Call Center Softphone – Best Softphone for Call Centers (Contact Center Integrated Softphone)

Call Center Softphone

Launching your contact center's softphone technology has never been so easy and affordable. Enable agents for inbound and outbound calling and manage your users from an easy-to-use web-based platform. Call center softphone is included with every agent license. 

AVOXI Webphone

Try the Top Softphone for Call Centers Risk-Free

A softphone is a software program used to make phone calls over the internet through devices with a mic and speaker, including computers, tablets, and mobile devices. Softphones for call centers allow agents to use the internet to make telephone calls without a physical telephone. AVOXI's call center softphones allow your team to handle calls from their computers or make outbound calls with custom caller ID anywhere worldwide. Users can also use their call center softphone to manage their contacts, view call history, and more.

softphones-for-call-centers
Global Call Handling

Enable agents for inbound & outbound calling wherever business is done. Set local caller ID for outbound calls in 80+ countries.


Click-to-Call Browser Extension

Click a phone number in your browser, spreadsheet, or CRM to automatically dial from your lightweight softphone.


CRM Integration

Set your agents up for success with CRM integration for customer screen pops and automatic call logging. 


Secure WebRTC Softphone 

Your data is one of your businesses most valuable assets. We ensure all data is protected and complies with industry standards. 

What Customers Say

Don't just take our word for it. See why thousands of contact centers trust on AVOXI as their global communications platform.

As someone working for a Contact Center as a Service (CCaaS) company, Avoxi has been a good partner on every stage of the project, since the initial onboarding to their support and Account Managers team. Highly recommended if you need voice solutions worldwide.

Oscar Orozco
Carrier Operations Engineer

AVOXI has helped us to grow our business across the globe. As we expand into new countries, we just get a new number from AVOXI. They make it simple and cost effective. Service is amazing. We highly recommend using them.

Brad Taylor
Executive / Owner

Great DID services. Very broad coverage with instant activation for most countries we need. Sound quality is high grade and prices are fair to use.

Ami Shalmon
CEO

AVOXI has a comprehensive system that allows for all your call center needs. Easy to work with, support is great. Great rapport with the product managers and support team to fix opportunities and create new innovations.

Vito Vicario
Software Implementation Administrator

Integrate with the Technologies Your Contact Center Relies On

Streamline your workflow and stay connected with AVOXI's integrations.
Seamlessly connect popular business tools in just a few clicks!

AVOXI-CC-Integrations

Integrate with the Technologies Your Contact Center Relies On

Streamline your workflow and stay connected with AVOXI's integrations.
Seamlessly connect popular business tools in just a few clicks!

Award-Winning Communications Platform

With notable recognition for our 20 years of global voice and messaging experience to our emerging solutions that are gaining adoption, AVOXI’s all-in-one platform delivers everything you need to successfully run and manage your global cloud communications.

Call Center Softphone FAQs