Problems with IVR Auto Attendant

Troubleshooting Common Issues with IVR Auto Attendant Functionality The IVR auto attendant VoIP feature is becoming increasingly popular for businesses looking to increase both internal and external efficiency.  This feature allows a business to pre-record prompts and greetings that provide customers with easy access the information they need or the person they need to speak…

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How to Create an Effective IVR on Your VoIP System

Creating an Effective IVR Auto Attendant for Your Business Your IVR Auto Attendant is an extremely important part of your business.  In many instances, this system is the first impression that you give a customer. Because of that, it’s essential that you know how to create an effective IVR on your VoIP system. As you prepare to…

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