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Launch a Citizen Development Program in Four Easy Steps

Launch a Citizen Development Program in Four Easy Steps Citizen developers are business users who have little to no coding...

6 Moves to Overcome Telecom Management Pressures  

6 Moves to Overcome Telecom Management Pressures It's easy to say that being a modern-day telecommunications leader looks vastly different...

Is a Cloud PBX or On-Premise More Secure?

Is a Cloud PBX or On-Premise More Secure? The growing number of cyberattacks targeting businesses across the globe is landing...

How to Survive the ‘Great Resignation’ IT Crisis

How to Survive the 'Great Resignation' IT Crisis IT leaders are in a bind. The Great Resignation is making it...

Call Quality Assurance Guide (2023) Best Practices, Tips, and Scorecard

Call Quality Assurance Guide (2023) Best Practices, Tips, and Scorecard Buy Online Get a Free Demo In this article, we...

How to Choose Between Flex Partner & VoIP Calling Plans

Flex Program vs. VoIP Calling Plan Whatever your call strategy entails, AVOXI's tailored solutions can work for your communications. We'd...

Are ‘Free SIP Trunks’ Really Free?

Are 'Free SIP Trunks' Really Free? You probably see "free SIP trunking" a lot on your VoIP communications searches. And...

Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform

Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform Cibersys has seen revenue growth through AVOXI's Flex...

How to Protect Your VoIP Communications & Customers from Phone Fraud

How to Protect Your VoIP Communications & Customers from Phone Fraud There's a significant need for better phone fraud prevention...

UIFN vs ITFS: Which Is Right for Your Business?

UIFN vs. ITFS: Which Toll-Free Number is Right for Your Business? As you expand your business's global presence, you may...

SMS Strategy Delivers A Complete Global Brand Experience

SMS Strategy Delivers A Complete Global Brand Experience Texting is another way that customers want to communicate with your brand....

In-House vs Outsourcing? Considerations When Evaluating a BPO for Your Call Center

In-House vs Outsourcing? Considerations When Evaluating a BPO for Your Call Center Business growth requires additional assets to keep pace...

Skills-Based Routing: A Quick Revenue Win for Travel & Hospitality Business Leaders

Skills-Based Routing: A Quick Revenue Win for Travel & Hospitality Business Leaders Keeping customers happy requires excellent customer service throughout...

Modern vs. Legacy Contact Centers: 9 Signs Your Call Center Phone System is Outdated

9 Signs Your Legacy Contact Center System Needs a Modern Update Missed calls, wasted time, and overspending are trademarks of...

6 Tips for Managing Your International Remote Workforce

6 Tips for Managing Your International Remote Workforce Managing a remote workforce with employees around the world is a learning...

Contact Center Summit 2022: Takeaways for Turning Your Virtual Call Center into a Revenue Machine

Contact Center Summit 2022: Takeaways for Turning Your Virtual Call Center into a Revenue Machine It was an exciting couple...

7 Reasons to Consolidate Your Business Phone Numbers

7 Reasons to Consolidate Your Business Phone Numbers It's important to efficiently manage your business numbers and voice carriers. Don't...

Building a Modern Call Strategy: 6 Call Management Mobile App Benefits

Building a Modern Call Strategy: 6 Call Management Mobile App Benefits Easily build an effective modern strategy with a phone...

BYOC & BYOD: Cloud Trends Fueling Your Contact Center

BYOC & BYOD: Cloud Trends Fueling Your Contact Center BYOC and BYOD are two trends transforming the contact center industry,...

The Ultimate Guide to Creating a Travel & Tourism Marketing Strategy

The Ultimate Guide to Creating a Travel & Tourism Marketing Strategy Creating a marketing strategy for your travel and tourism...

Compare the Best UK Virtual Toll Free Providers (2022)

Best UK Virtual Freephone & Toll Free Providers (2022) AVOXI compares the best freephone providers in the United Kingdom by...