Business Phone Call Recording

Operational Excellence

Call Recording Systems

Manage agent performance and customer feedback with integrated call recording. Store calls for up to 365 days to maintain compliance and improve training. Mitigate liability, avoid legal risks, and reduce monthly costs with our scalable, cloud-hosted recording service.

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Comply with Federal Regulations

Limit liability and save money by maintaining a record of every conversation. Quickly resolve customer complaints and alleviate legal risks with easy-to-access recordings.

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Improve Team Performance

Get an in-depth look into agent interactions. Use recordings to measure conversation quality, provide targeted training, and build brand loyalty through better service.

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Affordable Call Recording

Get enterprise recording for just $6.99 per month per number. Includes essential features like IVR, call routing, and queuing to boost your team’s overall performance.

Platform Management

Call Recording Software

Take full control of your business communications with our intuitive recording interface. From customizable storage durations to one-click activation, AVOXI provides the tools you need to manage quality and compliance across your entire global number inventory.

  • Customizable Storage: Edit storage options in the Genius interface to keep recordings for 30 to 365 days.
  • One-Click Activation: Easily enable or disable call recording for any of your numbers with a single click.
  • On-Demand Control: Deactivate recording for any specific call instantly through your softphone pop-up.
  • Secure Encryption: Protect your data with encrypted storage that complies with global industry standards.
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Common Questions About Call Recording

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