Cloud Call Recording Software

Cloud-hosted call recording (VoIP phone recording) is a call management feature for used for quality assurance purposes and legal compliance. Easily manage outbound and inbound call recordings, score calls, leave feedback notes and much more. Every call recording service plan includes unlimited hosted call recording storage.

business call recording

Cloud Call Recording Systems

Our cloud call recording software is integrated right into your call center software, making it easy to track agent performance and gain valuable customer feedback. Store recorded calls for 30, 60, 90, or 365 days to stay in compliance with regulations or have calls to reference for training. AVOXI cloud call recording will help propel your operation to the next level, mitigate against potential liability, implement new training processes, avoid legal headaches, improve customer loyalty, create brand recognition, and reduce your business’s monthly recording costs.

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Cloud-hosted call recording, also known as VoIP phone recording, is a call management feature for used for quality assurance purposes and legal compliance. Every VoIP phone number from AVOXI includes a 30 day free trial free of hosted call recording service. Extended call recording storage is included with any additional user extensions you add to your hosted PBX or business phone service.

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Comply with Federal Regulations

Having a record of conversations can save your business time and money by limiting liability. In case of a customer raising a complaint, you can keep records to help alleviate any possibility of legal headaches.

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Identify and Improve Team Performance

Get an in-depth look into how your agents interact with callers. Reference recordings to measure the quality of conversation, provide training, and impress customers while building brand loyalty.

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Get Affordable Call Center Call Recording

Call center call recording software is competitively priced at $6.99 per month per number. Plus, you'll get features like IVR, call routing, call queuing, and more to improve your team's performance.

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Cloud Call Recording Software

  • Customizable Storage: You can edit your storage options right from the AVOXI Genius interface. Store call recordings for 30, 60, 90, or 365 days.
  • Enable Recording with a Click: If you have multiple numbers with AVOXI, you can easily enable or disable call recording with a simple mouse click.
  • Complete Control Over Recordings: If you don’t want to record, you can simply deactivate for the call right from your softphone pop up.
  • Secure and Encrypted Data Storage:  Your data is one of  your businesses most valuable assets. We ensure all data is protected and complies with industry standards.
argos-assistance

"The interface is easy to use and very user friendly, our teams required very little training to get started right away."

Marco

Finance & International Network Manager

island-outpost

“We like that everything is there in one simple interface - softphone, reporting, analytics. It has really been a help to our team.”

Suzanne

Group Reservations Manager

vee-technologies

"As COVID hit, AVOXI helped us move our contact center agents to a WFH mode very quickly and with no impact on call quality. Thank you AVOXI and team."

Abdul Hameed

Asst. Manager – IT Support

Integrated With the Technologies Your Business Relies On

Bitrix

Bitrix

Hubspot

Hubspot

Pipedrive

Pipedrive

Diduenjoy

Diduenjoy

Intercom

Intercom

salesflare

Salesflare

Freshdesk

Freshdesk

nicereply_icon

Nicereply

Shopify

Shopify

Freshsales

Freshsales

Odoo

Odoo

SugarCRM

SugarCRM

Help Scout

Help Scout

Outreach

Outreach

Zendesk

Zendesk

Common Questions About Cloud Call Recording

How long does it take to activate my cloud call recording system?

When you buy a number in the cart, you will receive an email with your account's login credentials. From there, you can start customizing your hosted call recording system settings instantly.

How much does hosted call recording software cost?

Hosted call recording software is priced at $6.99 per month per number.

How long can I store my recordings?

Call recordings can be stored at 30, 60, 90, or 365-day increments.

How much does it cost to store cloud call recordings?

With AVOXI's cloud call recording system, all call recordings are stored for free.

Can I record inbound and outbound phone calls?

Yes! AVOXI Genius supports call recording for both inbound and outbound calls. In your recording settings, you can even select to record only inbound calls, only outbound calls, or both.

What else can AVOXI do for my business?

In addition to providing the best cloud call recording solution, popular services from AVOXI include virtual business phone numbers in 160+ countries and cloud contact center software.