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AVOXI Earns 2025 TMC Labs Innovation Award for Global Voice Orchestration Capability
ATLANTA, July 24, 2025 — AVOXI, a global leader in cloud voice software for contact centers, today announced that TMC, a global, integrated media company, has named AVOXI a 2025 TMC Labs Innovation Award winner for its AVOXI Cloud Service.
The TMC Labs Innovation Award honors products that display innovation, unique features, and significant contributions toward improving communications technology. The awards are bestowed to companies demonstrating ground-breaking contributions to the industry.
“We are honored to be recognized by TMC for the innovation behind the AVOXI Cloud Service Platform,” said Barbara Dondiego, CEO of AVOXI. “Cloud Service combines software and intelligence to orchestrate global voice for multinational enterprises for greater visibility, reliability, integration, and speed. This award reflects our commitment to building cloud voice technology that’s not only powerful and flexible but also easy and intuitive to manage at scale.”
AVOXI Cloud Service is the first solution of its kind to bring together integration tools, number management, analytics, call routing and security software with tailored international voice support. With coverage in 150+ countries and out-of-the-box compatibility with Genesys, Amazon Connect, Zoom, NICE, Microsoft Teams, and others, the platform simplifies how companies connect and serve customers worldwide. In the last year, AVOXI has introduced new features including AI-driven anomaly detection, real-time number testing, and enhanced dashboards to provide deep insight into voice performance across markets.
“The TMC Labs Innovation Award recognizes the most unique, innovative, and impressive products and services this industry has to offer. As an international cloud voice leader, AVOXI has proven its commitment to quality and the further development of the IP communications industry,” stated Rich Tehrani, CEO, TMC. “Congratulations to the entire team at AVOXI for earning this award. I look forward to seeing more innovative solutions from AVOXI as it continues to improve cloud voice and customer experiences throughout the IP communications industry,” Tehrani added.
For more information visit www.avoxi.com.
ABOUT AVOXI
AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with their customers. With unmatched depth and breadth of global coverage and virtual number types, and a software platform that provides visibility and intelligence to manage voice service like never before, AVOXI’s 5,000+ clients are able to more effectively use voice to serve customers across geographic markets as part of a modern contact center approach. AVOXI’s global team of cloud voice experts prides itself on ensuring clients receive the highest level of service possible - anywhere and anytime.
Visit www.avoxi.com for more information.
Contact:
Katharine Kellar
Senior Director, Marketing Communications
[email protected]