News & Press Releases

May 27th, 2021

AVOXI Expands Teams Direct Routing Solution with Global Hosted SBC Service

ATLANTA - May 27th, 2021 - AVOXI, a global Communications Platform as a Service (CPaaS), announced the launch of their hosted SBC solution for Microsoft Teams, a certified Direct Routing service that gives enterprise customers secure and reliable voice service in thousands of destinations around the globe without requiring additional infrastructure.  

Providing hard-to-find local numbers with redundant routing in 170+ countries, AVOXI Direct Routing enables enterprises to modernize their communications - expanding their customer reach and staying connected with remote teams.

With Microsoft Teams SIP connectivity released in March, AVOXI has been working swiftly to develop their own hosted SBC solution to simplify connectivity for their customers. Within a short 3-month period, AVOXI’s team has delivered.

“We’re excited to provide a simplified path for customers to integrate AVOXI with the #1 collaboration tool available right now, Microsoft Teams,” said CEO David Wise. “Our new hosted SBC solution makes it easier for enterprises to integrate the two technologies and better connect with both their customers and remote teams.”

AVOXI’s Certified Direct Routing taps into the company’s 20+ years of international experience and their established network of local carriers to ensure redundant and high-quality call routing. Backed by global in-country resources in Asia, Africa, and the Americas, AVOXI provides reliable routing without elaborate configuration or trunking requirements. With 24/7/365 support customers never have to worry about the quality of their service.  

This announcement complements AVOXI’s recent release of TrueLocal 2-Way Voice, providing customers local caller-id in 20 countries including China, Malaysia, Saudi Arabia and Russia. 

“We’re taking a broad look at what enterprises need in today’s market,” said COO Barbara Dondiego. “Our unmatched local connectivity paired with our robust integrations portfolio over the past year make it easier than ever for customers to get the global reach and local presence they want, in the technologies they use every day.”

Learn more about AVOXI’s Direct Routing service here.



AVOXI, a global Communications Platform as a Service (CPaaS) company, provides enterprise voice and messaging software on a global scale. Giving international businesses the local presence they need to easily connect with their customers, AVOXI offers feature-rich voice technology with unparalleled coverage, quality and reliability. 

Powering 7,000+ customers across 170+ countries and driving over 150+ million customer interactions every year, AVOXI's agile cloud platform enables customers to integrate with the technologies that matter most.

Get the global voice software that enterprises trust to keep their communications running. Go global, call local with AVOXI today. Learn more at

Media Contact:

Jennifer Hopkins, CMO

[email protected]