Modernizing Communications for the World's Biggest Brands

AVOXI’s global communications platform delivers enterprise-ready voice with reliable, redundant call routing and follow the sun support to keep you connected with customers.

Enterprise-Header-01

Modernizing Communications for the World's Biggest Brands

AVOXI’s global communications platform delivers enterprise-ready voice with reliable, redundant call routing and follow the sun support to keep you connected with customers.

Enterprise-Header-01

Modernizing Communications for the World's Biggest Brands

AVOXI’s global communications platform delivers enterprise-ready voice with reliable, redundant call routing and follow the sun support to keep you connected with customers.

Enterprise-Header-01

Whether you’re looking to establish a new virtual point of presence or need local voice solutions to support your sales and support teams - AVOXI provides the reliable connectivity to keep your enterprise communications running smoothly.

With unparalleled coverage, call quality and reliability, international enterprises rely on AVOXI’s global communications platform to modernize their communications and boost customer experience.

Enterprise-LogoBar
Enterprise-LogoBar-Mobile

Flexible Voice Services for Your Enterprise

No matter your platform, AVOXI provides flexible voice solutions that allow you to extend the reach of your business and keep you connected to who matters most - your customers.  With over the top SIP connectivity and seamless integration to any PBX or contact center solution, AVOXI makes it easy to manage your communications, streamline your number management, connect customers with agents and keep your team engaged and productive.

Flexible-Voice
Integrate the Technology of Your Choice

Take advantage of AVOXI’s unparalleled global voice coverage and exceptional call quality from any contact center platform. Whether you're locked into an existing contract or simply prefer the functionality of your current provider, SIP Solutions from AVOXI provide a straightforward and simple solution for companies to utilize our voice services from within any SIP-enabled platform - without elaborate configuration or trunking requirements.


Connect Global Teams and Customers

Considering Microsoft Teams for voice? AVOXI provides Teams’ customers expanded global reach with our hosted SBC solution, providing everything your business needs to migrate your corporate telephony to the cloud. Learn more.


A Programmatic Approach to Global Communications

Increase the flexibility of your global communications within your own application with our programmable voice APIs. AVOXI makes it easy to embed our award-winning voice solutions directly into your applications to keep your sales, support and business leaders better connected with customers, regardless of where they’re located.

Flexible Voice Services for Your Enterprise

No matter your platform, AVOXI provides flexible voice solutions that allow you to extend the reach of your business and keep you connected to who matters most - your customers.  With over the top SIP connectivity and seamless integration to any PBX or contact center solution, AVOXI makes it easy to manage your communications, streamline your number management, connect customers with agents and keep your team engaged and productive.

Flexible-Voice
Integrate the Technology of Your Choice

Take advantage of AVOXI’s unparalleled global voice coverage and exceptional call quality from any contact center platform. Whether you're locked into an existing contract or simply prefer the functionality of your current provider, SIP Solutions from AVOXI provide a straightforward and simple solution for companies to utilize our voice services from within any SIP-enabled platform - without elaborate configuration or trunking requirements.


Connect Global Teams and Customers

Considering Microsoft Teams for voice? AVOXI provides Teams’ customers expanded global reach with our hosted SBC solution, providing everything your business needs to migrate your corporate telephony to the cloud. Learn more.


A Programmatic Approach to Global Communications

Increase the flexibility of your global communications within your own application with our programmable voice APIs. AVOXI makes it easy to embed our award-winning voice solutions directly into your applications to keep your sales, support and business leaders better connected with customers, regardless of where they’re located.

Enterprise-Class Performance

24/7

Follow the Sun Support

50+

Local Carriers

170+

Hard to Reach Countries

4.2

Average Global MOS
AVOXI-CC-CompleteSolution

Diversify Into New Markets and Reach More Customers

Leading Enterprises rely on AVOXI for our award-winning voice solutions, integrated into their cloud-based telephony infrastructure. AVOXI provides reliable two-way voice to keep your teams connected on-site or remote. We make it easy to modernize your communications and instantly establish new points of presence around the globe.

Analytics-Icon-01

Scalable Solutions to
Fit Your Business Needs

Instantly expand to new markets and access new revenue potential....with no minimum monthly commitments or contractual lock-ins. AVOXI’s bundled, volume-based packages allow you to pay as you go - delivering flexibility and scalability on your own terms.

Global-Icon

Increase Your Global Call Answer Rate

Get more of your calls answered with AVOXI TrueLocal™. Our newest voice service now guarantees local caller ID for both inbound and outbound calls, allowing your teams to establish a local market presence resulting in increased answer rates and overall customer engagement.

Free PBX

Expand to New Agent Desktop

Easily establish a new team within minutes. Activate new numbers for additional teams and establish call distribution models to easily turn up remote employees all the way to the agent desktop.

AVOXI-CC-CompleteSolution

Diversify Into New Markets and Reach More Customers

Leading Enterprises rely on AVOXI for our award-winning voice solutions, integrated into their cloud-based telephony infrastructure. AVOXI provides reliable two-way voice to keep your teams connected on-site or remote. We make it easy to modernize your communications and instantly establish new points of presence around the globe.

Analytics-Icon-01

Scalable Solutions to
Fit Your Business Needs

Instantly expand to new markets and access new revenue potential....with no minimum monthly commitments or contractual lock-ins. AVOXI’s bundled, volume-based packages allow you to pay as you go - delivering flexibility and scalability on your own terms.

Global-Icon

Increase Your Global Call Answer Rate

Get more of your calls answered with AVOXI TrueLocal™. Our newest voice service now guarantees local caller ID for both inbound and outbound calls, allowing your teams to establish a local market presence resulting in increased answer rates and overall customer engagement.

Free PBX

Expand to New Agent Desktop

Easily establish a new team within minutes. Activate new numbers for additional teams and establish call distribution models to easily turn up remote employees all the way to the agent desktop.

Continue to Evolve Your Communications with a Single Platform

From global voice, messaging and our very own contact center solutions, AVOXI delivers everything you need to drive revenue, reduce costs, and improve CSAT. Our easy to use platform makes it simple to resolve customer issues quickly by routing callers to the right place the first time.

single-platform-02
Route Calls to the Right Person at the Right Time

Establish an intuitive IVR in a matter of minutes and easily direct your callers to the right person at the right time. Increase first call resolution by matching callers to team members based on common skills like spoken language and prioritize your most important callers to ensure an outstanding caller experience.


Unlimited Call Recording

AVOXI provides unlimited call recording with on-cloud or external storage options so businesses can adhere to their internal data retention policies. External storage solutions allow businesses using Amazon Web Services (AWS) to manage and maintain call recordings directly on their own secure servers. This option helps support compliance and provides peace of mind to those responsible for handling personally identifiable information (PII).


Advanced Analytics and Real-Time Reporting

Understanding how your team is performing and when adjustments are needed is mission critical. AVOXI makes it simple to get the insights you need to stay ahead of service-level metrics and proactively manage your teams. Our suite of reporting tools allows smart business leaders to increase productivity without affecting the bottom line.

Continue to Evolve Your Communications with a Single Platform

From global voice, messaging and our very own contact center solutions, AVOXI delivers everything you need to drive revenue, reduce costs, and improve CSAT. Our easy to use platform makes it simple to resolve customer issues quickly by routing callers to the right place the first time.

single-platform-02
Route Calls to the Right Person at the Right Time

Establish an intuitive IVR in a matter of minutes and easily direct your callers to the right person at the right time. Increase first call resolution by matching callers to team members based on common skills like spoken language and prioritize your most important callers to ensure an outstanding caller experience.


Unlimited Call Recording

AVOXI provides unlimited call recording with on-cloud or external storage options so businesses can adhere to their internal data retention policies. External storage solutions allow businesses using Amazon Web Services (AWS) to manage and maintain call recordings directly on their own secure servers. This option helps support compliance and provides peace of mind to those responsible for handling personally identifiable information (PII).


Advanced Analytics and Real-Time Reporting

Understanding how your team is performing and when adjustments are needed is mission critical. AVOXI makes it simple to get the insights you need to stay ahead of service-level metrics and proactively manage your teams. Our suite of reporting tools allows smart business leaders to increase productivity without affecting the bottom line.

Secure-network

Secure International Network for Global Coverage & Reliability

Communication downtime isn’t just frustrating for your teams and customers, it  can threaten your bottom line. That’s why so many businesses trust AVOXI for  redundant and high-quality call routing. With multiple PoPs around the globe and an established network of local carriers to reach customers in more than 170 countries, you have access to the most expansive and reliable voice solutions on the market.

rain_icon

Fully Resilient,
Cloud Ready Infrastructure

Built on the Google Cloud Platform, AVOXI’s global network footprint supports reliable and redundant connectivity for enterprises, with managed data centers across multiple continents. Multiple ISPs with automatic failover to other carriers, firewalls, session border controllers  and on-site data center safety protocols add a layer of security so you don’t have to worry about downtime.

Voice-Icon

Long Standing Carrier Relationships

With 20 years of established relationships with 50+ local carriers, AVOXI is compliant and fully regulated in every country we do business in, meaning your business is certain to receive long standing in-country service in 170+ countries around the globe.

call-quality-icon

Superior Call Quality

AVOXI scores above the global standard for "excellent" VoIP call quality. With 99.99% consistent uptime reliability and proactive monitoring and management of carriers, routes and error codes, you can rest assured your calls are delivering the best possible customer experience.

Secure-network

Secure International Network for Global Coverage & Reliability

Communication downtime isn’t just frustrating for your teams and customers, it  can threaten your bottom line. That’s why so many businesses trust AVOXI for  redundant and high-quality call routing. With multiple PoPs around the globe and an established network of local carriers to reach customers in more than 170 countries, you have access to the most expansive and reliable voice solutions on the market.

rain_icon

Fully Resilient,
Cloud Ready Infrastructure

Built on the Google Cloud Platform, AVOXI’s global network footprint supports reliable and redundant connectivity for enterprises, with managed data centers across multiple continents. Multiple ISPs with automatic failover to other carriers, firewalls, session border controllers  and on-site data center safety protocols add a layer of security so you don’t have to worry about downtime.

Voice-Icon

Long Standing Carrier Relationships

With 20 years of established relationships with 50+ local carriers, AVOXI is compliant and fully regulated in every country we do business in, meaning your business is certain to receive long standing in-country service in 170+ countries around the globe.

call-quality-icon

Superior Call Quality

AVOXI scores above the global standard for "excellent" VoIP call quality. With 99.99% consistent uptime reliability and proactive monitoring and management of carriers, routes and error codes, you can rest assured your calls are delivering the best possible customer experience.

Enterprise-Grade Protection

When it comes to cloud security and protection of your data and communications, AVOXI safeguards your business from unexpected system failures, cybercrime and natural disasters so you can focus on supporting your global audience and driving revenue. We’ve carefully architected our cloud-based infrastructure and global network of managed data centers to limit security concerns and shield your business from malicious activity.

enterprise-grade-protection
Secure Call Transmission

To safeguard from unintended interception of your communications, AVOXI provides Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption, ensuring the highest level of security for all calls.


Fraud Mitigation

Our team is proactive in identifying and reducing fraud 24/7/365. With algorithms triggering real-time alerts on traffic abnormalities and live monitoring of call traffic that terminates in highly fraudulent locations - we are dedicated to keeping our customers safe.

Enterprise-Grade Protection

When it comes to cloud security and protection of your data and communications, AVOXI safeguards your business from unexpected system failures, cybercrime and natural disasters so you can focus on supporting your global audience and driving revenue. We’ve carefully architected our cloud-based infrastructure and global network of managed data centers to limit security concerns and shield your business from malicious activity.

enterprise-grade-protection
Secure Call Transmission

To safeguard from unintended interception of your communications, AVOXI provides Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption, ensuring the highest level of security for all calls.


Fraud Mitigation

Our team is proactive in identifying and reducing fraud 24/7/365. With algorithms triggering real-time alerts on traffic abnormalities and live monitoring of call traffic that terminates in highly fraudulent locations - we are dedicated to keeping our customers safe.

Customer Support that Follows the Sun

Our in-house team experts are strategically located around the globe to support your business 24/7/365. With personalized onboarding, defined paths of escalation and always-on support, you’ll have the multi-channel and multi-lingual support your enterprise can count on.

Secure Call Transmission

At AVOXI, your business is supported by a team of in-house experts, never outsourced.  An Executive Sponsor and regionally focused support team are here to ensure you always have the support you need - by phone, online chat, or email.


Best-in-Class Enterprise Onboarding

Enterprise customers receive personalized onboarding and installation of new services by an in-house Specialist assigned to your business. AVOXI manages large scale implementations and assists with in-country number testing so you can seamlessly integrate new solutions for your business.


Proactive Support Engineers

Our designated enterprise support engineers provide quarterly business reviews and proactively monitor enterprise account activity, receiving real-time alerts of suspicious activity on your account. AVOXI also provides weekly or monthly account check-ins to guarantee your business feels supported.

Support

Customer Support that Follows the Sun

Our in-house team experts are strategically located around the globe to support your business 24/7/365. With personalized onboarding, defined paths of escalation and always-on support, you’ll have the multi-channel and multi-lingual support your enterprise can count on.

Support
Secure Call Transmission

At AVOXI, your business is supported by a team of in-house experts, never outsourced.  An Executive Sponsor and regionally focused support team are here to ensure you always have the support you need - by phone, online chat, or email.


Best-in-Class Enterprise Onboarding

Enterprise customers receive personalized onboarding and installation of new services by an in-house Specialist assigned to your business. AVOXI manages large scale implementations and assists with in-country number testing so you can seamlessly integrate new solutions for your business.


Proactive Support Engineers

Our designated enterprise support engineers provide quarterly business reviews and proactively monitor enterprise account activity, receiving real-time alerts of suspicious activity on your account. AVOXI also provides weekly or monthly account check-ins to guarantee your business feels supported.

 

Get custom enterprise pricing and packaging today.