+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide

AVOXI Blog

Your source for the latest cloud communications news.

stripes-long
All
  • All
  • CEO Messages
  • Cloud PBX
  • Contact Center
  • Features and Add-Ons
  • Industries
  • Other
  • Phone System
  • Press Releases
  • SIP Trunking
  • Special Offers
  • Virtual Numbers
  • VoIP Communications
CEO’s Message – 2018 Fourth Quarter Update

CEO’s Message – 2018 Fourth Quarter Update

A Special Hello to Our Loyal Customers Thanks once again for your continued business and your encouragement to do more and go further. Much has...
South Africa SIP Virtual Number Guide

South Africa SIP Virtual Number Guide

  SIP virtual numbers continue to grow in popularity with South African-based businesses and contact centers. With the deployment high-speed fiber optic infrastructure, a SIP...
Inspiring Market Influencer Sean B. Hawkins

Inspiring Market Influencer Sean B. Hawkins

“Amazing service begins with engaged leaders,” writes Sean B. Hawkins, in a recent Call Center Weekly article. Hawkins should know. An International Customer Management Institute...
Roy Atkinson – Customer Service In The Digital Age

Roy Atkinson – Customer Service In The Digital Age

  Roy Atkinson makes any short list of leading service and support industry influencers. His specialty is exploring the connection between customer service and technology,...
Michael Pace on Revolutionizing the Customers Experience

Michael Pace on Revolutionizing the Customers Experience

Michael Pace, an Incoming Call Management Institute (ICMI) leader, is passionate about helping companies create customer service environments, journeys, and actions that help make their...
Virtual Phone Numbers – Give Your Business a Competitive Edge

Virtual Phone Numbers – Give Your Business a Competitive Edge

  Whether you're an entrepreneur,  small business owner or an enterprise-level company, your business number is an indispensable asset to your success.  As technology continues...
Shep Hyken on Customer Service: 4 Trends Your Business Can’t Ignore

Shep Hyken on Customer Service: 4 Trends Your Business Can’t Ignore

In the world of customer service, says bestselling customer service author and acclaimed speaker Shep Hyken, only one statistic matters: Does the customer come back....
International vs Domestic Toll Free Numbers

International vs Domestic Toll Free Numbers

  As the top provider of international and domestic toll free numbers worldwide, customers often ask us about the differences between these two types of...
Marketing Strategies for Contact Centers

Marketing Strategies for Contact Centers

Request Demo Talk to a Specialist Contact Us The digital age has transformed the way businesses view their marketing strategies.  Although inbound marketing continues to...
Toll Free vs Local Numbers | Your DID Toll Free Number Guide

Toll Free vs Local Numbers | Your DID Toll Free Number Guide

  Toll vs toll free numbers vs local numbers. We've noticed plenty of confusion about these terms on the web. Luckily, this article will make...
0800 Number Price Guide

0800 Number Price Guide

  For over 18 years, AVOXI has helped companies around the world get the best 0800 number pricing where they may need service. Find the...
Business SIP Trunking Guide 2018

Business SIP Trunking Guide 2018

Request Demo Talk to a Specialist Contact Us Business SIP trunking allows companies to reduce call costs and upgrade their phone system without having to replace...
How Much Do Virtual Phone Numbers Cost?

How Much Do Virtual Phone Numbers Cost?

  With over 17 years experience as a leading virtual number provider, AVOXI continues to deliver reliable number services to thousands of business around the...
How Much Does a 1800 Number Cost? Global 1800 Number Price Guide

How Much Does a 1800 Number Cost? Global 1800 Number Price Guide

  For almost twenty years we have helped companies around the world find plans with the best 1800 number costs for their needs. This 1800...
Complete Call Center Disaster Recovery Checklist (2018)

Complete Call Center Disaster Recovery Checklist (2018)

Cloud-hosted phone systems are used by thousands of call centers around the world and continue to grow in popularity.  As these systems operate via the...
How Much Do International Toll Free Numbers Cost?

How Much Do International Toll Free Numbers Cost?

  Since 2001, AVOXI has helped businesses find the best toll free number pricing around the world. This 800 number price guide was originally posted...
PBX Disaster Recovery – Best PSTN Failover and VoIP Failover Solutions

PBX Disaster Recovery – Best PSTN Failover and VoIP Failover Solutions

Cloud-hosted phone systems like VoIP are utilized by thousands of call centers around the world and continue to grow in popularity.   As these systems operate...
Call Center SIP Trunking Guide – Upgrading to a SIP Call Center in 2018

Call Center SIP Trunking Guide – Upgrading to a SIP Call Center in 2018

What is Call Center SIP Trunking Call center SIP trunking refers to a method of delivering voice and data communications used by virtual contact centers....
CallFire Pricing and Alternatives

CallFire Pricing and Alternatives

Companies often ask us which virtual number service we would we recommend if we don't meet their exact needs. While we believe nobody delivers the overall quality,...
eVoice Review and Pricing – eVoice Pricing Review 2018

eVoice Review and Pricing – eVoice Pricing Review 2018

eVoice is a telecommunications service provider owned by j2 Global, Inc.  The company was founded in 2000 and was re-launched in March 2010, when they...
CallHippo Review and Pricing

CallHippo Review and Pricing

Entrepreneurs and smaller businesses have different needs to that of large corporates and call centers. When it comes to virtual phone number services one size...