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Using Smart Queue

Get support for Smart Queue virtual contact center software.

Smart Queue Resources

Smart Queue contact center software is a powerful tool for both agents and supervisors. Explore our collection of videos, articles, and downloadable guides to learn how to use Smart Queue effectively in your contact center.

What Is Your Contact Center Role?

Get access to Smart Queue materials developed for both agents and supervisors. Click on the icon for the resource library that you wish to access to get started.

Call Center Agent Resources

Call Center Agent Resources

Get the information you needed to start using Smart Queue contact center software as an agent. Watch videos, read articles, and download how-to guides.

Getting Started with Smart Queue

Using Your Bria Softphone

Call Center Supervisor Resources

Call Center Supervisor Resources

Get the information you needed to start using Smart Queue contact center software as a call center supervisor. Watch how-to videos, download guides, and more.

Feature Guides

Creating Reports

AVOXI Speech Bubble

Open a Support Ticket Online

Log into the AVOXI Core Portal. Create support tickets, view open cases, and more.

Billing and Account Inquiries

Technical Support

support@avoxi.com