The Best Global VoIP Service Providers
Global enterprises are increasingly turning to Voice over Internet Protocol (VoIP) to enhance their contact center’s phone service infrastructure.
Unlike traditional phone lines, communications sent over the internet provide tons of benefits and opportunities for businesses, including better sound quality, decreased costs, more scalability, and phone number management control.
There are several global VoIP service providers to choose from, and comparing them can require a lot of time– so we did the work for you. Compare the list of the best global VoIP providers to evaluate which is right for your contact centers.
Why Use VoIP Numbers?
Voice over IP numbers are advantageous for your contact center voice stack because they provide:
- A local presence for you to expand into new markets, without the need for physical offices or on-site infrastructure.
- Lower monthly costs compared to traditional phone systems that reduce business expenses and lower total cost of ownership.
- High voice quality that delivers clear and reliable communications.
- Scalability that allows you to grow or reduce your virtual phone lines at your leisure.
- Accessibility to provide an agile and flexible way to work and connect with customers.
Along with the benefits listed above, you have access to various types of VoIP phone numbers to suit your needs, including…
- Direct Inward Dialing (DID) numbers are assigned to a specific line, allowing customers to directly reach their intended destination without requiring an extension, or going through a menu or call queue.
- PSTN Replacement (TrueLocal) numbers allow two-way communication and guaranteed local caller ID (CLI) for calls made to another country.
- International Toll-Free Service (ITFS) numbers enable customers to reach your contact center without incurring any charges, encouraging engagement from different countries.
- Universal International Freephone Numbers (UIFN) are similar to international toll-free numbers but can be dialed from multiple countries, facilitating international customer reach using only one number.
- Mobile numbers support SMS and voice communication, offering flexibility and convenience for those customers who prefer to interact on their mobile devices.
- National (also known as Non-Geographic) numbers provide a single point of contact for customers in a specific country, enhancing local presence and accessibility for domestic callers.
- Full PSTN Replacement numbers offer a comprehensive in-country solution by providing local numbers and emergency services.
Who Has the Best VoIP Service Plans for Businesses?
If you hold the influence and power to select your company’s global VoIP service provider, it’s important to research the top players so you can make the best decision for your business goals. Whether you’re exploring cloud VoIP solutions, comparing VoIP vs PBX systems, or simply trying to understand what is VoIP and how it can benefit your operations, taking the time to evaluate your options is key.
Below we’ve created a list of global VoIP number providers, including some of the best global VoIP providers, comparing their company size, VoIP services, and pricing to help you choose the right fit. Whether you’re looking to get a VoIP landline or simply want to understand the latest VoIP statistics shaping the industry, this guide will point you in the right direction.
VoIP Provider Comparison Pricing
| Providers | Company Size | VoIP Service Coverage | Pricing |
|---|---|---|---|
| AVOXI | Mid-Market, Enterprise | 150+ countries |
|
| RingCentral | Enterprise | 110+ countries |
|
| Nextiva | SMB | Unavailable |
|
| CallHippo | SMB | 70+ countries |
|
| Dialpad | Mid-Market, Enterprise | 70+ countries |
|
| 8x8 | Mid-Market, Enterprise | 40+ countries |
|
Top VoIP Service Providers
AVOXI
The AVOXI Platform is a versatile, all-in-one communications solution that enables your contact center to connect with customers and prospects around the world.
With a host of advanced features and integrations into your existing voice stack, you can easily manage your VoIP services, broaden global connections, and enrich the customer experience.
Here’s what you can expect from the AVOXI Platform:
- Manage inbound and outbound CLI numbers
- End-to-end encrypted communications
- Free porting in 100+ countries
- Partnership with 50+ local carriers for better call quality
- Customized voice using APIs, webhooks, and integrations
RingCentral
RingCentral’s cloud phone system provides enterprise businesses with a unified communications experience requiring video conferencing abilities.
Here’s what you can expect from RingCentral:
- Free Trial
- Large integration portfolio
- Frontline worker Push to Talk app
- Video conferencing
- Virtual meeting spaces and webinars
Nextiva
Nextiva’s cloud-based phone system offers users a respectable solution for small to medium businesses seeking a UCaaS system.
Here’s what you can expect from their platform:
- Video conferencing of up to 45 minutes
- Contact management of up to 500 shared contacts
- App for browser, Mac, Windows, iOS, and Android
- Team collaboration rooms
- Bring your own device (BYOD)
CallHippo
CallHippo’s business phone system offers small and medium businesses a worthy solution for their contact center needs.
Here’s what you can expect from their platform:
- Power Dialer
- Lifetime Data Records
- Gamification
- 10-Day Free Trial
- Several Feature Add-On Options
Dialpad
Dialpad’s business communications systems offer mid-market and enterprise businesses a collaborative environment within their UCaaS system.
Here’s what you can expect from their platform:
- Unlimited video meetings with 10 participants
- File Sharing and Search Files
- SMS, MMS, and Group Messaging
- 14-Day Free Trial
- Power Dialer
8x8
8x8’s business phone system offers mid-market and enterprise businesses a respectable platform environment for their CCaaS system.
Here’s what you can expect from their platform:
- Unlimited Calling, SMS, and Fax
- Emergency Services
- Visual Voicemail
- Mix and Match Plans
- UC Analytics
Choose the Best VoIP Number Provider for Your Global Business
With so many VoIP number providers offering a variety of solutions, it can be challenging to cut through the noise and understand the differences in services, features, and pricing. From VoIP softphone options and SMS VoIP capabilities to VoIP landline setups, VoIP origination, and more, each provider has unique offerings that can impact your business communication strategy. Whether you’re evaluating the best business VoIP providers for day-to-day operations or looking for the best call center VoIP solutions to support global teams, this VoIP provider price guide is designed to help you make the most informed decision for your organization’s voice needs.
Of course, if you’re interested in learning more about our enterprise-ready VoIP solution, contact us today!
Start managing your calls within minutes when you buy your business phone numbers online. After your purchase, an AVOXI representative will contact you to confirm your account details and test your new phone number.
US/Canada: 1800 394 1980
Australia: 1800 834 558
Germany: 0800 000 0476
Israel: 1809 465 062
Singapore: 800 852 6179
United Kingdom: 0800 652 5029
