Local Number Porting (Port Geographic Phone Numbers)

The time required to complete a DID number transfer varies due to differences in the regulating bodies between countries and bottlenecks caused by the originating carrier. In most cases, international number ports to AVOXI are completed in: 

• US and Canada toll free porting: 1-2 weeks
• US and Canada local number porting: 2-3 weeks
• International number porting: 3-4 weeks

If you'd like to port a geographic phone number to AVOXI, your total costs depend on your other carrier, as they may have a fee for porting numbers out in your contract. If they do not charge to port local numbers out of their network, then porting your phone numbers is free! In fact, AVOXI will credit your account so you don't even pay for your first month of calls with on our network. 

There are a couple of steps you can take to ensure there are no delays during your local number transfer:

1. Make sure all of the details on your LOA are correct. Simple mistakes on this form can potentially cause your port request to be rejected.
2. Do not discontinue your original service before porting is completed. If you do, you risk having your number released and losing it forever.

Businesses can’t just disconnect their number for a month without significant losses. To help avoid service interruption, you can set up call forwarding to a temporary line from your new provider. Now, any calls made to your primary business number will be automatically forwarded to your temporary line.

Yes, there is no special process or procedure required to do port landline numbers to VoIP. AVOXI will transfer landlines to VoIP numbers for free, and even pay you for porting!

Before beginning the porting process, make sure you have reviewed the terms with your existing service provider. If you are in a contract, there may be early termination fees. Also, be sure that your account is in good standing before starting to port. If you have an outstanding balance, your previous provider may choose to terminate your service and release your number before the port is completed.  Finally, be sure to check if your geographic number is portable. In rare instances, a number may not be eligible for porting.

Yes, if you follow the steps outlined above, your business numbers should remain active throughout the process. For an extra layer of security, you can set up a temporary local number with AVOXI and forward calls made to your original number until the porting process is complete. 

In addition to the best local number porting services anywhere, AVOXI is known for providing business phone numbers around the world and flexible, affordable contact center software.