Amazon Connect

Global Voice for Your
Amazon Connect Deployment

Expand your global reach and reliability. AVOXI integrates seamlessly with Amazon Connect to provide enterprise-grade voice features worldwide.

partners-benefits_amazon
gw1

Consolidate Your Voice

Simplify carrier management with a preferred Amazon provider and extend coverage to hard-to-reach regions.

phone-call

Inbound and Outbound Solutions

Get always-available local and toll-free numbers with guaranteed two-way caller ID in 100+ countries.

icons8-cloud-connection-100

Streamline Telecom Costs

Eliminate call forwarding fees with direct SIP to Amazon Connect and gain clearer voice cost visibility.

star-icon

Superior Quality and Stability

Benefit from AVOXI’s direct, redundant AWS interconnect for premium call quality, security, and routing.

Amazon Connect Partners

Learn more about AVOXI's SIP solution.

Amazon CTA Banner

AVOXI SIP Trunking for Amazon Connect: Current Coverage

star

Benefits

  • More global solution to enable contact center voice provider consolidation
  • Direct SIP interconnect for greater stability and lower cost
  • Rigorously tested by Amazon to ensure high performance

Explore Coverage

Visit the Amazon Connect Coverage page to see AVOXI's supplemental voice coverage in 60+ countries.

Note: Countries and numbers noted as 'GA - Via Partner' in the Status column on Amazon's coverage page are supported by AVOXI.

Learn more about AVOXI's capabilities

Geographic Experience

  • Global reach including hard-to-find countries
  • Instant inventory to speed time-to-market
  • Multiple number types: Toll-free, local and more

Local Outbound Calling

  • Two-way voice with guaranteed local caller ID
  • 2x improvement in answer rates
  • Easy for customers to call you back

Software Platform

  • Analytics for call quality and geographic performance
  • Portfolio-wide and individual number insights
  • Connectivity testing to ensure phone number availability

Number Porting

  • Global porting solution at no cost
  • Automate and track in our portal
  • Expert managed service for large ports

AVOXI Customer Support

We give you the experience you deserve, so you can do the same for your customers.
AVOXI uses software and data to support large global organizations to deliver a new type of proactive voice service. 

Play Video

Learn More about Our Global SIP Solution for Amazon Connect Voice