The Big 6 Benefits of SIP Trunking What are the benefits of SIP trunking that make it the most attractive route to unified communications? We’re breaking down 6 big advantages of SIP trunking, including amazing data around productivity, cost reduction, and ROI! The Advantages of a Modern SIP Trunk Strategy The way the world does…

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The Beginner’s Guide to SBC Solutions In a time when virtual communications are the new normal, businesses have new, complex problems to solve. Companies modernizing to the cloud rely on session border controllers to connect their media technologies. SBCs secure your company communications while harmonizing your voice, media, and phone system services.  Virtual communications are…

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KPIs or Key Performance Indicators are values that can help airlines, hotels, and resorts measure their progress and stay on track with their revenue. KPIs help provide a clearer picture of a company’s performance and health—companies in the travel and hospitality industries that don’t closely follow their KPIs will be less likely to operate at optimal efficiency and maximize profit.

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UCaaS vs. CCaaS vs. CPaaS: What’s the Difference UCaaS, CCaaS, & CPaaS in 2021 UCaaS, CCaaS, and CPaas are all technologies that have emerged in the last 20 years as customers demand faster and more convenient ways of reaching organizations. Companies (call centers, sales, and service teams especially) need the ability to quickly reorganize and…

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Porting Business Phone Numbers (2021 Guide) Is my number portable? How long does number porting take?  Does business number porting cost money? Find everything you need to make it quick, simple, and free to transfer your business phone numbers.  How to Port Business Phone Numbers the Right Way A business phone number is a fundamental…

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What is a Session Border Controller (SBC)? We don’t need to tell you that the COVID-19 pandemic changed the way businesses do business forever- you already know that. Unified communications was a leading reason organizations were able to thrive while working from home.  Practically overnight, team members needed the ability to collaborate, message, video conference…

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Interstate Call Recording Laws & Compliance (2021) Call recording laws can be complex, but compliance doesn’t have to be. Learn what you need to know about call recording compliance, including differences in call recording laws by state and country, and keep your business or call center compliant. Staying Compliant with Call Recording Laws in the…

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416 Area Code Numbers You ask and we answer the most common questions about 416 area code numbers! What is a 416 area code number, why are they so rare, and how can you get your own 416 phone number for business or personal use?  Toronto’s 416 Area Code in 2021 Area code 416 is…

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Call Recording Laws & Compliance Guide Call recording laws can be complex, but compliance doesn’t have to be. Learn what you need to know about call recording compliance, including differences in call recording laws by state and country, and keep your business or call center compliant. International Call Recording Laws & Compliance in 2021 It’s…

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212 Area Code Number Questions & Answers AVOXI answers your 212 area code questions! What is a 212 number, why are they so rare, and how can you buy or sell 212 numbers for business or personal use? We cover all of that and more in this 212 area code FAQ. Catching Up on 212…

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