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Call Queue Software

Flexible, affordable, easy-to-use call queue software.

Manage call queues from your browser

Choose standard ring rules or set up custom queue-based routing options

Call recording, live monitoring, quality assurance tracking and more

Automated routing to call queues, ring groups, IVR menues and more

No setup fees. No contracts. Try our call queue system risk-free!

call queue management software
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Call Queue Software

Call queue management is one of the many contact center features included with the AVOXI platform. Your call queue software allows you to customize your agent queues from anywhere and make more intelligent decisions with detailed analytics and quality monitoring features. Configure your IVR menus, automated call flows, queue-based routing rules and more from your web-based interface. 

Dynamic Call Queue Management

Our platform gives you complete control over your agent groups, user profiles, queue-based routing rules and so much more. Our reports include an analytics dashboard dedicated to call queue performance metrics so you can make better decisions and improve your customer interactions fast.

Super Flexible, Amazingly Affordable Call Queue System

Enterprise-level features and reliability don't have to come at a ridiculous price. AVOXI's call queue system works as a stand-alone solution or over the top of any existing PBX. You have complete control of your call queue configuration and several other call management features, including phone recordings, softphone applications, call recording, live call monitoring, custom dispositions, intelligent analytics and so much more.

Try AVOXI's Call Queue Management Software Risk-Free

Start your free trial today and see just how easy call queue management can be.

Features Included with Your Call Queue Software

When it comes to delivering advanced features at an amazing value, nobody goes as far as AVOXI. Your call queue software includes an amazingly flexible cloud PBX with every feature you need to improve your team's performance.

Call Recording

Call Queues

Call Transfer

Outbound Calling

VoIP Softphone

Toll Free Numbers

Virtual Local Numbers

ACD Software

Call Analytics

Call Hold

Custom Caller ID

Voicemail-to-Email

Custom Ring Rules

Self-Service

IVR Routing

Custom Greetings

Live Call Monitoring

Call Whisper

Call Barge

Custom Call Outcomes

Voicemail Transcription

 How to Set Up Your Call Queue Software

STEP 1: Choose a Virtual Number

Choose a virtual number from our online shopping cart. After setting up your number, you will receive a confirmation email with your login credentials. From there, you will have the option to start a free trial with our contact center software platform.

Don't need a number?

Skip the shopping cart and schedule your free trial today.

call queue management
call center queue software

STEP 2: Review Your Account Details and Place Your Order

After completing your order, you will receive an email with your login credentials. Once you log in, you customize your call queue routing rules, IVR menus, custom greetings, and other call management features. You can also set up alternative methods of payment, such as Paypal.

Note: If the email you provided is not associated with your listed business, you will still be able to login and customize your settings. However, your number may not be activated until an AVOXI expert is able to confirm your account details (this process takes 5 minutes or less).

STEP 3: One of Our Dedicated Experts Will Make Sure You Have Everything You Need

An AVOXI expert will reach out to ensure your call queue system is set up properly and make sure you have everything you need to improve your team's performance today. If you have any questions, let us know! We'll be available anytime you need help.

Can we help you with a custom solution?

neil
Neil
Enterprise Account Executive
alvin-avoxi-specialist
Alvin
Commercial Director - APAC

What Customers Are Saying About AVOXI

Frequently Asked Questions

How long does it take to activate my call queue system?

After confirming that you would like to start a free trial of our contact center software, your account will be set up and activated in 24 hours or less. Once activated, you can customize call queues or configure new queue-based routing rules instantly, anytime. 

Will your call queue software work with my existing phone system?

Yes, our virtual call queue software works over the top of any existing phone system or as a stand-alone call management solution. 

What are my international virtual number options?

AVOXI offers local and toll free numbers in 160+ countries. You can active new international business numbers instantly from your user interface. 

What else can AVOXI do for my business?

In addition to providing the best call queue management software for business, popular services from AVOXI include virtual call center software and VoIP business numbers in 160+ countries. 

Have Questions About Our Call Queue Software?

Find Out How Easy Managing Your Business Communications Can Be

 

Submit the short form to get in touch with an AVOXI expert and let's see how we can improve your business communications today!

Ready to Try Call Queue Management Software Risk-Free?

Virtual Auto Attendant

The most flexible and affordable VoIP auto attendant software. Your virtual phone attendant is included with any virtual number plan at no extra cost.

Local and toll free auto attendant across 160+ countries

Customize your virtual phone attendant from anywhere

Unlimited virtual attendant menus included with any VoIP number

Easily add new auto attendant menus, custom greetings and more

Online auto attendant includes recording, transcription, analytics and more

No setup fees or minimum contracts. Try our VoIP auto attendant risk-free!

auto attendant voip
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Try VoIP Auto Attendant Risk-Free

VoIP auto attendant, or virtual phone attendant, is a call routing feature for improving your customer experience and team productivity. Our cloud-based auto attendant system is included with any virtual telephone number or VoIP PBX plan you purchase from AVOXI. The standard virtual attendant system, included with all AVOXI phone lines, comes with 15 days of free call recording and several advanced inbound call routing features. Our contact center auto attendant plan gives you access to additional routing features, live call monitoring, call quality assurance tracking, analytics, call queues, and more! Try it risk-free today.

Your Virtual Phone Attendant with Dynamic Call Routing

Create as many auto attendant menus and branches as your call flow requires. You can set up virtual attendants routing to other IVR menus, call queues, user extensions, voicemail or your own customer service broadcasts.

cloud auto attendant

Super Flexible, Amazingly Affordable Auto Attendant Software

Standard VoIP auto attendant features are included with any business phone number you purchase from AVOXI. If you already have a virtual number you'd like to use, no problem! Transferring virtual phone numbers to AVOXI is a quick and easy process. Number transfers can be done in a few days and shouldn't cause any disruption in your service. Let's find out how much you can save with AVOXI today!

Try Cloud-Based Auto Attendant Risk-Free

Start customizing your virtual attendant menus in just a few minutes when you set up any VoIP phone line from the online shopping cart. With local and toll free auto attendants available in 160+ countries, nobody provides the global coverage that the AVOXI platform does. Instantly set up unlimited routing menus and activate new virtual attendant menus from anywhere.

Call Management Features Included With Virtual Phone Attendant

When it comes to delivering advanced features at an amazing value, no other virtual attendant service goes as far as AVOXI. Your virtual phone attendant comes with a flexible call management system, including every feature you need to improve your team's performance.

Call Analytics

Call Hold

Custom Caller ID

Voicemail-to-Email

Custom Ring Rules

Self-Service

Custom Greetings

Call Whisper

Call Barge

Custom Call Outcomes

Voicemail Transcription

 How to Set Up Your Cloud Auto Attendant Online

buy virtual sms number

Step 1: Choose a Virtual Phone Number

Choose any local or toll free auto attendant number in the online shopping cart. After setting up your telephone number, you can configure as many virtual attendant menus as you need to manage your call flow.

Step 2: Check Your Confirmation Email

After purchasing a virtual phone number in the online shopping cart, you will receive a confirmation email with your login instructions. Note: If the email you provided is not associated with your listed business, you can still log in. However, your auto attendant number may not be activated until an AVOXI expert is able to confirm your account details (this usually takes 15 minutes or less).

voip auto attendant phone
virtual phone attendant

Step 3: Customize Your Virtual Phone Attendant

After your number is activated, you can start customizing your virtual phone attendant's settings according to your specific business needs. You can update your account anytime from your online interface, including adding or removing phone numbers.

Step 4: Let Us Know How We Can Help

An AVOXI expert will reach out to ensure your virtual attendant is working as you want it to and make sure you have everything you need to improve your team's performance today. If you have any questions, let us know! We'll be available anytime you need help.

neil
Neil
Enterprise Account Executive
alvin-avoxi-specialist
Alvin
Commercial Director - APAC

Looking for a Custom Auto Attendant Solution?

You can receive text messages today when you buy a virtual SMS number from our online shopping cart. To schedule a demo, request custom pricing, or learn more about adding SMS to an existing virtual phone number, contact us today!

What Customers Are Saying About AVOXI

Common Questions About Virtual Attendant Systems

How long does it take to activate my auto attendant system?

When you buy a virtual number in the cart, you will receive an email with your account's login credentials. From there, you can start customing your virtual attendant's menus and routing options instantly.

Will your cloud-based auto attendant work with my existing phone system?

Yes, our cloud auto attendant works over the top of any existing phone system or as a stand-alone call management service. 

What are my international coverage options?

AVOXI offers local and toll free auto attendant numbers in 160+ countries. You can active new international phone numbers instantly from your user interface. 

What else can AVOXI do for my business?

In addition to providing the best auto attendant software for business, popular services from AVOXI include contact center software and VoIP business numbers in 160+ countries. 

Have More Questions About Our Virtual Phone Attendant Features?

Find Out How Easy Managing Your Business Communications Can Be

 

Submit the short form to get in touch with an AVOXI expert and let's see how we can improve your business communications today!

Try Auto Attendant Software Risk-Free