AVOXI Named Cloud Communication Software Platform of the Year

RemoteTech Breakthrough Recognizes AVOXI’s Intelligent Approach to Managing Global Enterprise Voice

ATLANTA, June 22, 2026 — AVOXI, a global leader in cloud voice software for contact centers, announced today that its Cloud Voice Platform has been named "Cloud Communication Platform of the Year" in the 7th annual RemoteTech Breakthrough Awards program.

The award recognizes AVOXI's software-led approach to solving one of the most persistent challenges facing global enterprises: managing voice across multiple countries, carriers, platforms, and providers. While many organizations still rely on fragmented telecom environments that create operational complexity, inconsistent quality, and limited visibility, AVOXI enables enterprises to manage global voice through a single cloud platform designed for control, automation, and performance.

Built for large-scale contact center and enterprise communications environments, the AVOXI Cloud Voice Platform helps organizations provision, manage, monitor, route, and optimize voice globally. With coverage in more than 160 countries, 40+ integrations across contact center, communications, AI and business applications, and intelligent monitoring, the platform helps enterprises simplify operations while improving customer experience.

AVOXI approaches voice as a software challenge rather than an infrastructure challenge. Organizations use the platform to consolidate providers, modernize cloud voice environments, support contact center operations, and strengthen international customer engagement from a single system of record.

“Global voice has become increasingly difficult for enterprises to manage as organizations expand across countries, carriers, platforms, and customer touchpoints,” said Barbara Dondiego, CEO of AVOXI. “Many companies are still operating in fragmented environments that limit visibility and create unnecessary complexity. Our Cloud Voice Platform gives enterprises a single place to manage global voice operations with greater control, flexibility, and insight. We're honored that RemoteTech Breakthrough has recognized our approach and the value it delivers to customers around the world.”

The platform continues to evolve with capabilities designed to address emerging enterprise voice challenges. One recent example is Trusted Outbound Voice, introduced in March 2026. The solution helps enterprises improve answer rates and reduce spam labeling through four integrated capabilities: TrueLocal numbers, Intelligent Caller ID, Reputation Management, and Branded Caller ID. Together, these capabilities help organizations build trust in outbound communications and improve customer engagement at global scale.

The mission of the annual RemoteTech Breakthrough Awards program is to recognize the innovators transforming the global remote work landscape through technology. The program conducts a comprehensive analysis of the companies, technologies, and solutions redefining how businesses collaborate, engage distributed teams, and drive productivity from anywhere.

“Global voice is the part of the remote work stack that can get mistakenly treated as an afterthought rather than a strategic problem to solve,” said Bryan Vaughn, Managing Director of RemoteTech Breakthrough Awards. “AVOXI is one of the few platforms that has genuinely treated enterprise voice as software, and the result is a level of orchestration, visibility and caller-side trust that distributed organizations have been asking for. We are proud to recognize AVOXI as our 2026 Cloud Communication Platform of the Year winner.”