Communications Platform

confidently
in the cloud.


confidently
in the cloud.

AVOXI’s all-in-one cloud communications platform helps businesses centralize global voice, contact center and messaging to empower quality interactions without complexity. Master every conversation using industry-leading tools and insight delivered quickly, affordably and without business disruption. 

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all-in-one-cloud-solution
All-In-One Cloud Solution

Modernized, full-service communications.

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Voice Management Your Way

Plug and play within preferred apps.

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Accelerate Market Expansion

More reliable numbers in more places.

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Industry Tailored Solutions

Customized solutions specific to your unique services.

All-In-One Cloud Solution

Cloud Communications

Level up your community and communications.

Break down barriers

What was once out of reach is no more. Scale your voice services confidently across 170+ markets, in thousands of cities - all on your preferred platform.

Go to new heights

Take your stack to the no-code level. Customize your communications how you want, when you want, accessing smart cloud-based tools such as IVR and Call Insights that drive success.

Take the wheel

Remain in total control over your entire telecom system. Easily manage your complete phone number inventory and carrier portfolios while ensuring governance processes are met within user roles.

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Customer Experience

Improve satisfaction, build loyalty to drive revenue.

Step up service

Proactive service across your teams keeps customers on your side. Provide them the ultimate experience using call routing and call monitoring tools to ensure consistent messaging from the best-matched agent.

Collaborate on performance

The true customer experience is all in the details. Set goals, track and share the progress of your sales and service teams' performance against your business's service-level agreements with real-time and historic reports.

Integrate, automate, accelerate

We openly talk to your business programs. Cloud telephony integration helps businesses automate workflows, reduce error and seamlessly connect to the tools they use most: CRM, Helpdesk, CPaaS, CCaaS, MS Teams and more.

Voice Management Your Way

Communications That Speed Up Customer Service Response

Web Application

Apply our intuitive browser-based interface and mobile application to the devices your team uses every day to engage customers. Plug and play, establish new territories and turn up agent workspaces wherever you require.

Discover the Benefits
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SIP & Integrations

Expand inbound and outbound reach, configure intelligent routing rules and monitor performance from phone systems you already use. Upgrade your VoIP service through simplified SIP connectivity into your PBX, CCaaS, CPaaS, UCaaS and more.

Get Connected
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Programmable Voice

Build, automate and scale to enhance operational efficiencies and international reach with reliable voice APIs and webhooks from within your own applications. Achieve better control with a programmatic approach.

Show Me How
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Accelerate Market Expansion

Launch Into Market Quickly, Securely and Without Sacrificing Budget

Network & Security

Elevate cybersecurity posture effortlessly.

Enterprise-grade protection

Better support your customers and teams with excellent uptime and intentional safeguards for the highest level of enterprise-grade protection. With superior redundancy measures, rest assured your calls are delivering the best experience possible.

100% compliant worldwide

Keeping your assets and data secure is our top priority. AVOXI employs multiple encryption layers and maintains full compliance standards under the following regulations: CCPA, GDPR, HIPAA, PCI-DSS, POPIA and STIR/SHAKEN.

Proactive cybersecurity defense

Our dedicated support engineers monitor traffic for suspicious activity, optimizing the platform to anticipate, detect and defend your business from malicious activities.

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uptime reliability
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average MOS score
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tier-1 carriers
0/7
enterprise-grade support
with proactive monitoring
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Global Coverage

Boundless coverage

Manage and scale your international voice services from almost any platform, just about everywhere. With 50 tier-1 carriers in our network spanning 170 countries and counting, look local as you expand your global reach.

Simplified telecom

There are more ways than one to broaden your portfolio. Purchase, SIP, port over and program your communications into your preferred environment - you can even bring your own carrier. We make hosted telecom simple, instant and affordable.

Cost-saving communications

Establish an in-country presence and reduce total cost of ownership (TCO) with bundled, volume-based plans your business and customers demand. Number types to fit your needs include toll-free, local DID, outbound-enabled and more.

Industry Tailored Solutions

Tailor-Made Solutions for Every Industry

Travel + Hospitality

Travelers and guests expect more from the brands they book with. Personalize every step of their reservations journey to ensure a 5-star experience.

Learn How

Software + Technology

Customer-led, product-led, marketing-led…IT and tech businesses are adopting new strategies to accelerate growth. Modern communications drive the agility and digital engagements you and your customers demand.

Learn How

BPO

Your clients entrust you with the care of their customers. Outperform their expectations with superior voice quality and contact center tools that leave them satisfied.

Learn How

Healthcare + Pharma

Superior care and comfort rely on a dependable voice solution. AVOXI maintains strict privacy and security practices to keep conversations and medical data confidential.

Learn How

Retail + eCommerce

Increase loyalty online or in-store, wherever shoppers prefer to connect with your brand. PCI-DSS regulation and a seamless call flow help maximize a happier shopping experience.

Learn How

Additional Resources to Help You Get the Needle Moving

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PSTN Replacement

Guide to Voice Termination Services

International-Porting-Guide
Retain Phone Number

International
Number Porting

sip trunking benefits and best practices
Virtual Phone Line

Benefits of
SIP Trunking

SMS Strategy Delivers Global Brand Experience
SMS Forwarding

Develop Brand
SMS Strategy