Cloud IVR Software
Hosted IVR software allows you to manage your voice menus and call routes from an intuitive online interface. AVOXI's cloud-based IVR solution includes call management features like automatic call routing, quality monitoring, call recording, CRM integrations, and many more.
Hosted IVR Solution
Cloud IVR (Interactive Voice Response) Software gives your callers a menu of options so they can route themselves to the correct department, which saves your your team's time, lowers business costs and leads to better customer satisfaction rates. Also known as IVRS, AVOXI's hosted IVR system lets you create multilevel IVR menus, route calls to groups, queues, users, voicemail, or an external phone number. Try our international IVR solution with a phone number from any of 170+ countries today!
Save Time for Agents and Callers with IVR Routing
Give your callers the best customer service by reducing the number of call transfers, improving self-service, and prioritizing your company's high value customers with cloud IVR for business.
Hosted IVR System with Unlimited Voice Prompts
Customize limitless cloud IVR menus, options, and scripts to deliver a personalized customer experience by effectively guiding your callers to the solutions they need.
Setting Up a Virtual IVR is Easy and Affordable
Our cloud IVR software is included with each phone number at no extra cost! Plus, you'll get other call management features like call routing, call queuing, and more to improve your business communications.
Virtual IVR Features
- Unlimited IVR Menus: Set up as many IVR menus that your business needs, with options to route to users, numbers, groups, queues, and even other IVRs.
- International IVR: Use your IVR internationally to route your inbound phone calls to anywhere in the world.
- Personalized Greetings: Setup cloud IVR with custom greetings that suits your business and directs callers based on their needs.
- Custom Routing: Customize your routing with skills-based, time-based, and other routing options to best serve your callers.
- Analytics and Dashboards: Custom dispositions and advanced analytics make it easy to measure the impact of IVR on your call metrics.
"The interface is easy to use and very user friendly, our teams required very little training to get started right away."
Finance & International Network Manager
“We like that everything is there in one simple interface - softphone, reporting, analytics. It has really been a help to our team.”
Group Reservations Manager
"As COVID hit, AVOXI helped us move our contact center agents to a WFH mode very quickly and with no impact on call quality. Thank you AVOXI and team."
Asst. Manager – IT Support
Integrated With the Technologies Your Business Relies On
Common Questions About Hosted IVR Software
An IVR system is a communications solution that allows callers to self-service by selecting from a menu of pre-recorded options. After selecting an option, the caller is routed to the department or agent that best suits their needs.
Hosted IVR is included with the purchase of any virtual phone number from AVOXI! You only pay for your phone numbers and users. Phone number pricing depends on the type of phone number you choose and how much call volume you expect.
Yes, our web-based IVR allows you to customize your menus, call flows, and much more from your online interface.
When you buy an IVR number in the online cart, you will receive an email with your account's login credentials. From there, you can start customizing your cloud IVR's call routing rules and menu options instantly.
AVOXI offers local and toll free cloud IVR numbers in 170+ countries. You can activate new international IVR numbers instantly from your user interface.
In addition to providing the top hosted IVR service or business, popular solutions from AVOXI include cloud contact center software and virtual phone lines from 170+ countries.
Get the Most Out of Your VoIP IVR Service
The AVOXI platform comes with much more than VoIP IVR.
International IVR Numbers from 170+ Countries
Set up an international IVR system when you purchase an IVR number from any of 170+ countries worldwide. Don't see the region you need? Contact us today! We can reserve the number you're looking for. Not all available countries are displayed below.
Bosnia and Herzegovina
Have Questions About International IVR Service?
We are here to help! Get a demo or try a free trial to see what our international IVR solutions can do for you.
Try Our Virtual IVR System Risk-Free
Get a demo or schedule a free trial to see what AVOXI's international IVR solutions can do for you!