How Much Do 833 Toll Free Numbers Cost?

By Katharine Kellar |

Toll Free Number Cost Analysis With the announcement from the FCC about the 833 prefix addition to U.S. toll free numbers, AVOXI received numerous inquiries from customers. We have been providing toll free numbers in the United States and worldwide for over 15 years. If there is something we love to talk about, it is…

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5-Point Checklist to Use to Design Your IVR

By Katharine Kellar |

IVR Checklist IVR/Auto Attendant systems let you automate processes to help serve customers. Getting the prospect or customer to the right department or agent efficiently saves time and money. Better still, IVR systems can help ensure a better customer experience when set up appropriately. This best practice checklist guides you through key aspects of your…

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To IVR or Not to IVR? That Is the Question.

By Katharine Kellar |

As the power of the Cloud expands, so does the technology available to companies across the world. Current cloud phone systems are busting with features that help your business run more efficiently and help you better manage your company. Interactive Voice Response (IVR) auto attendant is one feature that’s become especially useful for businesses. This…

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Call Continuity as Part of Your Business Disaster Recovery Plan

By Katharine Kellar |

Call Continuity for Business When disaster strikes, your business needs to be prepared. Whether you’re experiencing a minor power outage or your office is in the path of a major storm, it’s essential that your operations continue with minimal interruption. Regardless of your industry, your business can benefit from modern Cloud technology in situations like this. In…

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