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Browse our library of blogs, customer case studies and on-demand webinars thoughtfully curated to elevate your global communication strategy.
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Look Local, Sell Local: Increase Your Global Call Answer Rate
Gain greater visibility into the quality of every completed call with near real-time monitoring to ensure your business calls are running smoothly. On-Demand Webinar Look Local, Sell Local How to Increase Your Global Call Answer Rate Improving sales and revenue relies on customer engagement and experiences. But without an in-country presence, it might be difficult…
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eBooks
Coding Beyond Tradition: Reducing Entry Barriers, Cost & App Deployment Time
It’s a lot of responsibility to manage a software stack and stay ahead of strategy when you’re having to navigate an ever-changing workforce, adapt to new IT infrastructure and telecom compliance standards. Add in a limited pool of available tech talent plus an in-house team stretched thin from a growing backlog, how do you ensure…
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Blogs
Domestic Toll-Free Numbers vs International Toll-Free Numbers
Domestic Toll-Free Numbers vs International Toll-Free Numbers So, you need a way for your customers to call you- but you don’t want it to cost an arm and a leg. And you might be thinking, aren’t toll-free numbers old-fashioned in today’s digital world? The answer is, not at all!  In today’s high-paced consumer world, customers…
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Blogs
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Blogs
Domestic Toll-Free Numbers vs International Toll-Free Numbers
Domestic Toll-Free Numbers vs International Toll-Free Numbers So, you need a way for your customers to call you- but you don’t want it to cost an arm and a leg. And you might be thinking, aren’t toll-free numbers old-fashioned in today’s digital world? The answer is, not at all!  In today’s high-paced consumer world, customers…
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Using Cloud Communications to Tackle eCommerce Customer Pain Points
Using Cloud Communications to Tackle eCommerce Customer Pain Points The global eCommerce industry is expected to reach $5 trillion by the end of 2022. And while there’s more money than ever to be made from eCommerce sales, there are also more challenges for brands to remain competitive. Supply chain issues, inflation, rising competition- there are…
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SIP Trunking Benefits & Advantages
SIP Trunking Benefits & Advantages SIP trunking is changing the game for IT leaders- that’s why it’s no surprise to see that the market is expected to grow by 14% compound annual growth rate (CAGR) through 2030.  But what’s all the hype about anyway? Your teams are collaborating and making connections with customers using tools…
Customer stories
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Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform Cibersys has seen revenue growth through AVOXI’s Flex program. Discover their success in expanding their LATAM number inventory for their clients – all on one centralized platform.  Cibersys is a multinational ICT provider serving corporations with internet, security, and cloud solutions in Latin…
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Company Wellness Solutions Expands Reach, Brings Wellness Relief to More Clients with AVOXI
Company Wellness Solutions Expands Reach, Brings Wellness Relief to More Clients with AVOXI Company Wellness Solutions, a leading South Africa-based wellness and employee assistance program (EAP) provider, leans on AVOXI’s global communications platform to connect its international clientele’s staff with its network of medical professionals, legal advisors, and counselors from their call center. Establishing a…
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Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform
Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform Destinia, a Spanish online travel agency, depends on AVOXI’s global communications platform to connect its travelers with reservation agents throughout their various call centers. Since 2014, Destinia has relied on AVOXI’s robust international coverage and feature-rich technology to modernize its worldwide communications…
Webinars
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The Fraud-Proof Communications Toolkit
Your business’s reputation, data and ROI are all contingent on the preventative steps you take to educate your employees about cybersecurity risks. And that’s where we can help. The Fraud-Proof Communications Toolkit VIDEO 01 2022 Fraud & Security Trends Disrupting Global Communications VIDEO 02 Using Cybercriminals’ Favorite Hacking Tools to Protect Your Systems DOWNLOADABLE CHECKLIST…
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Sneak Peek: Call Insights Dashboards Demo
Gain greater visibility into the quality of every completed call with near real-time monitoring to ensure your business calls are running smoothly. Sneak Peek Demo Call Insights Dashboards Watch this 4-minute video for a brief look at how leading brands like yours are easily identifying and resolving call quality issues.  Want to see AVOXI in…
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Webinars
Look Local, Sell Local: Increase Your Global Call Answer Rate
Gain greater visibility into the quality of every completed call with near real-time monitoring to ensure your business calls are running smoothly. On-Demand Webinar Look Local, Sell Local How to Increase Your Global Call Answer Rate Improving sales and revenue relies on customer engagement and experiences. But without an in-country presence, it might be difficult…
eBooks
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eBooks
Coding Beyond Tradition: Reducing Entry Barriers, Cost & App Deployment Time
It’s a lot of responsibility to manage a software stack and stay ahead of strategy when you’re having to navigate an ever-changing workforce, adapt to new IT infrastructure and telecom compliance standards. Add in a limited pool of available tech talent plus an in-house team stretched thin from a growing backlog, how do you ensure…
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A New Era in Communications: Six Trends to Watch in 2022
The past two years have spurred rapid investment in improved phone systems and cloud communication technologies. 2022 is expected to be the year of accelerated scale and optimization of existing tools and processes to keep pace with the ever-growing needs of your customers and remote workforce.  Are you prepared?  In our latest eBook, we’re addressing…
Events
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ICMI CCExpo 2022
Leave no call to chance. Customer expectations are evolving. The rise of social media, proliferating contact channels and the heightened strategic role of customer services are changing the landscape for contact centers. But understanding performance doesn’t have to be complicated. Join us at ICMI Contact Center Expo 2022 and learn how we can help you…