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Video: Inbound Calling

By Jon Ross | Dec 20, 2017 | 0 Comments

This whiteboard session describes the origination and termination components of inbound calls: Script: Hey folks, welcome back to another whiteboard session here at AVOXI. So today we’re going to go over how inbound calling actually works and explain some of the terminology that we use for you to better understand how it works. Behind me…

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Landline vs Mobile: What’s the Cost for International Toll Free Service?

By Jonathan Imes | Dec 15, 2017 | 0 Comments

In reviewing the call rates of landline vs mobile, we’re looking at international toll free service. International toll free numbers allow customers to dial, free of charge and connect to your designated phone number or IP Address. Toll free numbers are great for businesses that have a global customer base but want to add a…

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VPN Use in a VoIP System

By Jon Ross | Dec 14, 2017 | 0 Comments

Cloud communications provides full-featured phone services over the Internet. Additional security is often a concern. This whiteboard session addresses the use of VPNs to address that concern. Also, review the SIP Trunking and Gateway whiteboard sessions and gain insight on how all the pieces work together. Transcript: Hey guys, welcome back to another installment of…

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Video: The Quest for One Global Phone Number

By Jeremy Evans | Dec 12, 2017 | 0 Comments

Here’s a quick whiteboard session about global phone numbers to supplement our recent post, “Can You Get One Global Phone Number?” Transcript: Hey guys, I’m Jeremy Evans, I’m a sales manager here at AVOXI. So, what I’m going to discuss today is can I get one phone number accessible from around the globe. We have…

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Can You Get One Global Phone Number?

By Jonathan Imes | Dec 5, 2017 | 0 Comments

AVOXI receives questions all the time about using one global phone number. Companies want to have the same number for all countries in which they conduct business. Is that possible? And how? Global phone numbers are Universal International Freephone Numbers (UIFNs). How they work is a little different that international toll free numbers. AVOXI posted…

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Who Can Benefit from a VoIP Gateway Solution?

By Jon Ross | Nov 29, 2017 | 0 Comments

With the increased availability of broadband service for the Internet, it is no surprise that traditional phone systems are quickly becoming an item of the past. Replacing your existing phone system seems like an expensive and complicated feat; however, the transition to Voice over IP (Internet Protocol), or VoIP, is actually quite simple. A common…

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How Much Does a VoIP Phone System Cost?

By David Wise | Nov 27, 2017 | 0 Comments

Recently, we refreshed information in our post, “How Quickly Can You Convert to Cloud VoIP?” If you plan to convert to a business VoIP phone service, the next question is about cost. Here’s our update on how much a VoIP phone system costs. Options for implementing VoIP services are expanding—now you have three options: hosted,…

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Does Your Business Need a SIP Trunk?

By Jon Ross | Nov 20, 2017 | 0 Comments

Considered to be one of the most flexible and affordable ways to connect a Private Branch Exchange (PBX) to the Public Switched Telephone Network (PSTN), Session Initiation Protocol (SIP) trunking is now a strategic technology. Businesses seek to gain the benefits it offers in cost savings, reduced management requirements, and more. So, how do you…

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5 Things to Consider When Adding International Virtual Numbers to Your Conferencing Platform

By Barbara Dondiego | Nov 20, 2017 | 0 Comments

This article examines the types of conferencing solutions–and important items to consider when adding International Virtual Numbers to your business conferencing platform. Conferencing Solutions: Adding International Toll Free Numbers Seamless communication is critical to the success of any business. Whether it’s conferencing, business meetings, webinars or messaging, your corporate conferencing platform is the center of…

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How Can an International Toll Free Number Improve Your Business?

By Barbara Dondiego | Nov 15, 2017 | 0 Comments

Maybe a telephone number doesn’t resonate as an essential asset, but a toll free number has the potential to improve multiple areas within your business. Are you trying to decide about using an international toll free number for your business? Don’t miss out on the cheapest and easiest way to grow your business. Here’s how:…

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