Call Center Softphone – Best Softphone for Call Centers (Contact Center Integrated Softphone)
Call Center Softphone
Launching your contact center's softphone technology has never been so easy and affordable. Enable agents for inbound and outbound calling and manage your users from an easy-to-use web-based platform. Call center softphone is included with every agent license.
Try the Top Softphone for Call Centers Risk-Free
A softphone is a software program used to make phone calls over the internet through devices with a mic and speaker, including computers, tablets, and mobile devices. Softphones for call centers allow agents to use the internet to make telephone calls without a physical telephone. AVOXI's call center softphones allow your team to handle calls from their computers or make outbound calls with custom caller ID anywhere worldwide. Users can also use their call center softphone to manage their contacts, view call history, and more.
Global Call Handling
Enable agents for inbound & outbound calling wherever business is done. Set local caller ID for outbound calls in 80+ countries.
Click-to-Call Browser Extension
Click a phone number in your browser, spreadsheet, or CRM to automatically dial from your lightweight softphone.
CRM Integration
Set your agents up for success with CRM integration for customer screen pops and automatic call logging.
Secure WebRTC Softphone
Your data is one of your businesses most valuable assets. We ensure all data is protected and complies with industry standards.
Award-Winning Communications Platform
With notable recognition for our 20 years of global voice and messaging experience to our emerging solutions that are gaining adoption, AVOXI’s all-in-one platform delivers everything you need to successfully run and manage your global cloud communications.
