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Comparing the Top 3 Toll Free Forwarding Providers

Toll Free Forwarding Comparison

Running a business can be complicated, but adding an international call forwarding service can greatly help you get your customers get in touch with the correct agents.

In this post, we will outline 3 different providers that offer toll free forwarding services, as well as ourselves. For each provider, we will provide:

  • A fair and honest review of their international toll free forwarding service
  • A detailed list of features and available add ons
  • Pricing breakdown and included talk minutes

We are always updating our content to be as helpful as possible, so if you feel like we forgot something or something is missing, please reach out! We only want the best for you and your business, and are always open to suggestions to improve our content.

Choosing The Right Toll Free Forwarding Service

Picking which international toll free forwarding service is right for your business can be a very important decision. While we at AVOXI firmly believe that we offer the best product and service around, we understand we are not the perfect fit for everyone, so we want to provide some good alternatives.

There are a few things you must take into consideration when choosing a toll free forwarding service. For one, you need to evaluate your company’s expected call volume. If you expect a high call volume, some providers may offer better rates than others.

You also want to consider what features come standard with each provider, and what advanced features your business may need. If you need more advanced features, such as extended call recording storage or advanced call analytics, you may incur additional monthly fees.

TollFreeForwarding.com

TollFreeForwarding.com, an international toll free forwarding and virtual number provider, offers virtual phone numbers in over 120 countries and 1000+ cities. They also claim that their numbers can be activated in 60 seconds, which is quite fast compared to some of the competition.

TollFreeForwarding.com also offers a free trial period, no set up fees or contracts, and require no special equipment to start receiving calls.

TollFreeForwarding.com Pricing

TollFreeForwarding.com, like most other international call forwarding services, offer a large variety of service plans that can meet the needs of businesses of any size. Bundled talk minutes and pricing varies by country, for this post we will show the United Kingdom pricing and minute bundles. Almost always, pricing will be lower when forwarding calls to a SIP trunk or VoIP phone.

Plans range from $19/month to $129/month, with pay as you go plans or bundled talk minutes up to 2,590 minutes per month.

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TollFreeForwarding.com Features

TollFreeForwarding.com offers a wide array of standard features with their international call forwarding service plans, including:

  • Call forwarding
  • Time of day routing
  • IVR
  • Call recording
  • Voicemail to email
  • Fax to email
  • Real-time reporting
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GlobalCallForwarding

GlobalCallFowarding provides international call forwarding services in 150+ countries, as well as hundreds of cities around the world. Similar to TFF, GCF does not require long term contracts, let you cancel at any time, and you don’t need any special equipment to start taking calls.

GlobalCallForwarding Pricing

GlobalCallForwarding has plans suitable for small businesses and entrepreneurs, as well as enterprises. They offer 5 different plans, ranging from $18.95/month to $628.95/month, with 212 to 10,679 talk minutes per month.

One thing to note about GlobalCallForwarding is you must select the outbound calling feature if you would like to make outbound calls. They charge by the minute, but offer discounted rate plans if you intend to make a lot of outbound calls.

These costs can add up quickly, so evaluating your company’s needs is vital. GlobalCallForwarding also offers a minute rollover option, which allows you to roll over unused minutes into future months. Call recording is also available, for an additional $3/month plus $0.02 per minute.

top intertnational call forwarding

GlobalCallForwarding Features

GlobalCallForwarding offers a wide variety of features that are available with all toll free forwarding plans. Some of their standard features include:

  • Call forwarding
  • Call recording - $3/month + $0.02/minute of saved conversations
  • Advanced IVR (virtual attendant)
  • Enterprise API (application program interface)
  • Customized greeting
  • Time of day routing
  • Failover forwarding
  • Sequential forwarding
  • Voicemail to email
  • Select country forwarding

CallHippo

CallHippo is a toll free forwarding provider that allows businesses to set up their call forwarding number in 3 minutes. CallHippo is slightly different from the other toll free forwarding providers mentioned, as they charge separately for your toll free forwarding number, your talk minutes, and your service plan.

CallHippo Pricing

CallHippo breaks their pricing down differently than some other toll free forwarding providers. You have to purchase a service package, which determines what feature sets you receive. Their service packages range from free to $40/month.

Unlike other providers, they do not offer bundled talk minutes with their plans, and simply charge a flat rate for receiving incoming calls as well as making outbound calls. These rates will vary depending on where the calls are being forwarded to and what countries you are calling.

Additionally, you will have to pay a monthly number charge. These charges vary greatly by country, so it is important you analyze your business needs in order to find the right plan for you.

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CallHippo Features

CallHippo has a very strong feature set they offer. Although not all features are available in all of their plans, their easy to use interface will make setting your number features a breeze, no matter which plan you are on. Some of their features include:

  • Call forwarding
  • Call transfer
  • Call queuing
  • Call recording
  • Caller analytics
  • Call barging
  • Voicemail to email
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AVOXI

AVOXI offers call forwarding with all of their virtual phone number plans. Along with offering a wide variety of features, AVOXI also offers toll free and local phone numbers in upwards of 150+ countries and thousands of cities worldwide.

AVOXI Pricing

AVOXI offers 6 different tiered plans, ensuring there is a plan that fits your business needs. Plans start as low as $4.49/month for a pay-as-you-go plan, but pricing will vary by country. They also offer service plans with an allotment of talk minutes for customers who expect a higher volume of calls.

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AVOXI Features

AVOXI offers a strong standard feature set to accompany their toll free forwarding service. Some of their features include:

  • Call Forwarding
  • Skill-based routing
  • Time of day routing
  • Call recording
  • Scheduled call forwarding
  • IVR (virtual attendant)
  • Voicemail to email
  • Call analytics

Picking What Works For Your Business

As stated earlier, picking the right toll free call forwarding service can have a huge impact on your business. We hope this post has helped you better understand some of the options out there for international call forwarding services.

If you still have questions about toll free call forwarding, please visit our international call forwarding page. If you still have questions, feel free to reach out directly.