+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide

Best Virtual Attendant Software

best auto attendant phone systems

If you’re looking for the best auto attendant phone systems, look no further. Having a great virtual attendant is very important to a business, as it helps serve your customers effectively and show professionalism when they call your number. You want the best virtual phone attendant for your business, and we want that for you too-- that’s why we’ve created a list of top auto attendant software providers.

Sure, we are confident that AVOXI has the best virtual receptionist system at the most competitive rates. But, we know there are a variety of solid options and we want you to have a well-rounded understanding of other top providers when choosing your virtual receptionist software.

This article will cover the following information and providers:

best virtual receptionist software8x8 is a company that offers business phone systems, contact center services, and hardware for small to enterprise businesses. It has four different plan options catering to both small businesses and enterprises looking for PBX capabilities, including auto attendant software. Plans features vary from simple to highly advanced, making 8x8 a well-rounded option.

8x8 Small Business Virtual Attendant Pricing and Features

call recording for small business

Small Business Plan Pricing

X Series X2

  • 1-99 Users: $28/month/user
  • 100+ Users: $24/month/user

X Series X3

  • 1-99 Users: $38/month/user
  • 100+ Users: $34/month/user

X Series X5

  • 1-99 Users: $60/month/user
  • 100+ Users: $54/month/user

X Series X6

  • 1-99 Users: $155/month/user
  • 100+ Users: $110/month/user

Small Business Plan Features

X Series X2

  • Unlimited Calling within 14 countries
  • Phone number and extension dialing
  • Voicemail, Auto Attendant, Click-to-dial, Hold Music
  • Call Recording
  • Media Storage 1 GB
  • Call Queues
  • Mobile and Desktop Apps
  • Business SMS and Texting
  • Team Messaging
  • Unlimited Internet Faxing
  • Audio and Video Conferencing
  • CRM Integration
  • 8x8 Analytics Essentials

X Series X3

  • Unlimited Calling within 32 Countries
  • 5 GB Media Storage
  • All X2 Features

X Series X5

  • Unlimited Calling within 47 Countries
  • 10 GB Media Storage
  • Barge-Monitor-Whisper
  • Queued and web callback
  • IVR
  • Contact Center, Service Quality and Supervisor Analytics
  • Outbound predictive dialer - 2,000 minutes
  • All X4 Features

X Series X6

  • 4,000 Minutes within 47 Countries
  • Customer Experience Analytics
  • 8x8 Expert Connect
  • Post Call Survey
  • All X6 Features
  • 4,000 Minutes within 47 Countries
  • Customer Experience Analytics
  • 8x8 Expert Connect
  • Post Call Survey
  • All X6 Features

8x8 Enterprise Virtual Attendant Pricing and Features

enterprise call recording call center

Enterprise Pricing

X Series X2

  • 1-99 users: $28/month/user
  • 100-999 users: $24/month/user
  • 1000+ users: $22/month/user

X Series X4

  • 1-99 users: $48/month/user
  • 100-999 users: $44/month/user
  • 1000+ users: $42/month/user

X Series X6

  • 1-99 users: $115/month/user
  • 100-999 users: $110/month/user
  • 1000+ users: $170/month/user

X Series X8

  • 1-99 users: $175/month/user
  • 100-999 users: $170/month/user
  • 1000+ users: $165/month/user

Enterprise Plan Features:

X Series X2

  • Unlimited Calling within 14 Countries
  • Auto attendant
  • Phone number and extension
  • HD voice, secure voice
  • Mobile and desktop apps
  • Team Messaging, Voicemail
  • Cross-platform team messaging
  • Call Recording
  • Unlimited internet fax
  • Business SMS
  • Voice and audio conferencing
  • CRM Integration
  • Virtual Office Analytics - Supervisor and Service Quality

X Series X4

  • Unlimited Calling within 47 countries
  • X2, plus:
  • Barge, Monitor, Whisper
  • Virtual Office Analytics -- Supervisor and Service Quality
  • Switchboard Pro

X Series X6:

  • 4,000 Minutes within 47 countries
  • X4, plus:
  • IVR
  • Skills-based Inbound Voice
  • Graphical Call Flows, Post Call Survey
  • Native CRM, Knowledgebase
  • Queued and Web Callback
  • Expert Connect

X Series X8:

  • X6, plus:
  • Inbound Chat, Email, Social Channels
  • Co-browse
  • Outbound Predictive AI Dialer
  • Quality Management and Speech Analytics

eVoice

top auto attendant softwareeVoice markets themselves as “a small business phone solution that leaves a big impression”, putting an emphasis on their auto attendant feature that allows small businesses to look professional and established. Outside of their auto attendant feature, they also offer toll free and local numbers, call routing, voicemail, and conferencing. No hardware is necessary, and a 30 day trial is available for their services.

eVoice Auto Attendant Pricing and Features

Standard Features on All Plans:

  • Call Forwarding
  • Custom Greetings
  • Virtual Answering Service
  • Call Screening
  • Advanced Call Routing
  • Web Portal & Mobile App
  • Voicemail
  • Call Queuing

$29.99/Month Plan

  • 5 users 
  • 1000 minutes per month
  • 15 toll-free or local numbers
  • Unlimited extensions
  • Inbound online faxing

$49.99/Month Plan

  • 10 users 
  • 2000 minutes per month
  • 30 toll-free or local numbers
  • Unlimited extensions
  • Inbound online faxing

$79.99/Month Plan

  • 15 users 
  • 4000 minutes per month
  • 45 toll-free or local numbers
  • unlimited extensions
  • inbound online faxing

RingCentral

best virtual attendant providersRingCentral is a cloud-based communications provider based in Belmont, California. Their main product, RingCentral Office, is a cloud-based PBX system that includes auto attendant  and other feature for three of their four plans: Standard, Premium, and Ultimate. Essentials, their simplest and cheapest plan, does not include the auto attendant feature. Plan pricing is blocked into four categories based on number of users: one user, 2-99 users, 100-999, and over 1000 users.

RingCentral Auto Attendant Pricing and Features

Essentials 

$29.99/monthly per user (1 user)

$19.99/monthly per user (for 2-99 users)

  • Up to 10 users
  • Toll free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard 

$34.99/monthly per user (1 user)

$24.99/monthly per user (for 2-99 users)

$22.99/monthly per user (100-999 users)

$19.99/monthly per user (1000+ users)

  • Unlimited users
  • Toll free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium

$44.99/month/user (1 user)

$34.99/monthly per user (for 2-99 users)

$32.99/month/user (100-999 users)

$29.99/month/user (1000+ users)

  • Unlimited users
  • Toll free of local number
  • 2,500 toll free minutes/month
  • 100 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

Ultimate

$59.99/month/user(1 user)

$49.99/monthly per user (2-99 users)

$42.99/month/user (100-999 users)

$39.99/month/user (1000+ users)

Features Include:

  • Unlimited users
  • Toll free or local number
  • 10,000 toll-free minutes/month
  • 200 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

Which Auto Attendant Phone System is Right For You?

As you weigh your options for an auto attendant provider, we hope this list proved useful to you. If you didn’t find what you were looking for, send us feedback and let us know how we can improve the information! And be sure to check back with us regularly as we add new providers to this post and create new articles about virtual attendant software and other features we offer.

Interested in AVOXI's Virtual Phone Attendant?

If you're interested in implementing a virtual attendant for your business, take a moment to check out ours! Our cloud contact center software allows you to have all the auto attendant and routing features you need and more starting at $4.99 per user. Click the buttons below to learn more!