in the cloud.
in the cloud.
AVOXI’s all-in-one cloud communications platform helps businesses centralize global voice, contact center and messaging to empower quality interactions without complexity. Master every conversation using industry-leading tools and insight delivered quickly, affordably and without business disruption.
Trusted by Over 7,000 Global Brands
Break down barriers
What was once out of reach is no more. Scale your voice services confidently across 170+ markets, in thousands of cities - all on your preferred platform.
Go to new heights
Take your stack to the no-code level. Customize your communications how you want, when you want, accessing smart cloud-based tools such as IVR and Call Insights that drive success.
Take the wheel
Remain in total control over your entire telecom system. Easily manage your complete phone number inventory and carrier portfolios while ensuring governance processes are met within user roles.
Improve satisfaction, build loyalty to drive revenue.
Step up service
Proactive service across your teams keeps customers on your side. Provide them the ultimate experience using call routing and call monitoring tools to ensure consistent messaging from the best-matched agent.
Collaborate on performance
The true customer experience is all in the details. Set goals, track and share the progress of your sales and service teams' performance against your business's service-level agreements with real-time and historic reports.
Integrate, automate, accelerate
We openly talk to your business programs. Cloud telephony integration helps businesses automate workflows, reduce error and seamlessly connect to the tools they use most: CRM, Helpdesk, CPaaS, CCaaS, MS Teams and more.
Voice Management Your Way
Communications That Speed Up Customer Service Response
Apply our intuitive browser-based interface and mobile application to the devices your team uses every day to engage customers. Plug and play, establish new territories and turn up agent workspaces wherever you require.
SIP & Integrations
Expand inbound and outbound reach, configure intelligent routing rules and monitor performance from phone systems you already use. Upgrade your VoIP service through simplified SIP connectivity into your PBX, CCaaS, CPaaS, UCaaS and more.
Build, automate and scale to enhance operational efficiencies and international reach with reliable voice APIs and webhooks from within your own applications. Achieve better control with a programmatic approach.
Accelerate Market Expansion
Launch Into Market Quickly, Securely and Without Sacrificing Budget
Network & Security
Elevate cybersecurity posture effortlessly.
Better support your customers and teams with excellent uptime and intentional safeguards for the highest level of enterprise-grade protection. With superior redundancy measures, rest assured your calls are delivering the best experience possible.
100% compliant worldwide
Keeping your assets and data secure is our top priority. AVOXI employs multiple encryption layers and maintains full compliance standards under the following regulations: CCPA, GDPR, HIPAA, PCI-DSS, POPIA and STIR/SHAKEN.
Proactive cybersecurity defense
Our dedicated support engineers monitor traffic for suspicious activity, optimizing the platform to anticipate, detect and defend your business from malicious activities.
with proactive monitoring
Manage and scale your international voice services from almost any platform, just about everywhere. With 50 tier-1 carriers in our network spanning 170 countries and counting, look local as you expand your global reach.
There are more ways than one to broaden your portfolio. Purchase, SIP, port over and program your communications into your preferred environment - you can even bring your own carrier. We make hosted telecom simple, instant and affordable.
Establish an in-country presence and reduce total cost of ownership (TCO) with bundled, volume-based plans your business and customers demand. Number types to fit your needs include toll-free, local DID, outbound-enabled and more.
Industry Tailored Solutions
Tailor-Made Solutions for Every Industry
Software + Technology
Customer-led, product-led, marketing-led…IT and tech businesses are adopting new strategies to accelerate growth. Modern communications drive the agility and digital engagements you and your customers demand.
Retail + eCommerce
Increase loyalty online or in-store, wherever shoppers prefer to connect with your brand. PCI-DSS regulation and a seamless call flow help maximize a happier shopping experience.