Healthcare Call Center Software
Prioritize Patient Care with AVOXI
Keeping health and pharmaceutical brands connected to patients with voice and contact center - all within one platform.
Trusted by the World’s Leading Enterprises
Experience Enterprise Voice
Global Connectivity for Better Patient Outcomes
AVOXI empowers health and pharmaceutical brands to modernize communications with intelligent routing and local presence dialing, ensuring patients and staff stay connected regardless of location.
Boost Your Bedside Manner
Provide a reliable lifeline to your patients with AVOXI’s integrated voice and contact center solutions, designed for critical healthcare communications.
- Route Calls Faster
Connect patients to specialists instantly with intelligent routing that boosts first-call resolution and reduces handle times. - Superior Call Quality & Worldwide Resilience
Ensure resilient patient communications through direct in-country services and redundant cloud architecture for maximum uptime. - Support Customers in Global Markets
Scale global support with reliable access to hard-to-get international numbers and superior connectivity for any market.
Accelerate Product Launches with Global Voice
Connect research teams and patients through a secure voice loop with advanced routing that ensures every clinical inquiry reaches the right specialist instantly.
- Get Feedback to Drive Innovation
Collect critical patient feedback and clinical trial insights across global markets using AVOXI’s reliable voice infrastructure.
- Make it Easy for Customers to Get Answers
Improve satisfaction and reduce costs with queue callback technology that eliminates long wait times and optimizes team efficiency. - No Matter Your Provider
Enhance your existing PBX or Contact Center with SIP integrations that deliver superior call quality and connectivity across five continents.
Product Tour
AVOXI Premium
Voice Platform
See how easy global voice solutions can be with our
modern cloud voice platform.
Personalized Patient Experiences on Every Call
Boost patient loyalty by integrating your CRM and Helpdesk with AVOXI to equip agents with critical member data before every call.
- Member Data at Your Fingertips
Personalize every interaction and improve satisfaction by viewing critical member details directly on your web phone before answering. - Automate Workflows to Prioritize Patients
Eliminate manual logging and reporting with automated workflows that increase productivity and give your team more time to focus on patient care.
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