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AVOXI Expands Teams Direct Routing Solution with Global Hosted SBC Service

ATLANTA – May 27th, 2021 – AVOXI, a global Communications Platform as a Service (CPaaS), announced the launch of their hosted SBC solution for Microsoft Teams, a certified Direct Routing service that gives enterprise customers secure and reliable voice service in thousands of destinations around the globe without requiring additional infrastructure.  

Providing hard-to-find local numbers with redundant routing in 170+ countries, AVOXI Direct Routing enables enterprises to modernize their communications – expanding their customer reach and staying connected with remote teams.

With Microsoft Teams SIP connectivity released in March, AVOXI has been working swiftly to develop their own hosted SBC solution to simplify connectivity for their customers. Within a short 3-month period, AVOXI’s team has delivered.

AVOXI’s Certified Direct Routing taps into the company’s 20+ years of international experience and their established network of local carriers to ensure redundant and high-quality call routing. Backed by global in-country resources in Asia, Africa, and the Americas, AVOXI provides reliable routing without elaborate configuration or trunking requirements. With 24/7/365 support customers never have to worry about the quality of their service.  

This announcement complements AVOXI’s recent release of TrueLocal 2-Way Voice, providing customers local caller-id in 20 countries including China, Malaysia, Saudi Arabia and Russia. 

Learn more about AVOXI’s Direct Routing service here.



AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with their customers. With unmatched depth and breadth of global coverage and virtual number types, and a software platform that provides visibility and intelligence to manage voice service like never before, AVOXI’s 5000+ clients are able to more effectively use voice to serve customers across geographic markets as part of a modern contact center approach. AVOXI’s global team of cloud voice experts prides itself on ensuring clients receive the highest level of service possible – anywhere and anytime.


Visit www.avoxi.com for more information.

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Katharine Kellar, Director of Marketing Communications
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