Zoho

Enterprise-Ready Voice for Zoho Contact Center

Drive better conversations by pairing AVOXI’s global voice coverage with Zoho. Simplify your workflow by automating call logging and contact syncing in minutes to better tailor every customer interaction.

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CRM Integration

Why Connect AVOXI to Zoho?

Optimize customer experiences with AVOXI’s Zoho CTI. Benefit from automatic call logging, instant screen pops, and click-to-call directly within your CRM. Simplify your workflow and improve agent productivity by syncing your global voice service with your existing Zoho data.

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A More Intelligent CRM Integration

Stop toggling between screens. AVOXI’s integration automatically displays Zoho contact details and caller ID directly in your webphone. Customize your layout to show the lead data most relevant to your team, ensuring every sales or support call is personalized and efficient.

The AVOXI Advantage

A Smarter Way to Use Zoho

Drive better experiences with integrated Zoho CTI, automated logging, and 1-click deployment.

Smart CTI Features

Insights at Your Fingertips

View Zoho contact details via screen pops as calls arrive. Offer queue callbacks so customers never wait on hold, instantly boosting CSAT scores and agent management efficiency.

Sales Productivity

Click-to-Call & Auto-Logging

Dial numbers in Zoho with one click. Calls log automatically with recordings, eliminating manual entry errors and ensuring high data quality for your Zoho CRM analytics and reports.

Easy Setup

Deploy in Just a Few Clicks

Implement your Zoho call center in minutes with no coding or setup fees. Enjoy a simple, scalable integration designed to increase CSAT and boost overall team productivity.

Common Questions About Zoho CTI

Does automatic call logging in Zoho work for inbound and outbound calls?

Yes, AVOXI's Zoho CTI allows you to toggle automatic call logging on or off for both inbound and outbound calls.

Can I listen to call recordings in Zoho?

When AVOXI automatically logs calls in Zoho, the call log includes a link to the call recording for easy access.

How long will it take to implement my Zoho contact center integration?

The Zoho contact center integration has already been built in AVOXI, which means you can implement this integration within a few minutes of logging into the AVOXI platform.