International SMS Platform – International SMS Forwarding – International Text Messaging for Business
Business SMS Service
Enable SMS forwarding with your virtual numbers and humanize your business with more personalized customer interactions.
Manage your business texts from anywhere
Forward texts from international SMS numbers in 18 countries
Easily works with your existing phone system or call center software
Includes voice, call recording, IVR, business reporting and much more
Activate international SMS numbers online, no setup fees or contracts
Manage International SMS Numbers from your Inbox
SMS forwarding enables companies to receive incoming texts from their customers in email format. Set up SMS forwarding to any email address and easily respond to your customers from any device. Your email responses are automatically converted into SMS format and delivered to your customer's device. Text message conversations are customer-initiated. Instantly activate international SMS numbers in 18 countries and growing!
Your customer sends you a text.
Your customers send text messages to your mobile SMS number.
You receive an email.
You receive the text message as an email.
You respond!
You reply via email and your customer receives it as an SMS text from your number. Any email signatures/footers will not appear in your message.
Two Way Business SMS from your Preferred Platform
Want to manage SMS from an existing contact center, CRM, or web-based platform? AVOXI offers customers the ability to make and receive SMS messages from your preferred platform using webhooks. Additionally, we’ve integrated a security layer to ensure you know when a text is sent to your URL endpoint from AVOXI and when it’s spam.
Inbound
Your customer sends you a text.
Your customer sends your SMS enabled virtual number a text message.
You receive the SMS.
The text message will be sent to your messaging platform via HTTP forwarding.
You respond!
You reply via your platform and connect with your customers directly!
Outbound
You send your customer a text.
Send an SMS to your customer via your existing messaging platform.
Your customer receives the SMS.
Your customer will receive your message as an SMS text from your virtual number.
They respond!
Your customer responds to your SMS and you receive their response on your messaging platform via HTTP forwarding.
Mobile SMS Packages
CONNECT
$9.99
BILLED MONTHLY*
STANDARD
$14.99
BILLED MONTHLY*
ADVANCED
$24.99
BILLED MONTHLY*
PREMIUM
$34.99
BILLED MONTHLY*
*SMS included and overage costs will vary by country.
See cart for accurate pricing information.
Click a region to view SMS coverage details
What People Say
Don't just take our word for it. See why thousands of businesses rely on AVOXI as their global communications platform.
As someone working for a Contact Center as a Service (CCaaS) company, Avoxi has been a good partner on every stage of the project, since the initial onboarding to their support and Account Managers team. Highly recommended if you need voice solutions worldwide.
Oscar Orozco
Carrier Operations Engineer
AVOXI has helped us to grow our business across the globe. As we expand into new countries, we just get a new number from AVOXI. They make it simple and cost effective. Service is amazing. We highly recommend using them.
Brad Taylor
Executive / Owner
Great DID services. Very broad coverage with instant activation for most countries we need. Sound quality is high grade and prices are fair to use.
Ami Shalmon
CEO
AVOXI has helped us to grow our business across the globe. As we expand into new countries, we just get a new number from AVOXI. They make it simple and cost effective. Service is amazing. We highly recommend using them.
Vito Vicario
Software Implementation Administrator
Enjoy the Business Benefits of SMS Forwarding
There's a reason why small businesses and global corporations alike are adding SMS forwarding to their communication strategy.
Improve Interactions
Let your customers interact with your business over the medium they prefer while reducing strain on your teams with lower call volumes.
Increase Productivity
SMS increases engagement rates and allows your sales and support teams to easily respond to your consumers from anywhere.
Save Time
Integrate your voice and SMS platform into one virtual number and manage your communications from one easy-to-use online interface.
Business Features Included with Your SMS Number
When it comes to delivering advanced features at an amazing value, no other SMS platform has gone as far as AVOXI.
Our software platform includes the features you need to start improving your team's performance today.
Why More Companies Are Using SMS Forwarding
0%
78% of consumers say they would rather text a toll free number than call0%
91% of consumers prefer to receive a text message over voicemail0%
98% of text messages are opened by the recipient0%
71% of consumers say SMS is an effective way to communicate with a business
International SMS FAQs
International SMS is available in 18 countries and growing. Your can currently set up SMS numbers in:
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czech Republic
- Denmark
- Finland
- Latvia
- Malaysia
- Mauritius
- Netherlands
- Poland
- Romania
- Sweden
- Thailand
- United Kingdom
- United States
When you purchase a virtual SMS number in the online shopping cart, activation takes between 5 to 30 minutes.
Enabling SMS on a virtual number already on your account? In most cases, SMS enablement takes just 5 minutes or less. However, there are some situations where enabling your number can take up to 30 minutes.
Your responses will look like a regular text message. Our system automatically removes any email signatures and formats your message according to the proper SMS formatting.
Yes, this is a popular use-case of our business SMS feature. You may also forward texts to application email addresses, such as CRM email to case, allowing your team to easily manage incoming tickets.
No. If your response is over 160 characters, it will be broken up into multiple messages for your recipient.
Of course 🙂
At this time, you can set up SMS forwarding with any local or toll free number from the US or Canada. Stay tuned - We will be adding international SMS forwarding very soon!