+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide

Comparing the Top 3 Toll Free Forwarding Providers

Toll Free Forwarding Comparison

Running a business can be complicated, but adding an international call forwarding service can greatly help you get your customers get in touch with the correct agents.

In this post, we will outline 3 different providers that offer toll free forwarding services, as well as ourselves. For each provider, we will provide:

  • A fair and honest review of their international toll free forwarding service
  • A detailed list of features and available add ons
  • Pricing breakdown and included talk minutes

We are always updating our content to be as helpful as possible, so if you feel like we forgot something or something is missing, please reach out! We only want the best for you and your business, and are always open to suggestions to improve our content.

Contents of this article cover:

Picking which international toll free forwarding service is right for your business can be a very important decision. While we at AVOXI firmly believe that we offer the best product and service around, we understand we are not the perfect fit for everyone, so we want to provide some top call forwarding alternatives.

There are a few things you must take into consideration when choosing a toll free forwarding service. The biggest one is you need to evaluate your company’s expected call volume. If you expect a high call volume, some providers may offer better rates than others. Many providers will offer volume discounts, so be sure to contact these providers directly if you don't see a plan that fits your business needs.

You also want to consider what features come standard with each provider, and what advanced features your business may need. Most international toll free forwarding services will offer basic features such as call forwarding, call queuing, call recording, and IVR, to name a few. If you need more advanced features, such as extended call recording storage or advanced call analytics, you may incur additional monthly fees.

Competitor Plans Starting at Outbound Calling Countries Serviced
CallHippo $10 + number charges Yes, starts at $0.01 / min 38*
AVOXI $4.49 Yes, included with minute bundles 160+
GlobalCallForwarding $12.95 Yes, additional fees apply 150+
Tollfreeforwarding $5 No 120+

*CallHippo offers toll free numbers in 38 countries, local number offerings will vary.

TollFreeForwarding.com

TollFreeForwarding.com, an international toll free forwarding and virtual number provider, offers virtual phone numbers in over 120 countries and 1000+ cities. They also claim that their numbers can be activated in 60 seconds, so if you need a number fast, they might be a good option to consider. Additionally, they charge no setup fees, and allow you to cancel your service at any time.

TollFreeForwarding.com Features

TollFreeForwarding.com offers a wide array of standard features with their international call forwarding service plans, including:

  • Call forwarding
  • Time of day routing
  • IVR
  • Call recording
  • Voicemail to email
  • Fax to email
  • Real-time reporting
toll free forwarding

TollFreeForwarding.com Pricing

TollFreeForwarding.com, like most other international call forwarding services, offers a large variety of service plans that can meet the needs of businesses of any size. Bundled talk minutes and pricing varies by country, for this post we will show the United Kingdom pricing and minute bundles. Almost always, pricing will be lower when forwarding calls to a SIP trunk or VoIP phone.

Plans start as low as $5/month for their most basic package which offers a pay as you go option for businesses expecting low call volume. They also minute bundles that will vary depending on your location. They also offer high volume packages, but you must reach out to sales to get a custom quote.

international call forwarding

GlobalCallForwarding

GlobalCallFowarding provides international call forwarding services in 150+ countries, as well as hundreds of cities around the world. Similar to TollFreeForwarding, GlobalCallForwarding does not require long term contracts, lets you cancel at any time, and you don’t need any special equipment to start taking calls.

GlobalCallForwarding Features

GlobalCallForwarding offers a wide variety of features that are available with all toll free forwarding plans. Some of their standard features include:

  • Call forwarding
  • Call recording - $3/month + $0.02/minute of saved conversations
  • Advanced IVR (virtual attendant)
  • Enterprise API (application program interface)
  • Customized greeting
  • Time of day routing
  • Failover forwarding
  • Sequential forwarding
  • Voicemail to email
  • Select country forwarding

GlobalCallForwarding Pricing

GlobalCallForwarding has plans suitable for small businesses and entrepreneurs, as well as enterprises. They offer 5 different plans, which change depending on which country you would like to purchase a forwarding number from.

As an example, here is their pricing to purchase a UK toll free forwarding number:

  • Basic: 212 minutes, $18.95/month
  • Value: 609 minutes, $43.96/month
  • Power: 2,661 minutes, $168.95/month
  • Premium: 5,557 minutes, $348.99/month
  • Enterprise: 10,679 minutes, $628.95/month

One thing to note about GlobalCallForwarding is you must select the outbound calling feature if you would like to make outbound calls. They charge by the minute, but offer discounted rate plans if you intend to make a lot of outbound calls.

These costs can add up quickly, so evaluating your company’s needs is vital. GlobalCallForwarding also offers a minute rollover option, which allows you to roll over unused minutes into future months. Call recording is also available, for an additional $3/month plus $0.02 per minute.

top intertnational call forwarding

CallHippo

CallHippo is a toll free forwarding provider that allows businesses to set up their call forwarding number in 3 minutes. CallHippo is slightly different from the other toll free forwarding providers mentioned, as they charge separately for your toll free forwarding number, your talk minutes, and your service plan.

CallHippo Features

CallHippo has a very strong feature set they offer. Although not all features are available in all of their plans, their easy to use interface will make setting your number features a breeze, no matter which plan you are on. Some of their features include:

  • Call forwarding
  • Call transfer
  • Call queuing
  • Call recording
  • Caller analytics
  • Call barging
  • Voicemail to email
best phone call forwarding provider

CallHippo Pricing

CallHippo breaks their pricing down differently than some other toll free forwarding providers. You have to purchase a service package, which determines what feature sets you receive. Their service packages range from free to $40/month.

Unlike other providers, they do not offer bundled talk minutes with their plans, and simply charge a flat rate for receiving incoming calls as well as making outbound calls. These rates will vary depending on where the calls are being forwarded to and what countries you are calling.

Additionally, you will have to pay a monthly number charge. These charges vary greatly by country, so it is important you analyze your business needs in order to find the right plan for you.

top call forwarding service

AVOXI

AVOXI offers call forwarding with all of their virtual phone number plans. Along with offering a wide variety of features, AVOXI also offers toll free and local phone numbers in 160+ countries and thousands of cities worldwide. In addition to offering call forwarding in their virtual number service, AVOXI offers call forwarding in their newest product, AVOXI Genius, a cloud contact center software.

AVOXI Features

AVOXI offers a strong standard feature set to accompany their toll free forwarding service. Some of their features include:

  • Call Forwarding
  • Skill-based routing
  • Time of day routing
  • Call recording
  • Scheduled call forwarding
  • IVR (virtual attendant)
  • Voicemail to email
  • Call analytics

AVOXI Pricing

AVOXI offers 6 different tiered plans, ensuring there is a plan that fits your business needs. Plans start as low as $4.49/month for a pay-as-you-go plan, but pricing will vary by country. They also offer service plans with an allotment of talk minutes for customers who expect a higher volume of calls.

best call forwarding service

Picking What Works For Your Business

Picking the right toll free call forwarding service can have a huge impact on your business. We get it. And we hope that this post helped provide some insight to help you choose the best toll free call forwarding service for your business. We are constantly updating our content to be as up to date and fresh as possible, so if you feel as if we missed something, please reach out and let us know!

If you still have questions about toll free call forwarding, please visit our international call forwarding page. If you still have questions, feel free to reach out directly.

Buy Online

Start managing your calls within minutes when you buy your business phone numbers online. After your purchase, an AVOXI representative will contact you to confirm your account details and test your new phone number.

Call AVOXI

US/Canada: 1800 394 1980
Australia: 1800 834 558
Germany: 0800 000 0476
Israel: 1809 465 062
Singapore: 800 852 6179
United Kingdom: 0800 652 5029