Get Global-Ready AI with AVOXI
Get Global-Ready AI with AVOXI
AI is transforming voice into the smartest channel in the contact center. As enterprises embrace virtual agents, conversational IVRs, agent assist tools, and intelligent call analytics, one truth stands out:
Your voice must work with your AI stack.
AVOXI’s AI-ready voice platform enables companies to achieve better outcomes with their AI CX apps.
Why Leading Contact Centers Choose AVOXI
Human-Like Conversations
Low latency. High clarity.
Our global voice distribution ensures your virtual agents sound human—and understand like one, too.
Global
Customer Reach
Reach customers everywhere, without infrastructure headaches.
Flexible AI Integrations
Deploy AI faster. Our API-first platform simplifies adding intelligent apps to your voice stack—without heavy dev lift.
Roundtrip Bot-to-Human Routing
Get real-time routing to move customers between bots and humans, driven by your data and logic.
Mission-Critical Assurance
Ensure your AI voice experiences run smoothly—so you can trust what you deploy.
Why Leading Contact Centers Choose AVOXI
Human-Like Conversations
Low latency. High clarity.
Our global voice distribution ensures your virtual agents sound human—and understand like one, too.
Global Customer Reach
Reach customers everywhere, without infrastructure headaches.
Flexible AI Integrations
Deploy AI faster. Our API-first platform simplifies adding intelligent apps to your voice stack—without heavy dev lift.
Roundtrip Bot-to-Human Routing
Get real-time routing to move customers between bots and humans, driven by your data and logic.
Mission-Critical Assurance
Ensure your AI voice experiences run smoothly—so you can trust what you deploy.
GO DEEPER
How AVOXI Powers AI Voice Success
Human-Like Conversations
Ensure your AI voice interactions feel as natural and effective as speaking with a real person. Empower virtual agents to respond quickly, confidently, and clearly—no matter the complexity of the conversation.
- Crystal clear, low latency audio
- Nine globally distributed cloud POPs
- Auto-routing to deliver media on the most efficient path
Global Customer Reach
Make your AI voice applications work seamlessly across borders, carriers, and devices—without adding infrastructure. Access a single platform to help you scale instantly and reliably around the world.
- Unified cloud voice layer abstracts 100+ networks worldwide
- Advanced voice streaming algorithms to normalize traffic delivery
- Launch pilots and expand globally when ready
Flexible AI Integrations
Open architecture makes it easy to plug in AI tools, streamline workflows, and future-proof your contact center with advanced functionality like sentiment analysis and real-time transcription.
- Open APIs and flexible integrations support diverse use cases
- Test AI providers to determine best fit – bring your own or leverage AVOXI partner
- Guided configuration for fast deployment that’s less error prone
Roundtrip Bot-to-Human Routing
Create dynamic call flows that shift seamlessly between bots and live agents, based on rules, context, or behavior.
- Intelligent routing through rule- and behavior-based transitions
- SIP REFER to transition calls on/off contact center systems, bots, and other platforms for lower cost
- CRM integrations for support smarter, more responsive journeys
Mission-Critical Assurance
AI voice requires enterprise-grade reliability. Built-in testing, continuous monitoring, and expert support ensure your voice channel stays up, clear, and optimized at all times.
- Proactive global number testing and call quality monitoring
- Automated diagnostics and support case creation
- Performance benchmarks for delivery, clarity, and stability
GO DEEPER
How AVOXI Powers AI Voice Success
Human-Like Conversations
Ensure your AI voice interactions feel as natural and effective as speaking with a real person. Empower virtual agents to respond quickly, confidently, and clearly—no matter the complexity of the conversation.
- Crystal clear, low latency audio
- Nine globally distributed cloud POPs
- Auto-routing to deliver media on the most efficient path
Global Customer Reach
Make your AI voice applications work seamlessly across borders, carriers, and devices—without adding infrastructure. Access a single platform to help you scale instantly and reliably around the world.
- Unified cloud voice layer abstracts 100+ networks worldwide
- Advanced voice streaming algorithms to normalize traffic delivery
- Launch pilots and expand globally when ready
Flexible AI Integrations
Open architecture makes it easy to plug in AI tools, streamline workflows, and future-proof your contact center with advanced functionality like sentiment analysis and real-time transcription.
- Open APIs and flexible integrations support diverse use cases
- Test AI providers to determine best fit – bring your own or leverage AVOXI partner
- Guided configuration for fast deployment that’s less error prone
Roundtrip Bot-to-Human Routing
Create dynamic call flows that shift seamlessly between bots and live agents, based on rules, context, or behavior—ensuring smooth handoffs and better outcomes.
- Intelligent routing through rule- and behavior-based transitions
- Real-time data triggers and CRM integration for support smarter, more responsive journeys
- SIP Refer to transition calls on/off CCaaS systems for lower cost
Mission-Critical Assurance
AI voice requires enterprise-grade reliability. Built-in testing, continuous monitoring, and expert support ensure your voice channel stays up, clear, and optimized at all times.
- Proactive global number testing and call quality monitoring
- Automated diagnostics and support case creation
- Performance benchmarks for delivery, clarity, and stability
Power the Next Generation of Voice
AI is reshaping customer experience—and your voice strategy needs to be ready. But to make it work at scale, you need more than just AI tools. You need a platform purpose-built for performance, quality, and reach.
Confidently scale your AI voice strategy, reach more customers, and deliver experiences that feel truly human – with AVOXI.