AVOXI Proactive Service uses patented AI to detect and fix voice channel issues 97% of the time before clients notice. Achieve unmatched number availability and 50% faster issue resolution with this diagnostic SaaS solution.

AVOXI and Metrigy unveil new data, trends, and best practices in the 2025 State of International Voice for the Contact Center report.

AVOXI has been recognized with two Stevie Awards at the 2025 International Business Awards, including the prestigious Gold in the New Product of the Year – Communication Technology category for its AVOXI Cloud Service.

AVOXI’s Cloud Service recognized for innovation in voice orchestration, combining AI, analytics, and global coverage to simplify enterprise communications.

New Features Further Orchestrate and Increase Sophistication for how Enterprises Manage Global Voice

Expanded cloud voice support for Webex, Zoom, and Microsoft Teams helps enterprises simplify global communications.

AVOXI, a global leader in cloud voice software for contact centers, today became the world’s first platform to deliver two-way international calling with guaranteed local caller ID across more than 100 countries.

AVOXI, a global leader in cloud voice software for contact centers, announced today that it has been named an INTERNET TELEPHONY Hosted VoIP Excellence Award winner for 2024.

CFO Jeff Richek and VP of Product Jason Simpson Expand Operations and Product Innovation to Increase Customer Value

AVOXI Platform Integration Means Expanded Reach, Greater Intelligence and Increased Efficiency for Genesys Customers