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Best Canada Toll Free Number Providers in 2021
Best Canada Toll Free Number Providers in 2021 Who Are the Top Toll Free Number Providers in Canada? Are you in the market for a great Canadian toll free number provider, but not sure which one offers the best service plans for your business? Well, you’ve come to the right place. There are many different…
AVOXI Closes Q4 with Strong Growth in 2020
Record Global Numbers and Platform Adoption Demonstrate Importance of Technology to Clients Atlanta, GA – February 3, 2021 – AVOXI, a global Communications Platform as a Service (CPaaS), announced record breaking global number expansion and transactions processed in 2020, as enterprise customers adopted the software platform in new and existing industries. Building Revenue and Global Coverage…
Moving from On-Premise to the Cloud: The 2020 Catalyst You Needed
Before COVID-19, there was a real debate over why an organization should switch from its legacy PBX to a cloud solution. It didn’t really make sense for organizations that had 100% of their staff in house. Not to mention, the investment toward expensive in-house infrastructure had already been made. Today, that merely isn’t the case.…
New Germany Mobile Numbers for Global Businesses
Wherever your business is located, reaching your Deutschland customers just got easier with Germany mobile phone numbers from AVOXI. If you want to deliver an exceptional call experience using a local phone number that your customers will recognize, then a mobile German telephone number may just be the right type of virtual number to support…
6 Ways to Strengthen Business Communication Security in 2021
How can I secure my VoIP system? What are my call center’s internal and external threats? How can we better protect our customer’s personally identifiable information or PII? What data laws does my call center need to comply with? These were the questions that IT and security leaders were asking as they prepared for 2020.…
How To Buy Custom Business Phone Numbers in 2021
Many companies choose to buy custom business phone numbers because a memorable business number improves brand recognition and credibility. Also known as vanity phone numbers, if you aren’t sure how to get a custom phone number for your business, we’re here to help! In this article, we explain: The types of custom business phone numbers available Can…
Integrating Messaging & Live Chat Software into Your Customer Communications Strategy
Customers expect a lot from your brand, and they want to be able to reach you from anywhere – on any platform. Eighty percent of customers are after more than just a great product, but also a personalized experience with seamless communication no matter what. Businesses are eyeing additional communication channels to meet that demand…
BCP: Prepping Your Call Center for the Unexpected
What every business needs is a robust and detailed continuity plan to help with disaster recovery. Operational downtime – no matter how short – can add undue burden and appear suddenly at any time. Companies have experienced losses of $10,000 to $5,000,000 per hour as a result of inactivity. Imagine if you lost a full…
CEO Message: A Look Back at 2020
Dear Valued Customers, Oh, what a year 2020 has been. First and foremost, thank you to all of our customers, vendors, and employees who’ve helped us navigate through this unprecedented time. Your steady outreach to us regarding your needs, challenges, and desires for a better user and customer experience has me excited to share with…
Pandemic Impact: 5 Use-Cases for Virtual Numbers
Businesses use virtual numbers to handle a wide range of needs to strengthen their inbound and outbound strategies. These telephone numbers use VoIP technology and because they’re not directly bound to a physical line, companies have the flexibility and cost-effective means to make, take, and forward calls to one or multiple devices anywhere around the…