AVOXI News & Updates

In this CX Today interview, host Nicole Willing speaks with Barbara Dondiego, CEO of AVOXI, about how voice AI and the shift to virtual, software-based voice infrastructure are transforming contact centers.

AVOXI’s Trusted Outbound Voice platform aims to increase answer rates while reducing spam labeling and compliance risk

AVOXI’s launch of Trusted Outbound Voice seeks to resolve these issues. It’s an integrated offering aimed at helping enterprises control how outbound calls are presented, manage number reputation, and improve answer rates.

New AI-Driven SaaS Integrates Reputation Management, Intelligent Automation and Localized Caller ID to Put Trust Back into Customer Service Calls

Plus: smarter AI is nice, but smoother customer moments are what people actually remember

AVOXI released Trusted Outbound Voice, an integrated solution that reduces outbound call barriers between companies and customers to increase connection rates and decrease spam calls.

New AI-Driven SaaS Integrates Reputation Management, Intelligent Automation and Localized Caller ID to Put Trust Back into Customer Service Calls

Enterprise contact centers gain AI-driven caller ID and reputation tools to boost answer rates.

2026 will be the year global contact centers in every industry again prioritize voice as the undisputed king of customer service and sales.