Cloud IVR Software

Hosted IVR software allows you to manage your voice menus and call routes from an intuitive online interface. AVOXI's cloud-based IVR solution includes call management features like automatic call routing, quality monitoring, call recording, CRM integrations, and many more. 

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Hosted IVR Solution

Cloud IVR (Interactive Voice Response) Software gives your callers a menu of options so they can route themselves to the correct department, which saves your your team's time, lowers business costs and leads to better customer satisfaction rates. Also known as IVRS, AVOXI's hosted IVR system lets you create multilevel IVR menus, route calls to groups, queues, users, voicemail, or an external phone number. Try our international IVR solution with a phone number from any of 170+ countries today!

ivr software

Save Time for Agents and Callers with IVR Routing

Give your callers the best customer service by reducing the number of call transfers, improving self-service, and prioritizing your company's high value customers with cloud IVR for business.

hosted ivr

Hosted IVR System with Unlimited Voice Prompts

Customize limitless cloud IVR menus, options, and scripts to deliver a personalized customer experience by effectively guiding your callers to the solutions they need.

online ivr

Setting Up a Virtual IVR is Easy and Affordable

Our cloud IVR software is included with each phone number at no extra cost! Plus, you'll get other call management features like call routing, call queuing, and more to improve your business communications.

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Virtual IVR Features

  • Unlimited IVR Menus: Set up as many IVR menus that your business needs, with options to route to users, numbers, groups, queues, and even other IVRs.
  • International IVR: Use your IVR internationally to route your inbound phone calls to anywhere in the world.
  • Personalized Greetings: Setup cloud IVR with custom greetings that suits your business and directs callers based on their needs.
  • Custom Routing: Customize your routing with skills-based, time-based, and other routing options to best serve your callers.
  • Analytics and Dashboards: Custom dispositions and advanced analytics make it easy to measure the impact of IVR on your call metrics.
argos-assistance

"The interface is easy to use and very user friendly, our teams required very little training to get started right away."

Marco

Finance & International Network Manager

island-outpost

“We like that everything is there in one simple interface - softphone, reporting, analytics. It has really been a help to our team.”

Suzanne

Group Reservations Manager

vee-technologies

"As COVID hit, AVOXI helped us move our contact center agents to a WFH mode very quickly and with no impact on call quality. Thank you AVOXI and team."

Abdul Hameed

Asst. Manager – IT Support

Integrated With the Technologies Your Business Relies On

Bitrix

Bitrix

Hubspot

Hubspot

Pipedrive

Pipedrive

Diduenjoy

Diduenjoy

Intercom

Intercom

salesflare

Salesflare

Freshdesk

Freshdesk

nicereply_icon

Nicereply

Shopify

Shopify

Freshsales

Freshsales

Odoo

Odoo

SugarCRM

SugarCRM

Help Scout

Help Scout

Outreach

Outreach

Zendesk

Zendesk

Common Questions About Hosted IVR Software

What is an IVR system?

An IVR system is a communications solution that allows callers to self-service by selecting from a menu of pre-recorded options. After selecting an option, the caller is routed to the department or agent that best suits their needs.

How much does IVR hosting cost?

Hosted IVR is included with the purchase of any virtual phone number from AVOXI! You only pay for your phone numbers and users. Phone number pricing depends on the type of phone number you choose and how much call volume you expect. 

Can I set up my IVR online?

Yes, our web-based IVR allows you to customize your menus, call flows, and much more from your online interface. 

How long does it take to set up my virtual IVR?

When you buy an IVR number in the online cart, you will receive an email with your account's login credentials. From there, you can start customizing your cloud IVR's call routing rules and menu options instantly.

Do you offer international IVR solutions?

AVOXI offers local and toll free cloud IVR numbers in 170+ countries. You can activate new international IVR numbers instantly from your user interface.

What else can AVOXI do for my business?

In addition to providing the top hosted IVR service or business, popular solutions from AVOXI include cloud contact center software and virtual phone lines from 170+ countries.

Get the Most Out of Your VoIP IVR Service

The AVOXI platform comes with much more than VoIP IVR.

virtual ivr

Telephony Integrations

AVOXI integrates with 50+ business tools so you can see everything happening with your customers all in one place.

international ivr

Global Voice Platform

Instantly set up international IVRS numbers in 170+ countries at the most competitive rates worldwide.

voip ivr

VoIP Call Center

Improve customer service and agent productivity with AVOXI's intuitive, easy-to-use virtual call center software.

International IVR Numbers from 170+ Countries

Set up an international IVR system when you purchase an IVR number from any of 170+ countries worldwide. Don't see the region you need? Contact us today! We can reserve the number you're looking for. Not all available countries are displayed below.

Egypt

Kenya

Mauritius

Morocco

Nigeria

Seychelles

South Africa

Tanzania


Algeria

Angola

Benin

Botswana

Burkina Faso

Cote D'Ivoire (Ivory Coast)

Democratic Republic of the Congo

Ghana

Madagascar

Malawi

Mali

Namibia

Senegal

Sudan

Uganda

Zimbabwe


Costa Rica

Canada

Dominican Republic

Jamaica

Mexico

Panama

Puerto Rico

United States


Antigua and Barbuda

Bahamas

Barbados

British Virgin Islands (BVI)

Cayman Islands

El Salvador

Grenada

Guatemala

St. Kitts and Nevis

St. Lucia

St. Vincent

US Virgin Islands (USVI)

Australia

China

Cyprus

Hong Kong

India

Indonesia

Japan

Malaysia

New Zealand

Philippines

Russia

Singapore

South Korea

Taiwan

Thailand

Vietnam


Bangladesh

Brunei

Cambodia

Fiji

Georgia

Kazakhstan

Kyrgyzstan

Macau

Nepal

Sri Lanka

Tajikistan

Uzbekistan

Bahrain

Cyprus

Israel

Jordan

Kuwait

Lebanon

Oman

Pakistan

Qatar

Saudi Arabia

Turkey

UAE

Argentina

Belize

Bolivia

Brazil

Chile

Colombia

Curacao

Ecuador

Paraguay

Peru

Uruguay

Venezuela

Have Questions About International IVR Service?

We are here to help! Get a demo or try a free trial to see what our international IVR solutions can do for you.

Try Our Virtual IVR System Risk-Free

Get a demo or schedule a free trial to see what AVOXI's international IVR solutions can do for you!