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VoIP Technology: 4 Reasons Your Business Should Invest

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Today's businesses rely on the cloud for almost everything. We use cloud-based CRM tools like Salesforce.com to manage and maintain our customer records, and we use cloud storage platforms like Google Drive to create, share, and store important documents. So why wouldn't your business use cloud-based, VoIP technology for communications, too?

After all, VoIP technology offers businesses many benefits. First, there are significant cost savings, especially when it compared to traditional, on-site PBX systems. But more importantly, VoIP phone systems allow businesses to scale quickly and easily. Since VoIP technology is hosted in the cloud, there is no expensive equipment to install or maintain, so turnup is simple.

These are just a few of the most common reasons that more and more companies are adopting VoIP technology. Read on to learn more about the top 4 reasons that our customers made the move to VoIP communications:

Ability to Work Remotely

Whether you're a regular telecommuter, or you are constantly on the go, staying connected is essential. VoIP phone systems offer businesses and their employees the ability to work from anywhere that has a reliable Internet connection. Think of it like having your very own virtual office wherever you go: your home office, the airport, or even a local coffee shop.

Virtual Phone Numbers in 120+ Countries

Virtual phone numbers allow businesses to establish a local presence in markets where they may not have a physical location. Virtual international toll free numbers allow customers in other countries to contact your business at no charge to them, and calls to local (DID) virtual numbers cost no more than a local call. As a business, you can forward calls to these virtual phone numbers to your existing phone number or device.

As you evaluate VoIP technology providers, be sure to ask about their virtual phone number availability first - especially if you plan to expand your business globally.

Significant Cost-Savings

Traditional, on-site phone systems aren't cheap. And, they require significant upfront investment to pay for hardware, equipment, and installation. And if your business caters to customers worldwide, you also have to consider the cost of long-distance and international calls.

VoIP phone systems offer significant cost-savings from the start; there are minimal setup fees (if any), and you simply pay a flat fee per seat / extension each month, plus any minutes used. And since VoIP calls are routed via the Internet, they cost much less per-minute than calls routed over traditional phone lines.

Disaster Recovery

Let's say that you have an on-site phone system, and all of your hardware and equipment is located in a IT storage closet in your office. In the event of an unforeseen disaster, such as a fire, hurricane, or even an earthquake, your entire communications platform is at risk.

VoIP phone systems are hosted in the cloud, and most are supported by multiple data centers around the world. This means that no single point of failure will interrupt your communications. You don't have to worry about maintenance or upkeep, either; your VoIP provider will maintain the system and ensure that your phone system stays online 24 / 7.

Adopting VoIP Technology

VoIP phone systems offer a host of benefits for businesses of all sizes, from the ability to work remotely to significant cost-savings over traditional phone system solutions.

Still doing your research on VoIP phone system solutions? Check out these related articles: