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AVOXI Blog

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Domestic Toll-Free Numbers vs International Toll-Free Numbers

Domestic Toll-Free Numbers vs International Toll-Free Numbers So, you need a way for your customers to call you- but you...

SIP Trunking Benefits & Advantages

SIP Trunking Benefits & Advantages SIP trunking is changing the game for IT leaders- that's why it's no surprise to...

When to Use Webhooks vs APIs for App Data Sync

When to Use Webhooks vs APIs for App Data Sync In the fast data-driven world we live in, it's critical...

5 Tips to Maximize Your Retail Customer Service Amid Peak Shopping Seasons

5 Tips to Maximize Your Retail Customer Service Amid Peak Shopping Seasons It's that time again when the advertising for...

The Differences Between UCaaS vs CCaaS vs CPaaS

The Differences Between UCaaS vs CCaaS vs CPaaS Flexible voice, contact center and messaging services are transforming how companies stay...

Is CPaaS a Recession-Proof Tech Stack Investment? 

Is CPaaS a Recession-Proof Tech Stack Investment? As a global recession looms on the economic horizon, business leaders are proactively...

Troubleshooting VoIP’s Most Common SIP Problems

Troubleshooting VoIP's Most Common SIP Problems Failover routing for business continuity, reduced telephony costs, boosted agent productivity, and smoother communications...

Launch a Citizen Development Program in Four Easy Steps

Launch a Citizen Development Program in Four Easy Steps Citizen developers are business users who have little to no coding...

6 Moves to Overcome Telecom Management Pressures  

6 Moves to Overcome Telecom Management Pressures It's easy to say that being a modern-day telecommunications leader looks vastly different...

Is a Cloud PBX or On-Premise More Secure?

Is a Cloud PBX or On-Premise More Secure? The growing number of cyberattacks targeting businesses across the globe is landing...

How to Survive the ‘Great Resignation’ IT Crisis

How to Survive the 'Great Resignation' IT Crisis IT leaders are in a bind. The Great Resignation is making it...

How to Choose Between Flex Partner & VoIP Calling Plans

Flex Program vs. VoIP Calling Plan Whatever your call strategy entails, AVOXI's tailored solutions can work for your communications. We'd...

5 Problems with Multi-Carrier Phone Number Provisioning

5 Common Problems with Multi-Carrier Phone Number Provisioning (& Solutions) A lot can go awry when you're balancing several VoIP...

Are ‘Free SIP Trunks’ Really Free?

Are 'Free SIP Trunks' Really Free? You probably see "free SIP trunking" a lot on your VoIP communications searches. And...

Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform

Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform Cibersys has seen revenue growth through AVOXI's Flex...

How to Protect Your VoIP Communications & Customers from Phone Fraud

How to Protect Your VoIP Communications & Customers from Phone Fraud There's a significant need for better phone fraud prevention...

UIFN vs ITFS: Which Is Right for Your Business?

UIFN vs ITFS: Which Is Right for Your Business? So you want a toll free number to expand your business...

SMS Strategy Delivers A Complete Global Brand Experience

SMS Strategy Delivers A Complete Global Brand Experience Texting is another way that customers want to communicate with your brand....

In-House vs Outsourcing? Considerations When Evaluating a BPO for Your Call Center

In-House vs Outsourcing? Considerations When Evaluating a BPO for Your Call Center Business growth requires additional assets to keep pace...

Skills-Based Routing: A Quick Revenue Win for Travel & Hospitality Business Leaders

Skills-Based Routing: A Quick Revenue Win for Travel & Hospitality Business Leaders Keeping customers happy requires excellent customer service throughout...

Modern vs. Legacy Contact Centers: 9 Signs Your Call Center Phone System is Outdated

9 Signs Your Legacy Contact Center System Needs a Modern Update Missed calls, wasted time, and overspending are trademarks of...