International Voice Monitoring, Automated.
Proactive Service
When it comes to voice downtime and quality issues, every minute counts. But traditional monitoring leaves enterprises exposed to costly and extended disruptions.
It's time for a better way.
Always-On International Voice Monitoring
AVOXI’s Proactive Service is the industry’s first global voice management tool powered by AI and analytics to deliver unmatched number availability and call quality.
This solution empowers enterprises to:
Maximize uptime
Automate monitoring and diagnostics to ensure faster resolution.
Optimize resources
Reduce unnecessary costs and effort associated with manual testing.
Enhance customer experience
Deliver consistent, high-quality calls for your customers.
HOW IT WORKS
Innovative, Software-Driven Approach
Ensure superior call quality and number availability, speed up issue resolution, and enhance the efficiency of your voice service operations.
Continuously monitors call traffic for anomalies at the number level.
Performs diagnostic tests to validate issues and gather details.
Automatically opens high-priority support cases for expedited resolution.
Continuously monitors call traffic for anomalies at the number level.
Performs diagnostic tests to validate issues and gather details.
Automatically opens high-priority support cases for expedited resolution.
Number Availability Monitoring
The AVOXI Platform analyzes phone number data to ensure customers and agents can always connect. Save time and money associated with manual and third-party testing.
Call Quality Monitoring
Proactive Service detects and addresses changes in call quality. AVOXI algorithms keeps audio clear for optimal customer conversations.