Virtual Auto Attendant
Customize your virtual auto attendant menu to guide your callers and ensure they're directed to the right department or representative every time.
Cloud Contact Center Call Center Features Virtual Auto Attendant
Expect the Best VoIP Auto Attendant Software
VoIP auto attendant, or virtual phone attendant, interacts with callers by prompting options to guide callers to the correct information or agent. Virtual auto attendant systems give callers the ability to self-service, which gives businesses improved customer satisfaction while reducing costs. With AVOXI, you can create as many auto attendant menus and branches as your call flow requires. You can set up call routing to other numbers, call groups, call queues, user extensions, voicemail, or your own customer service broadcasts.
Improve Customer Experiences
Give your callers the best customer service by reducing the number of call transfers, improving self-service, and prioritizing your company's high value customers with VoIP auto attendant for business.
Unlimited Cloud IVR Options
Customize limitless VoIP auto attendant menus, options, and scripts to deliver the best customer experience by effectively guiding your callers to the solutions they're looking for.
Affordable Plans with Advanced Features
Our VoIP auto attendant software starts at only $25 per month per user! Plus, you'll get call quality management features like call routing, call queuing, and more to improve your business communications.
VoIP Auto Attendant Features
- Personalized greetings - Setup your virtual auto attendant with custom greetings that suits your business to directs callers based on their needs.
- Custom routing - Customize your routing with timed-based, skills-based, and other routing options to best serve your callers.
- Analytics and dashboards- Custom dispositions and advanced analytics make it easy to measure the impact of your VoIP auto attendant on your call metrics.
"The interface is easy to use and very user friendly, our teams required very little training to get started right away."
Marco
Finance & International Network Manager
“We like that everything is there in one simple interface - softphone, reporting, analytics. It has really been a help to our team.”
Suzanne
Group Reservations Manager
"As COVID hit, AVOXI helped us move our contact center agents to a WFH mode very quickly and with no impact on call quality. Thank you AVOXI and team."
Abdul Hameed
Asst. Manager – IT Support
Frequently Asked Questions
When you buy a virtual number in the cart, you will receive an email with your account's login credentials. From there, you can start customizing your virtual auto attendant's call routing rules and menu options instantly.
In addition to providing the top virtual auto attendant for business, popular services from AVOXI include virtual phone lines from 160+ countries.
Get the Most Out of Your Virtual Auto Attendant Software
The AVOXI Genius platform comes with much more than virtual auto attendant.
Interested in Trying VoIP Auto Attendant Software for Free?
Schedule a demo to see what features like virtual auto attendant can do for you and try AVOXI Genius for free!
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