Your Interactive Voice Response System
Cloud IVR, or Interactive Voice Response, is a call routing feature for improving your customer's experience and elevating team productivity. Our cloud-based IVR system is included with any virtual number or hosted PBX plan you purchase from AVOXI. To get started, simply purchase an IVR number from our online shopping cart. You'll have access to our hosted IVR system as soon as your account is verified, a process that takes 15 minutes or less. For a detailed walkthrough of your features or to try our contact center IVR solutions risk-free, schedule your free trial today!
Multi-Level IVR Call Routing
Create as many IVR branches as your call flow requires. You can set up IVR call routing to other IVR numbers, call groups, call queues, user extensions, voicemail or your own customer service broadcasts.
Flexible, Affordable, and Reliable IVR System Software
Standard IVR features are included with any phone number your purchase from AVOXI. If you already have an IVR number you'd like to use, no problem! Transferring virtual IVR numbers to AVOXI is a quick and easy process. Number transfers can be done in a few days and shouldn't cause any disruption in your service. Let's find out how much you can save with AVOXI today!
Local and Toll Free IVR Numbers in 160+ Countries
With local and toll free IVR numbers available in 160+ countries, nobody provides the global coverage that the AVOXI platform does. Set up unlimited routing menus and activate new virtual IVR numbers instantly.
VoIP Features Included with Your IVR Software
When it comes to delivering advanced features at an amazing value, no other IVR provider has gone as far as AVOXI. Your IVR software includes an amazingly affordable cloud PBX with every feature you need to improve your team's performance.
How to Set Up Your IVR Software Today
STEP 1: Choose a Virtual IVR Number
Choose a local or toll free IVR number to manage your call flow from. After purchasing an IVR number, you may configure as many branches as you would like in your call flow. Interested in our advanced IVR solution with call queueing, call quality monitoring, intelligent analytics and more? Complete an order for any plan and you will receive an email from our team asking if you would like to start a risk-free trial of our advanced call management system. After confirming your total users, you will get new login credentials and receive a credit for your previous charge. You can also schedule a free demo at your convenience.
STEP 2: Review Your Account Details and Place Your Order
After completing your order, you will receive an email with your login credentials. Once you log in, you customize your call forwarding rules, IVR menus, custom greetings, and other call management features. You can also set up alternative methods of payment, such as Paypal.
Note: If the email you provided is not associated with your listed business, you will still be able to login and customize your settings. However, your number may not be activated until an AVOXI expert is able to confirm your account details (this process takes 5 minutes or less).
STEP 3: One of Our Dedicated Experts Will Make Sure You Have Everything You Need
An AVOXI expert will reach out to ensure your IVR system is working as you want it to and make sure you have everything you need to improve your team's performance today. If you have any questions, let us know! We'll be available anytime you need help.
Can We Help You with an Enterprise IVR System?
Frequently Asked Questions
When you buy an IVR number in the cart, you will receive an email with your account's login credentials. From there, you can start customing your IVR's call routing rules and menu options instantly.
Yes, our cloud IVR works over the top of any existing phone system or as a stand-alone call management solution.
AVOXI offers local and toll free IVR numbers in 160+ countries. You can active new international IVR numbers instantly from your user interface.
Have Questions About Our IVR Solutions?
South Korea: 00798142030207
Switzerland: 0800 899 839
Costa Rica: 800 542 5396
South Africa: 080 098 1340
Canada: 1 800 394 1980
Japan: 81 3 4579 9469
New Zealand: 0800 450 951
Germany: 0800 000 0476
Philippines: 1800 11101769
Malaysia: 1800 819 244
Hong Kong: +852 30114974
Mexico: 01 800 099 1204
Spain: 800 654 432
Italy: 800 790 731
Netherlands: 0800 023 4197
Thailand: 1800 011 013
Worldwide: +1 (770) 937-9735
Charleston, South Carolina
656 King St
Charleston, SC 29403
Local 8 Segunda Etapa
San Rafael de Escazu
San Jose, Costa Rica
The Pivot, Building B, Second Floor
1 Montecasino Blvd., Fourways, Johannesburg 2055