Intercom

Enterprise-Ready Voice for Intercom Contact Center

Drive better conversations by pairing AVOXI’s global voice coverage with Intercom. Simplify your workflow by automating call logging and contact syncing in minutes to better tailor every customer interaction.

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Help Desk Integration

Why Connect AVOXI to Intercom?

Manage every customer conversation in a single platform by pairing AVOXI with Intercom’s best-in-class technology. Eliminate tedious manual call logging and gain instant visibility into customer profiles to better tailor every interaction. Get connected and start syncing in just a few clicks.

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A More Intelligent Support Integration

Stop toggling between screens. AVOXI’s integration automatically displays Intercom contact details and caller ID directly in your webphone. Customize your layout to show the conversation history most relevant to your team, ensuring every interaction is personalized and efficient.

The AVOXI Advantage

A Smarter Way to Use Intercom

Boost efficiency with real-time caller context, automated workflows, and 1-click implementation.

Customer Context

Insights at Your Fingertips

Stop toggling platforms. Automatically display Intercom contact details and context in your webphone. Provide faster solutions by having caller data available the moment you answer.

Smart Workflows

Trigger Actions in Intercom

Automatically sync activity and trigger next-step actions or status updates in Intercom based on call outcomes. Spend less time on data entry and more time on personalized service.

Easy Setup

Deploy in Just a Few Clicks

Implement your Intercom call center in minutes with no coding or setup fees. Enjoy a simple, scalable integration designed to increase team productivity and customer satisfaction.

Common Questions About Intercom integration

Does automatic call logging in Intercom work for inbound and outbound calls?

Yes, AVOXI's Intercom CTI allows you to toggle automatic call logging on or off for both inbound and outbound calls.

Can I listen to call recordings in Intercom?

When AVOXI automatically logs calls in Intercom, the call log includes a link to the call recording for easy access.

How long will it take to implement my Intercom integration?

The Intercom VoIP integration has already been built in AVOXI, which means you can implement this integration within a few minutes of logging into the AVOXI platform.