vs Virtual: What’s the Difference, and Why Should I Care?

By Barbara Dondiego | Jun 20, 2017 | 0 Comments

Lots of cloud communications providers use the terms “VoIP” and “virtual” interchangeably—especially when it comes to phone numbers. And we’ll be honest: we do, too. But, there are some real (and important) differences between virtual phone services and VoIP phone services that businesses need to understand before they invest in just any cloud communications platform.…

Read More

Where, What, and How of Toll Fraud and Best Practices for Prevention

By Kevin Robinson | Jun 16, 2017 | 0 Comments

The business switch to cloud communications and VoIP technology raises questions about fraud and security of cloud-based systems. As a leading provider of cloud communication solutions, AVOXI has 16 plus years’ experience in addressing customer questions about fraud prevention and security. Specifically, VoIP fraud incurs long distance per-minute charges that add up fast. And, while…

Read More