+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide

Questions About 855 Toll Free Numbers Answered

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Since we provide virtual numbers for businesses all over the world, we constantly hear questions about 855 numbers. Today, we’re going to go ahead and answer every question you might have about 855 toll free numbers. Common questions from consumers include:

  • Who can call 855 numbers toll free?
  • Is 855 toll free internationally?
  • Why does an 855 number keep calling me?

In addition, common questions from businesses include:

  • How much does it cost to get an 855 number for my company
  • Are 1855 numbers portable?
  • How do I check 855 number availability?
  • How do I set one up?

What is an 855 Number?

855 is one of the toll free prefixes used in the United States and Canada. Due to their country code, they are also known as 1855 numbers or 855 vanity numbers. Companies set up numbers like this so that their customers can call them without being charged for any talk time.

Common Questions from Businesses

Are 855 numbers portable and what does that cost?

Yes. The FCC requires all toll free numbers to be fully portable. The cost of porting depends on the carriers involved. Many carriers charge between $25 - $50 one-time porting fees when you switch to their service. However, there are plenty of carriers like AVOXI who will port your number for free.

Can I get a custom (vanity) 855 number?

Yes! If the number you are looking for isn’t displayed in our online shopping cart, let us know so we can secure the right 855 vanity number for you today.

What comes with an 855 phone number?

Each provider is different, but any service you use should provide certain business features with your number. With AVOXI, 855 toll free numbers include:

  • Unlimited teleconferencing rooms for as many as 500 participants.
  • Optional extended recording plans or 15 days of free call recording.
  • Global call forwarding with flexible rule settings including time-based routing.
  • No setup costs, porting fees, or minimum contracts.
  • Worldwide failover routing guaranteed by data centers on three continents.
  • 20+ other business features for no additional charge! Test your number 30 days risk-free.

How much do 855 toll free numbers cost?

855 number plans from AVOXI start as low as $4.49 per month. Incoming call charges range between $0.0095 - $0.037 per minute in bundled plans. Additional discounts are available for customers with high call volumes!

How to buy 855 numbers online or with a specialist

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Purchase Online

Set up your toll free numbers online. After your purchase, an AVOXI specialist will contact you and ensure your service is working according to your preferences.

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Call Toll Free from

 US/Canada: 1 800 394 1980
 United Kingdom: 0800 652 5029
 South Africa: 080 098 1340
 Worldwide: +1 (770) 937-9735

Common Questions from Consumers

Are 855 numbers toll free in Canada?

Yes, callers in Canada can dial 1855 numbers toll free. In addition, these numbers part of the North American Numbering Plan. That means that callers from the US, Canada, and most of the Caribbean can reach companies using an 855 number for free.

Are 1-855 numbers toll free internationally?

Only for countries that are part of the North American Numbering Plan. Most countries have their own toll free numbering system in place, and only include coverage within the region. However, 855 numbers can still be dialed internationally (more about that below).

855 numbers can be reached toll free from any country included in the North American Numbering Plan. This includes:

  • USA
  • Canada
  • Bermuda
  • Anguilla
  • Antigua
  • Bahamas
  • Barbados
  • British Virgin Islands
  • Cayman Islands
  • Dominica
  • Dominican Republic
  • Grenada
  • Jamaica
  • Montserrat
  • Sint Maarten
  • Kitts and Nevis
  • Lucia
  • Vincent and the Grenadines
  • Trinidad and Tobago
  • Turks & Caicos

How to call 855 numbers from abroad

To call a 1-855 number internationally you must:

  1. Dial your country’s exit code (see examples below).
  2. Dial the country code for the US and Canada (+1).
  3. Dial the full 855 number.

Examples:

  • Europe: (00) +1-855-xxx-xxxx
  • Singapore: (001 or 008) +1-855-xxx-xxxx
  • Hong Kong: (001) +1-855-xxx-xxxx
  • China: (00) +1-855-xxx-xxxx
  • India: (00) +1-855-xxx-xxxx
  • Japan: (010) +1-855-xxx-xxxx
  • New Zealand: (00) +1-855-xxx-xxxx

Why do I keep getting calls from an 855 number?

Scenario 1: Your phone rings once.

This is a common tactic used by scammers, although it usually applies to numbers with a local area code. Most of the time, they have bought an 855 number using stolen credit card information. The goal is to get as many people to call back as possible, and keep them on the line for as long as they can. The caller does not lose any money, but the stolen credit card is charged for all that talk time, which the scammers may receive a percentage of.

Scenario 2: Robots, sales call, or money collection.

If it’s a prerecorded message, or someone telling you that you owe money to the IRS, it’s most likely a scammer. Here’s what you can do:

  1. Do not answer unexpected calls from numbers you do not recognize.
  2. If you do answer, do not interact with any of the voice prompts. Even if you request to be added to a Do Not Call list, this probably won’t help.
  3. Report the caller to the Federal Trade Commission (FTC). You can be added to the National Do Not Call Registry by reporting it here.
  4. If the calls keep coming from the same number, you can ask your service provider to block the number. If the scammers are using toll free 855 numbers, this is probably the most effective step you can take.