Virtual Auto Attendant

Customize your virtual auto attendant menu to guide your callers and ensure they're directed to the right department or representative every time.

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Expect the Best VoIP Auto Attendant Software

VoIP auto attendant, or virtual phone attendant, interacts with callers by prompting options to guide callers to the correct information or agent. Virtual auto attendant systems give callers the ability to self-service, which gives businesses improved customer satisfaction while reducing costs. With AVOXI, you can create as many auto attendant menus and branches as your call flow requires. You can set up call routing to other numbers, call groups, call queues, user extensions, voicemail, or your own customer service broadcasts.

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Improve Customer Experiences

Give your callers the best customer service by reducing the number of call transfers, improving self-service, and prioritizing your company's high value customers with VoIP auto attendant for business.

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Unlimited Cloud IVR Options

Customize limitless VoIP auto attendant menus, options, and scripts to deliver the best customer experience by effectively guiding your callers to the solutions they're looking for.

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Affordable Plans with Advanced Features

Our VoIP auto attendant software starts at only $25 per month per user! Plus, you'll get call quality management features like call routing, call queuing, and more to improve your business communications.

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VoIP Auto Attendant Features

  • Personalized greetings - Setup your virtual auto attendant with custom greetings that suits your business to directs callers based on their needs.
  • Custom routing - Customize your routing with timed-based, skills-based, and other routing options to best serve your callers.
  • Analytics and dashboards- Custom dispositions and advanced analytics make it easy to measure the impact of your VoIP auto attendant on your call metrics.
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"The interface is easy to use and very user friendly, our teams required very little training to get started right away."

Marco

Finance & International Network Manager

island-outpost

“We like that everything is there in one simple interface - softphone, reporting, analytics. It has really been a help to our team.”

Suzanne

Group Reservations Manager

vee-technologies

"As COVID hit, AVOXI helped us move our contact center agents to a WFH mode very quickly and with no impact on call quality. Thank you AVOXI and team."

Abdul Hameed

Asst. Manager – IT Support

Integrated With the Technologies Your Business Relies On

bitrix24

Bitrix

hubspot

Hubspot

pipedrive

Pipedrive

diduenjoy

Diduenjoy

intercom

Intercom

salesforce

Salesforce

freshdesk

Freshdesk

microsoft-dynamics

Microsoft Dynamics

shopify-512

Shopify

freshsales

Freshsales

odoo

Odoo

sugarcrm

SugarCRM

help Scout

Help Scout

outreach

Outreach

zendesk-sell

Zendesk

Frequently Asked Questions

How long does it take to activate my VoIP auto attendant system?

When you buy a virtual number in the cart, you will receive an email with your account's login credentials. From there, you can start customizing your virtual auto attendant's call routing rules and menu options instantly.

What else can AVOXI do for my business?

In addition to providing the top virtual auto attendant for business, popular services from AVOXI include virtual phone lines from 160+ countries.

Get the Most Out of Your Virtual Auto Attendant Software

The AVOXI Genius platform comes with much more than virtual auto attendant.

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Integrate Your Tools

AVOXI integrates with 50+ business tools so you can see everything happening with your customers all in one place.

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Global Voice Platform

Instantly activate virtual phone numbers in 170+ countries at the most competitive rates worldwide.

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Virtual Call Center

Improve customer service and agent productivity with AVOXI's intuitive, easy-to-use virtual call center software.

Interested in Trying VoIP Auto Attendant Software for Free?

Schedule a demo to see what features like virtual auto attendant can do for you and try AVOXI Genius for free!