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Best Call Forwarding Services for Business in 2019

best call forwarding service for business

So you’re looking for the best call forwarding service for your business. Since you found this post, you probably already have an idea of what you’re looking for – and what you’re trying to avoid. Maybe you've been charged premium pricing for a call forwarding service that doesn’t deliver. Maybe you've tried cheap alternatives that offered low rates and realized that the poor voice quality and dropped calls weren’t worth it. Either way, we assume you want a reliable business phone forwarding plan that delivers consistent call quality, flexible business features, and takes care of your needs for the most affordable price possible.

We want that for you too. That’s why we made your search easier by comparing the top call forwarding services in several countries. Every company on this list has been around for a meaningful period and proven they can handle a range of company call forwarding needs. Sure, we’re confident that AVOXI’s local and international call forwarding services deliver exceptional value at the most competitive rates. But there are plenty of great options out there and we want you to feel like you made a well-informed decision no matter which service you choose. If you're interested in learning about our plans, check out our call forwarding service page.

How to Compare Top Call Forwarding Services

When comparing the top call forwarding services for business, here is what you need to consider:

  • Subscription: Monthly fee for your forwarding phone number. This may also include prepackaged talk time.
  • Feature Set: The cost of your business features. Some call forwarding services charge an add-on fee per feature, while others charge per user.
  • Call Rates: The cost per minute of calls forwarded to you. Often these are included in your subscription fee.
  • Setup Fees: One-time payment to set up phone number forwarding. Luckily, most of the top call forwarding services don’t charge setup fees anymore.

We want to help you find the very best business call forwarding service for your company, even if that isn’t us. If there is information you would were hoping to find in this post but did not, please reach out and let us know! We are always updating our information to provide the most helpful content possible.

What to Expect from Your Service

Before we begin, here's a summary of what to expect from any call forwarding service you choose. Basic features that should come with any plan for no additional cost include: 

  • Time-of-Day Routing
  • Call Groups / Ring Groups
  • Simultaneous and Sequential Ring Rules
  • Find-me Follow-me
  • Call Forwarding to Several Devices Worldwide
  • VIP Call Forwarding and Call Barring Rules
  • Free Number Porting

You should also be able to set up call forwarding service in most countries with no setup fees. Premium features that are often included in more expensive service plans or with add-on fees include:

  • Geo Routing
  • Custom IVR Greetings
  • Voicemail Transcription
  • Advanced Skills-based Routing
  • Call Queueing
  • Call Recording

Where We Searched for the Best Call Forwarding Solutions for Companies

This article covers the top call forwarding services from several countries, including:

  • United States
  • Canada
  • Australia
  • Singapore
  • United Kingdom
  • Malaysia
  • New Zealand

Be sure to check back as we continue to add providers from more service locations.

The Best Business Phone Forwarding Services by Country