Salesforce
Enterprise-Ready Voice for Salesforce
Drive better conversations by pairing AVOXI’s global voice coverage with Salesforce. Simplify your workflow by automating call logging and lead syncing in minutes to better tailor every customer interaction.
Trusted by the World’s Leading Enterprises
CRM Integration
Why Connect AVOXI to Salesforce?
Optimize every experience with AVOXI’s Salesforce CTI. Benefit from automated call logging, instant screen pops, and click-to-call directly within your SFDC workspace. Simplify your workflow and improve agent productivity by syncing global voice service with your existing CRM data.
A More Intelligent CRM Integration
Stop toggling between screens. AVOXI’s integration automatically displays Salesforce contact details and caller ID directly in your webphone. Customize your layout to show the lead data most relevant to your team, ensuring every sales or support call is personalized and efficient.
The AVOXI Advantage
A Smarter Way to Use Salesforce
Drive better experiences with integrated SFDC CTI, automated logging, and 1-click deployment.
Smart CTI Features
Insights at Your Fingertips
View contact details via screen pops as calls arrive. Boost CSAT by offering queue callbacks, ensuring your Salesforce customers never have to wait on hold for a representative.
Sales Efficiency
Click-to-Call & Auto-Logging
Drive productivity with click-to-dial in Salesforce. Calls log automatically with recordings and notes, ensuring accurate tracking and eliminating manual human data-entry errors.
Easy Setup
Deploy in Just a Few Clicks
Implement your Salesforce call center in minutes with no coding or setup fees. Enjoy a simple, scalable integration designed to increase CSAT and boost overall team productivity.
Common Questions About Salesforce CTI
Yes, AVOXI's Salesforce CTI allows you to toggle automatic call logging on or off for both inbound and outbound calls.
When AVOXI automatically logs calls in Salesforce, the call log includes a link to the call recording for easy access.
The Salesforce VoIP integration has already been built in AVOXI, which means you can implement this integration within a few minutes of logging into the user interface.
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