AVOXI Introduces Suite of APIs for Building Custom Global Communications
ATLANTA - August 25th, 2021 - AVOXI, a global Communications Platform as a Service (CPaaS), announced the launch of their new set of APIs, providing enterprise customers programmable voice solutions for accessing their robust global inventory of numbers in 170+ countries.
Providing customers with a new path to tap into their award-winning global voice and messaging service, AVOXI’s Communications APIs are helping enterprises improve operational efficiency and seamlessly manage demand. Tailored to each business’ unique needs, AVOXI’s APIs deliver years of expertise as a licensed provider to help enterprises simplify regulatory compliance when establishing their own custom communications.
“By embedding AVOXI’s software-driven communications into their own customer-facing applications, businesses are able to immediately tap into our massive global inventory, instant number configuration, and new service implementation within their own software,” said CEO David Wise. “Our new public APIs provide a programmable approach for businesses looking to benefit from AVOXI’s mission critical global voice and messaging platform.”
AVOXI Communication APIs
AVOXI’s flexible APIs enable businesses to integrate custom communications solutions into their portfolio to better scale their own software reach. Current voice APIs provided by AVOXI include inventory look up, service provisioning, configuration of numbers, and call detail and costing. Roadmap items currently in progress include exposing existing internal APIs for User Management, Call Control, Messaging/SMS, and Speech.
“AVOXI’s platform is built on APIs. We are excited to expose this functionality externally to create a programmable suite of voice services for our clients. AVOXI’s APIs are empowering our customers to better connect with their customers around the world while also capturing a larger share of wallet for their business,” said COO Barbara Dondiego. “We’re excited to see this feature help our customers grow faster and drive more revenue.”
AVOXI's APIs are available now to customers worldwide. AVOXI has worked with existing platform users to implement the API suite and associated documentation. The APIs are built using industry-standard parameters to enable clients to more quickly integrate them into their platforms with minimal new code or development time. AVOXI expects its API suite will seamlessly integrate alongside other CPaaS providers to improve call routing, enhance communication workflow and increase global service reach for customers.
AVOXI, a global communications platform, provides voice, messaging, and contact center solutions - all within one platform. Giving international businesses the local presence they need to easily scale with their customers, AVOXI offers feature-rich voice technology with unparalleled coverage, quality and reliability.
Powering 7,000 customers across 170+ countries and driving over 50+ million interactions every year, AVOXI’s agile cloud platform enables customers to integrate with the technologies that matter most.
Get the global voice software that enterprises trust to keep their communications running. Go global, call local with AVOXI today. Learn more at www.avoxi.com.
Jennifer Hopkins, CMO