VoIP Phone Solutions for Retail and eCommerce

Flexible, reliable and affordable call center software for retail companies. Start a free trial today
and see why AVOXI is the top VoIP phone solution for retail and eCommerce

VoIP Business Phone Service for eCommerce and Retail

We are in the business of providing better VoIP phone solutions for retailers and eCommerce platforms worldwide. Whether you're a retailer, eCommerce platform, or wholesale provider, we assume you want the best phone service when it comes to stability, flexibility, and affordability. Whether you're looking for a reliable business phone service or the best call center software for eCommerce or retail, AVOXI is the cloud-based VoIP phone system that grows and scales with your business. 

With our flexible cloud-based telephony solution, you can rest easy knowing that your business has the call management tools you need for a fraction of the cost of traditional phone systems. AVOXI’s cloud-based phone system for retail works with any existing PBX system or as a stand-alone contact center platform.

Setting up your VoIP phone solution for retail and eCommerce business is quick, simple, and incredibly cost-effective with AVOXI. Every business phone line includes inbound call management features like IVR, call recording, call routing, voicemail transcription and many more. Advanced contact center features like call queue management and performance monitoring are included with our retail call center software plans, available at the most competitive pricing on the market. There are no setup fees or minimum contracts. Try any VoIP service for your retail and eCommerce business for 30 days risk-free.

What Customers Are Saying About AVOXI

Expect the Best from Your VoIP Phone Solution for Retail and eCommerce

voip phone solutions for retail

Affordable VoIP Rates

As a Tier 1 provider, AVOXI connects your calls at a fraction of the cost of most VoIP business services, creating massive savings. Companies switching to AVOXI often save up to 50% on VoIP call rates alone.

Dedicated Support

Do business with people, not machines. We don't use outsourced support services so our customers get access to our in-house team of experts, 24/7. You also get a dedicated account manager who is focused on your specific telephony needs. 

Easy Call Management

Take advantage of an intuitive user interface and advanced VoIP call center features to manage your retail or eCommerce business phone service from anywhere you have an internet connection. 

Reduced Phone System Costs

Enjoy a simple pricing plan without all the add-on costs or hidden fees you've come to expect from other cloud-based phone systems for retail. Take advantage of no setup fees, no minimum contracts, and affordable contact center software plans.

Cloud-Based Phone System

Move your retail business phone system to the cloud at your own pace. Our cloud-based telephony solutions work over the top of your existing phone system or as a stand-alone platform.

Monitor Sales Performance

VoIP call center software makes it easy to keep agents connected no matter where they are. Supervisors can monitor agency performance with live call monitoring, call scoring and notes, call recordings, and detailed performance metrics. 

Call Management Made Easy with VoIP Software for Retailers

Customize 20+ VoIP call management features from an easy-to-use online interface.

Call Analytics

Call Hold

Custom Caller ID


Custom Ring Rules


Custom Greetings

Call Whisper

Call Barge

Custom Call Outcomes

Voicemail Transcription

Try VoIP Phone Solutions for Retail and eCommerce Risk-Free

AVOXI makes it quick and easy to set up your retail business VoIP call center or business phone numbers. You can start today with any of the following options:

  1. Schedule your free trial by completing the short contact form. An AVOXI expert will help you set up your VoIP call center and demonstrate how to start using your call management features.
  2. Buy a business phone number online and start managing your inbound calls right away. Features like IVR, call forwarding, call recording and many more do not require you to purchase contact center seats. There are no setup fees, no minimum contracts, and you can cancel or upgrade anytime.
  3. Submit the short contact form to request custom pricing, schedule a free demo, or to speak with our experts about any questions you may have.
retail and ecommerce call center software

Retail Call Center Software

Call center software for retailers and eCommerce is best for businesses that are interested in using AVOXI Genius as a stand-alone VoIP phone system or want advanced call management features like call queue management and performance monitoring tools. Schedule your free trial or get a free demo and an AVOXI expert will help you set up your virtual contact center right away!


Business Phone Lines with VoIP Service

Set up a business phone line with AVOXI and get access to VoIP software features like call recording, IVR, hunt groups, international call forwarding and many more. You can even get paid to transfer existing phone numbers to AVOXI's global telephony network. Choose any virtual phone number from the online shopping cart and start managing your agency's calls right away!

Common Questions: Business Phone Service for eCommerce

Yes! Set up a business phone number in the online shopping cart and start customizing your call routing rules, IVR menus, call recording settings and many more VoIP software features today. 

With AVOXI, you can set up your VoIP call center solution in 1 business day or less. 

AVOXI's retail VoIP solutions are entirely cloud-based, so there are no hardware requirements to get started. The AVOXI Genius call management platform can be used anywhere where you have a stable internet connection (150 kbps per simultaneous call recommended).

Yes, the AVOXI Genius contact center platform works over the top of any existing phone solution or as a stand-alone cloud-based phone system.

24/7 phone support is available to all customers using AVOXI as their VoIP business service. You can also access the AVOXI Genius support team via email anytime, open support tickets from your login, or call us directly. 

In addition to the best VoIP phone solutions for retailers, popular services from AVOXI include virtual phone lines and remote call forwarding from 160+ countries. 

Learn More About VoIP for Retail and eCommerce

There's a reason that so many companies around the world trust AVOXI as their VoIP solution for retail. Wherever your company needs service, our global telephony network allows us to deliver enterprise-grade call quality at the most affordable rates anywhere. No matter where you do business, you can expect the most secure, effective, and affordable VoIP phone solution for retailers worldwide.