Get Global-Ready AI with AVOXI

Why Leading Contact Centers Choose AVOXI

AVOXI’s AI-ready voice platform enables companies to achieve better outcomes with their AI CX apps.

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Human-Like Conversations

Low latency. High clarity. Our global voice distribution ensures your virtual agents sound human—and understand like one, too.

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Global Customer Reach

Reach customers everywhere, without infrastructure headaches.

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Flexible AI Integrations

Deploy AI faster. Our API-first platform simplifies adding intelligent apps to your voice stack—without heavy dev lift.

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Round Trip Bot-to-Human Routing

Get real-time routing to move customers between bots and humans, driven by your data and logic.

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AVOXI Premium
Voice Platform

See how easy global voice solutions can be with our
modern cloud voice platform.

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How AVOXI Powers AI Voice Success

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Human-Like Conversations

Ensures your AI voice interactions feel as natural and effective as speaking with a real person. 

  • Crystal clear, low latency audio

  • Nine globally distributed cloud POPs

  • Auto-routing to deliver media on the most efficient path

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Global Customer Reach

Enable AI voice applications to work across borders, carriers, and devices—without adding infrastructure.

  • Unified cloud layer abstracts 100+ networks worldwide

  • Voice streaming algorithms to normalize traffic delivery

  • Launch pilots and expand globally when ready

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Flexible AI Integrations

Open architecture makes it easy to plug in AI tools, streamline workflows, and future-proof.

  • Flexible APIs support diverse use cases

  • Bring your own AI or leverage AVOXI partner

  • Guided configuration for fast deployment

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Roundtrip Bot-to-Human Routing

Dynamic call flows that shift seamlessly between bots and live agents, based on rules, context, or behavior.

  • Intelligent routing through rule- and behavior-based transitions

  • SIP REFER to transition calls on/off contact center systems, bots, and other platforms for lower cost

  • CRM integration for support smarter, responsive journeys

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Mission-Critical Assurance

AI voice requires enterprise-grade reliability. Built-in testing, continuous monitoring, and expert support ensure your voice channel stays up, clear, and optimized at all times.

  • Global number testing and call quality monitoring

  • Automated diagnostics and support case creation

  • Performance benchmarks for delivery, clarity, and stability

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Benchmark Your AI Voice Infrastructure

Power the Next Generation of Voice

AI is reshaping customer experience—and your voice strategy needs to be ready. But to make it work at scale, you need more than just AI tools. You need a platform purpose-built for performance, quality, and reach.

Confidently scale your AI voice strategy, reach more customers, and deliver experiences that feel truly human – with AVOXI.

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