+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide

Comparing the Top 5 International Toll Free Number Providers

top toll free providers

At AVOXI, we know global communications. With toll free numbers for over 120 countries and some of the most competitive rates in the market, AVOXI is a trusted VoIP service provider for over 2,000 businesses worldwide.

In this post, we compare the top international toll free number providers and evaluate how they fare on inventory, pricing, features, and support. Read more to learn how providers like TollFreeForwarding.com, The Real PBX, and GlobalCallForwarding.com compare on factors like number availability, toll free number features, and customer support.

Number Availability

Today’s businesses aren’t just looking for US toll free numbers. Growing consumer groups around the world make it essential for businesses to choose a toll free provider with extensive number availability.

TollFreeForwarding.com

A long-standing international toll free number provider, TollFreeForwarding.com offers international toll free numbers for over 120 countries and local phone numbers for over 1,000 major cities worldwide. Customers can purchase any of these numbers directly from the website and start taking calls in just a few minutes.

GlobalCallForwarding.com

GlobalCallForwarding.com claims to have the largest selection of toll free and local phone numbers worldwide. On the “Features” page of the website, they say that they have 80+ countries to choose from.

toll free numbers

Like TollFreeForwarding.com, GlobalCallForwarding.com makes it easy to purchase international toll free numbers online and start receiving calls in minutes.

The Real PBX

The Real PBX provides toll free numbers for “most countries around the world”, including popular regions like the US, Canada, and Australia. They offer a variety of packages suited for the needs of small to medium-sized businesses.

WMX Global

A recent addition to the list of international toll free number providers, WMX Global offers international numbers for over 145 countries. Unlike TollFreeForwarding.com and GlobalCallForwarding.com, WMX Global does not allow customers to purchase toll free numbers directly from their website.

AVOXI

With international toll free numbers for over 120 countries and local phone numbers for over 3,000 cities worldwide, AVOXI helps businesses connect with their customers, no matter where they’re physically located.

Like TollFreeForwarding.com and GlobalCallForwarding.com, AVOXI allows customers to purchase select international toll free numbers online without speaking to a sales representative. However, we also have VoIP specialists on hand to provide consultation and additional support.

Toll Free Number Features

Most international toll free numbers come with a basic set of call management features. As you will see, some feature sets are more robust than others.

TollFreeForwarding.com

Like many international toll free number providers, TollFreeForwarding.com offers advanced call management features with its toll free numbers. Features include:

  • Call Forwarding
  • IVR (Virtual Attendant)
  • Call Recording*
  • Voicemail to Email
  • Fax to Email
  • Real Time Call Reporting

*TollFreeForwarding.com charges an additional monthly fee to activate the call recording feature. This feature is not included in the monthly fee you pay for your international toll free number and minutes.

GlobalCallForwarding.com

Every toll free number from GlobalCallForwarding.com also comes with a set of built-in features, including:

  • Advanced Call Forwarding
  • IVR
  • Call Recording
  • Call Filtering (Black & White Lists)
  • Call Transfer*
  • And more

*Some features are only available if your monthly fees meet a certain threshold. For example, Call Transfer is available to all levels of the pricing plan if your monthly bill is greater than $500.

The Real PBX

Every international toll free number from the Real PBX is supported by a cloud PBX platform. They offer many features, including all those offered by GlobalCallForwarding.com and TollFreeForwarding.com. Additional features include:

  • Call Conferencing
  • Click to Call
  • Unified Messaging
  • Call Hunting (Ring Groups, or Hunt Groups)

Like the other international toll free providers we’ve reviewed, The Real PBX tacks on additional charges for some features, such as call recording and additional extensions.

international toll free number features

WMX Global

WMX Global offers international numbers along with the following features:

  • Call Reporting
  • Voicemail to Email
  • Custom IVR Available in 170 Languages
  • Automated International Testing

WMX Global’s unique feature set goes above and beyond the basic needs of most businesses. It is tailored to medium to large businesses that need truly global solutions.

AVOXI

Every toll free number from AVOXI comes with 40+ business-class features. There are no hidden fees or surprise charges for essential features like call recording or call transfer.

The most popular features include:

  • Call Forwarding
  • Call Groups (Hunt Groups, or Ring Groups)
  • Call Recording
  • IVR
  • Time of Day Routing
  • Find Me/Follow Me
  • Mobile User Interface

Customer Support

Today, international toll free numbers are easy to manage. But, if you have problems with your numbers or your toll free service, you want to know that your international toll free provider will be available to help.

TollFreeForwarding.com

TollFreeForwarding.com does not offer true 24/7/365 support, but it’s close. Their support team is available at the following times (all in Pacific Daylight Time or PDT,):

Sunday: 6:00 AM – 2: 30 PM and 6:00 PM to 12:00 AM
Monday – Thursday: 24 Hours
Friday: 12:00 AM – 9:30 PM
Saturday: 6:00 AM – 2:30 PM

If you aren’t sure how PDT translates to your local time zone, that’s okay. TollFreeForwarding.com has an indicator on their support page that shows whether support is open.

international toll free numbers support

GlobalCallForwarding.com

GlobalCallForwarding.com offers 24/7 support. They have two main offices: one is in Delray Beach, Florida, USA and the other is in Wattana District, Bangkok.

If you want quick answers, GlobalCallForwarding.com also offers an extensive FAQs page on their website.

The Real PBX

The Real PBX also offers 24/7 chat and email support. However, reviews of the quality of their support range from excellent to poor. On review sites like Serchen.com, multiple customers have noted that while support is available and responsive on chat, it is still difficult to get technical problems resolved.

WMX Global

WMX Global does not publish their support hours on their website. However, they claim to have an “award winning” support team that is trained to “3rd line standards,” meaning that every staff member is knowledgeable enough to answer technical questions.

AVOXI

AVOXI offers 24/5 customer support and 24/7 emergency support. Support staff are available by phone, email, and live chat to all customers during this time. Customers can also initiate live chat with support staff directly from the Online Portal, enabling faster response times and quick resolutions to technical issues.

Additional Resources and Articles

Ready to learn more about the top international toll free number providers? Explore these related articles:

Leave a Comment