Featured
Reports
Industry Report: The Future of Global Cloud Voice Services
In this industry report, the respected analysts at 451 Group dive deep into the evolving landscape of global cloud voice services and highlight how AVOXI is reshaping the industry.
The State of International Voice for the Contact Center
Why Download This Report? Understanding the industry landscape is key to navigating the complexities of international voice for contact centers. Stay ahead of industry trends and benchmark your strategies against peers facing the same challenges. Get Your Copy Now! Unlock the full potential of global voice for your contact center. Download the report today and…
Blogs
The Role of AI in Reducing Agent Handle Time: Revolutionizing Cloud-Based Contact Center Efficiency
The Role of AI in Reducing Agent Handle Time: Revolutionizing Cloud-Based Contact Center Efficiency Contact centers are constantly under pressure to improve efficiency while maintaining high levels of customer satisfaction. One key metric that significantly impacts operational costs and customer experience is agent handle time. As organizations strive to optimize this crucial performance indicator, artificial…
About AVOXI
Shift Your Voice
Discover how AVOXI’s international voice services can elevate your international cloud voice strategy. Resource Library About AVOXI Shift Your Voice Series Shift Your Voice with AVOXI Cloud Service See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of international cloud voice one business at a time.…
Blogs
The Ultimate Buyer’s Guide to Global Voice Solutions
The Ultimate Buyer’s Guide to Global Voice Solutions Navigating Today’s Global Voice Communications Landscape The global telecommunications landscape has fundamentally transformed over the past decade. What was once a fragmented collection of regional physical networks has evolved into a connected cloud-delivered ecosystem reaching businesses and customer across continents. Voice communications, despite predictions of its demise,…
Beyond Cost Savings: The Operational Benefits of Consolidating Voice Providers
Beyond Cost Savings: The Operational Benefits of Consolidating Voice Providers For multinational enterprises managing global voice communications, complexity is more the norm rather than the exception. AVOXI and Metrigy research shows that 59% of companies use six or more providers for their international voice services. As a result, more than 42% of companies report significant…
Managing Voice Across UCaaS and CCaaS Platforms: A Complete Guide for Enterprise IT Leaders
This comprehensive guide will help you navigate the complexities of combined UCaaS and CCaaS voice management and develop a strategy that works for your organization.
Customer stories
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform Cibersys has seen revenue growth through AVOXI’s Flex program. Discover their success in expanding their LATAM number inventory for their clients – all on one centralized platform. Cibersys is a multinational ICT provider serving corporations with internet, security, and cloud solutions in Latin…
Company Wellness Solutions Expands Reach, Brings Wellness Relief to More Clients with AVOXI
Company Wellness Solutions Expands Reach, Brings Wellness Relief to More Clients with AVOXI Company Wellness Solutions, a leading South Africa-based wellness and employee assistance program (EAP) provider, leans on AVOXI’s global communications platform to connect its international clientele’s staff with its network of medical professionals, legal advisors, and counselors from their call center. Establishing a…
Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform
Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform Destinia, a Spanish online travel agency, depends on AVOXI’s global communications platform to connect its travelers with reservation agents throughout their various call centers. Since 2014, Destinia has relied on AVOXI’s robust international coverage and feature-rich technology to modernize its worldwide communications…
eBooks
2023 Global Cloud Communications Outlook
The emerging trends shaping customer experience and business growth across industries.
Coding Beyond Tradition: Reducing Entry Barriers, Cost & App Deployment Time
It’s a lot of responsibility to manage a software stack and stay ahead of strategy when you’re having to navigate an ever-changing workforce, adapt to new IT infrastructure and telecom compliance standards. Add in a limited pool of available tech talent plus an in-house team stretched thin from a growing backlog, how do you ensure…
A New Era in Communications: Six Trends to Watch in 2022
The past two years have spurred rapid investment in improved phone systems and cloud communication technologies. 2022 is expected to be the year of accelerated scale and optimization of existing tools and processes to keep pace with the ever-growing needs of your customers and remote workforce. Are you prepared? In our latest eBook, we’re addressing…
Reports
Reports
Industry Report: The Future of Global Cloud Voice Services
In this industry report, the respected analysts at 451 Group dive deep into the evolving landscape of global cloud voice services and highlight how AVOXI is reshaping the industry.
The State of International Voice for the Contact Center
Get a comprehensive analysis of global voice for customer service and sales based on a survey of 371 IT and voice decision-makers across 11 countries and 18 industries, The State of International Voice for the Contact Center offers a global perspective and in-depth analysis of the current landscape and future trends shaping contact center voice for multinational…
Webinars
Mastering Compliance: 3 Strategies for a Seamless BYOC Program
Resource Library Webinars Mastering Compliance: 3 Strategies for a Seamless BYOC Program Have questions for our Carrier Relations experts? Contact [email protected] See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of telecom one business at a time. Contact us today and see what a modern cloud…
International Voice Without Compromise
Resource Library Webinars International Voice Without Compromise See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of telecom one business at a time. Contact us today and see what a modern cloud voice platform can do for you.
AVOXI Premium Voice Platform
Resource Library Webinars Product Tour: AVOXI Premium Voice Platform Play Video See How Easy Global Voice Solutions Can Be We’re on a mission to simplify the complexities of telecom one business at a time. Contact us today and see what a modern cloud voice platform can do for you.
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WebinarsMastering Compliance: 3 Strategies for a Seamless BYOC Program
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WebinarsInternational Voice Without Compromise
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WebinarsAVOXI Premium Voice Platform
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WebinarsModernizing Your Communications -
WebinarsThe Power of Voice in Your Contact Center -
WebinarsHow to Increase Your Global Call Answer Rate -
WebinarsCall Volume Spikes: How to go From Surviving to Thriving -
WebinarsThe Fraud-Proof Communications Toolkit -
WebinarsProduct Tour: AVOXI Contact Center Platform -
WebinarsInternational Number Porting 101 -
WebinarsFeature Tour: Call Insights Dashboards -
WebinarsThe Convergence of Telephony & Microsoft Teams -
WebinarsA New Era in Communications: 6 Trends to Watch in 2022 -
Webinars‘Tis the Season to Optimize Your Call Strategy