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Local Number Porting Guide – Check Local Number Portability

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Local phone numbers, also known as DID numbers are popular business numbers that help companies establish a local presence.  As a registered Responsible Organization, AVOXI has over 17 years of experience in managing and transferring business numbers for our clients. We've ported local numbers from dozens of countries at no additional charge. In this guide, we cover everything you need to know about DID number portability and how regulations differ between countries.

What Is Local Number Porting?

Local number porting allows businesses to switch service providers and keep their number.  DID number porting has two phases.  The first is to “release” the phone number from the existing carrier. The second is to move it over to the new carrier.

About This Guide

We assembled the information in this guide from two primary sources:

  1. Online documentation published by local number porting regulatory bodies from each country.
  2. AVOXI's own internal documentation we've received from our local carriers around the world.

We included information form 50+ of the most popular porting countries we receive requests from. If you do not see information from the country you are looking for, let us know! We can manually find the information you are looking for. In addition, we will make updates to this guide as we get such requests.

How Long Does it Take to Port Local Numbers?

The timeline to port a local number is based on your existing provider and the type of number you wish to port.  It takes, on average 15 - 30 business days to transfer a number to a new provider.  In most cases, AVOXI can do the transfer in  7-14 business days.

Local Number Portability Service Fees

AVOXI: AVOXI will port your existing DID numbers at no additional cost.

eVoice: eVoice charges a one-time administrative porting fee of $40 (equivalent local currency) per phone number.

CallHippo: CallHippo will port your U.S. and Canada local number free of charge.  Should you wish to port a number outside of this region there will be a one-time porting fee (exact fees are not disclosed).

Global Call Forwarding: Global Call Forwarding will port your existing local number on higher-value service plans for free. Porting fees may apply to pay-as-you-go or entry-level service plans.

Grasshopper: Grasshopper charges a $30 (equivalent local currency) one-time transfer fee per number.

RingCentral: With RingCentral, you can request to transfer your local number to another carrier at no extra charge.

Local Number Porting Rules by Country

Albania

Portability:   Yes

Regulator:   Angola Institute of Communications

Details:   Local numbers number portability in Albania was implemented in 2012 by its regulatory advisory AKEP.

Algeria

Portability:   None

Regulator:   Autorité de Régulation de la Poste et des Télécommunications

Details:   Local virtual numbers in Algeria are regulated by the Autorité de Régulation de la Poste et des Télécommunications and can not be ported.

Angola

Portability:   None

Regulator:   Angola Institute of Communications

Details:   Angola geo-numbers are not portable, as per the regulations set out by Autorité de Régulation de la Poste et des Télécommunications.

Australia

Portability:   Yes

Regulator:   Australian Communications and Media Authority (ACMA).

Details:   Australia local phone numbers have been portable since 2000 and are regulated by the ACMA.

Austria

Portability: Yes

Regulator:   Austrian Regulatory Authority for Broadcasting and Telecommunications (RTR)

Details:   Local (DID) numbers in Austria regulated by the Austrian Regulatory Authority and managed through the Telekom-Control-Commission (TTK).

Belgium

Portability:  Yes, restrictions may apply.

Regulator:   Belgian Institute for Post and Telecommunications (BIPT)

Details:   Local number portability in Belgium was implemented in October 2002.

Brazil

Portability:   Yes, restrictions may apply.

Regulator:   Agencia Nacional de Telecomunicacoes (ANATEL)

Details:   The Brazilian regulator ANATEL implemented an act permitting local number portability in March 2009.

Bulgaria

Portability:   None

Regulator:   Communications Regulation Commission (CRC)

Details:  Current regulations set out by Bulgaria's regulating body CRC, do not permit local (DID) number porting.

Cambodia

Portability:   None

Regulator:   Ministry of Posts and Telecommunication MPT

Details:  Local numbers in Cambodia are governed by MPTC.  The country's current regulations do not permit number portability.

Canada

Portability:  Yes

Regulator:   Canadian Radio-television and Telecommunications Commission

Details:   Canada’s regulatory board, the CRTC implemented a regulation in March 2007 stating carriers must provide portability in most of Canada.  REstrictions may apply with smaller carriers not offering portability.

Chili

Portability:  Limited

Regulator:  Subsecretaria de Telecommunicacaiones (SUBTEL)

Details:   Geographical number portability is only available for Santiago

Colombia

Portability:   None

Regulator:   Telecommunication Regulator of Cambodia.

Details:   Local numbers in Colombia are regulated by the governing body TRC and the country's current regulations do not permit number portability.

Cyprus

Portability:  None

Regulator:  Cyprus Telecommunications Authority

Details: Cyprus Telecommunication Authority, the country's regulatory body implemented number portability in July 2004.

Denmark

Portability:   Yes

Regulator:   National Telecom Agency

Details:  In Denmark, portability of local phone numbers was implemented on January 1, 2001.

Dominican Republic

Portability:  Yes, but restrictions may apply.

Regulator:   Instituto Dominicano de las Telecomunicaciones

Details:  The Dominican Republic's regulatory authority, Instituto Dominicano de las Telecomunicaciones administer the number portability in March 2009.

Finland

Portability:  Yes, restriction apply.

Regulator:   Finnish Communications Regulatory Authority

Details:  Local numbers in Finland are portable, according to the regulations set out by the Finnish regulator FICORA.

Germany

Portability:   International only

Regulator:   Federal Network for Electricity, Gas, Telecommunications, Post and Railway

Details:  Germans regulatory authority, BNetzA introduced non-geographic number portability in 1998.

Ireland

Portability:  Yes, restrictions may apply.

Regulator:   Commission for Communications Regulation

Details:   The ComReg regulates toll free numbers in the Republic of  Ireland and all offshore islands.  All 1800 numbers are portable although restrictions may apply.

Israel

Portability:  International only

Regulator:   Ministry of Communications (MOC)

Details:  The MOC, Israel's telecommunication regulator permits DID number porting.

Italy

Portability:   Yes, restrictions may apply

Regulator:    L'Autorita per le Garanzie nelle Communicazioni

Details:   The AGCOM regulates toll free numbers in Italy, San Marino, and the Vatican city.  800 toll phone numbers are portable but restrictions may apply.

Japan

Portability:  None

Regulator:  Ministry of Internal Affairs and Communications

Details:  Japan's regulatory authority, SOUMO do not support local number portability.

Mexico

Portability:  Yes

Regulator:   Instituto Federal de Telecomunicaciones

Details:  Mexico was one of the first Latin American countries to have number portability that was implemented by COFETEL.

Netherlands

Portability:  Yes

Regulator:   OPTA-Dutch Independent Post and Telecommunications Authority  

Details:  OPTA’s policy rules allow for local number portability, but restrictions may apply.

New Zealand

Portability:   Yes

Regulator:   Commerce Commission of New Zealand

Details:  New Zealand local virtual numbers are regulated by the Commerce Commission.  Number porting in the country is scheduled and coordinated via a centralized number portability system called IPMS (Industry Portability Management System).

Norway

Portability:  Yes, restrictions apply

Regulator:  Norwegian Communications Authority (Nkom)

Details:  DID number portability between providers is implemented in accordance with the technical specification for Number Portability for geographic and non-geographic numbers in Norway”. Providers must submit an application to the Norwegian Communications Authority (Nkom) for the allocation of provider codes for number portability.

Panama

Portability:   Yes

Regulator:   Autoridad Nacional de los Servicios Públicos (ASEP)

Details:  Panama DID’s are portable as per the telecommunication regulations set out by Autoridad Nacional de los Servicios Publicos.

Poland

Portability:   Yes

Regulator:   UKE Office of Electronic Communications

Details:  The regulating authority UKE permits local number portability, but restrictions may apply.

Puerto Rico

Portability:   Yes

Regulator:   Junta Reglamentadora de Telecomunicaciones.

Details:   Puerto Rico’s virtuals numbers are controlled by the Junta Reglamentadora de Telecomunicaciones. DID numbers are portabible but restrictions may apply.

Romania

Portability:   Yes

Regulator:   National Regulatory Authority for Communications

Details:   Local virtual numbers in Romania are regulated by the National Regulatory Authority for Communications.  Although portability is permitted,  restrictions may apply.

Spain

Portability:  Yes

Regulator:  Comision del Mercado de las Telecomunicaciones (CMT)

Details:   Local numbers in Spain ,the Balearic Islands and Canary Island regulated by Comision del Mercado de las Telecomunicaciones.

South Africa

Portability:    None

Regulator:    Independent Communications Authority of South Africa (ICASA)

Details:   The Independent Communications Authority of South Africa (ICASA) only allow geographic number porting.  As AVOXI is one of the few locally licensed telecommunication providers, we can offer in-country local geographical number porting.  Toll Free, 086 and 087 numbers have currently been blocked by ICASA.

Singapore

Portability:    None

Regulator:    Info-Communications Development Authority (IDA)

Details:  Singapore telecommunications authority, Info-Communications Development Authority (IDA) do not allow toll free number porting.

Sweden

Portability:   Yes

Regulator:   National Posts & Telecommunications Agency

Details:   Sweden's regulatory authority, PTS regulates and controls all DID number portability.

Switzerland

Portability:   Yes

Regulator:    Federal Office for Communications (BAKOM-OFCOM)

Details:  Switzerland's telecommunication authority, BAKOM control and coordinate local number porting.

Trinidad and Tobago

Portability:  Yes, restrictions may apply

Regulator:  Telecommunications Authority of Trinidad and Tobago (TATT)

Details:  Trinidad and Tobago local virtual number porting are regulated by the governing body TATT.

United Kingdom

Portability:   Yes

Regulator:    Ofcom

Details:   The United Kingdom’s local number system is regulated by the Ofcom (Office of Communications) and is fully portable since 1997.

United States

Portability:  Yes

Regulator:   Federal Communications Commission

Details:   The United States belongs to the North American Numbering Plan (NANP).  DID phone numbers in the United are regulated by the Code of Federal Regulations (CFR) which permits the porting of  RespOrgs assign the numbers.