Best Call Forwarding Software 2022 – Phone Call Forwarding System Includes Call Divert, Redirection, and Transfer

Call Forwarding Software

Create seamless call flows in the cloud with the top phone call forwarding system for businesses. Upgrade your caller experience from an award-winning call forwarding platform today. 

skills based routing

Trusted by Over 7,000 Global Companies

The Best Call Forwarding Software for Business

Call forwarding refers to a suite of features included in VoIP phone systems where incoming calls are automatically transferred to a specific user, queue, virtual attendant, or voicemail based on customizable distribution rules. Call forwarding software for business makes it easy to tailor your caller experience around the world.

AVOXI's award-winning call management platform includes advanced call divert options, inbound & outbound voice, and a complete suite of business phone features. Powered by a world-class VoIP network, AVOXI's call forwarding platform is easily set up and integrated with your existing technologies. Spend less on calls and get more in features with secure call divert software for business. 

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  • Local to Global Call Forwarding Service

    Anywhere your business grows, AVOXI keeps you ready to connect. Instantly assign local, national, or toll free call routing numbers across 170+ countries.

  • All the Business Features You Need

    The AVOXI platform's call forwarding system includes automatic call forwarding rules, skills-based routing, unlimited IVR menus, call tracking and many more business phone features.  

  • Disruptive Voice Pricing

    No setup fees, no minimum contracts, and no funny business. Just exceptional call divert technology at affordable pricing. 

  • Easy-to-Integrate Technology

    Whether you're upgrading your existing setup or starting from scratch, AVOXI makes it easy to start and scale. Launch in minutes, manage all your carriers in one place, and integrate your CRM and business tools to elevate your teams today.

Ready to try the top call forwarding system for free?
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The Call Redirection Software Preferred by Businesses Around the World

"Easy to use, great customer support, and reasonable pricing
that can be customized according to usage."

 

Patricia Neo | Hyatt Corp.

"In comparison to other similar services existing on the market
AVOXI definitely makes a difference on every level."

 

Capucine Golicheff | BNP Paribas

"AVOXI makes it easy to add/remove user licenses, easy to set up call routing,
virtual attendants and is very scalable without the need for large capital investments."

 

Andy Dao | Crown Worldwide

"AVOXI support and sales agents always take time and patiently walk us through our questions and issues. Unlike some providers who often just brushed off 'silly' questions and don't bother to address each question or query raised."

 

Wey Jing Ho | World Link Communications

Award-Winning Call Divert Software

With 20 years of international communications experience we know first-hand what it takes for companies small and large to deliver exceptional customer experiences.

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2021 Voice
Excellence Award
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Contact Center
Emerging Favorite

A Remote Call Forwarding System for Any Business Need

With multiple points of presence around the globe and an established network of local carriers to reach customers in more than 170 countries,
AVOXI delivers the most expansive and reliable voice solutions on the market.

Call Forwarding for SMB

Complete call management system for growing businesses. 


Call Forwarding for Contact Centers & Global Teams

Programatic call forwarding rules for automated work flows and integrated applications.


Direct Routing for Teams

Hosted SBC, white-glove onboarding, and dedicated voice solutions for Microsoft Teams.


Call Forwarding FAQs

Gets answers to the most-asked questions about call forwarding.

Remote Call Forwarding System for Any Business Need

With multiple points of presence around the globe and an established network of local carriers to reach customers in more than 170 countries,
AVOXI delivers the most expansive and reliable voice solutions on the market.

Call Forwarding for SMB

Complete call management system for growing businesses. 


Call Forwarding for Contact Centers & Global Teams

Programatic call forwarding rules for automated work flows and integrated applications.


Direct Routing for Teams

Hosted SBC, white-glove onboarding, and dedicated voice solutions for Microsoft Teams.


Call Forwarding FAQs

Gets answers to the most-asked questions about call forwarding.

Small Business

A Call Divert System Designed for Growing Businesses

  • Unlimited IVR / Virtual Attendant

    Stop paying add-on fees for new virtual attendants. Create unlimited IVR menus and let callers to divert themselves to the right contact. 

  • Customizable Call Forwarding Rules

    Set up automatic call forwarding with time, priority, and skills-based routing. Customize ring rules and answer calls from anywhere. 

  • Complete Call Management System for Small Business

    Access advanced call forwarding rules, historical reports, call tracking analytics, and more business features from an intuitive cloud interface. 

  • Redirect Calls from 170+ Countries

    Assign call diverting rules for local, national, and toll free numbers, available across 170+ countries. 

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Multi-Office & Enterprise

Secure, High-Quality Voice Forwarding Anywhere Business is Done

  • Remote Call Forwarding Across the World

    Upgrade your caller's experience with intelligent call distribution features like priority and skills-based forwarding rules.

  • Unified Global Phone System

    Unify your multi-office communication systems in the cloud. Manage global teams from anywhere with an internet connection.

  • Intuitive Interface for Bulk Number Management

    Easily manage bulk phone numbers and call flows from the cloud. Automate workflows with AVOXI's phone number API, VoIP integrations, and scheduled reports. 

  • Secure, World-Class VoIP Network

    With a 4.2 Global MOS score, AVOXI sets the standard for global call quality and security. Business calls routed over AVOXI's network include secure call encryption, real-time fraud-monitoring and proactive alerts triggers for abnormal traffic.

Divert Calls Anywhere with Remote Forwarding Numbers in 170+ Countries

Get the right type of virtual number for your company anywhere you need it.
Not all international telephone number options may be displayed below, please contact us for additional coverage requests.

Every Feature Your Business Needs for Flawless Call Management

The AVOXI platform is more than a phone call forwarding program, it's your complete business communications platform in the cloud. 

Skills-Based Call Forwarding

Divert incoming calls to another number or device with intelligent call routing.

IVR / Auto Attendant

Redirect inbound callers to the correct recipient through automated prompts and use of the dialpad.

Call Recording

Record calls to easily monitor call quality, customer interactions, and reference details about the conversation.

Voicemail Transcription

Voicemails for missed calls are sent directly to your email inbox and include a transcription of your messages.

Global SIP Trunking

Get amazing voice quality, secure call routing, and affordable SIP termination worldwide with SIP trunking from AVOXI.

MS Teams Direct Routing

Benefit from the most extensive and reliable voice service perfect fit into your Microsoft Teams environment.

Local Caller ID

Local VoIP termination globally means high-quality audio and outbound caller ID that works every time. 

Number Porting

Easily port your number to the AVOXI network for free, and even get paid to transfer your number.

Phone Call Redirection FAQs

Platform users can transfer inbound phone calls from toll free, national, and local numbers available in 170+ countries. Outbound calling is available in virtually every country. 

Telephone number forwarding can be set to: 

  • Specific users
  • Call groups or queues
  • External phone numbers
  • Virtual attendants
  • Voicemail
  • VoIP / SIP address

Calls can be transferred to multiple international locations at a time. 

Yes, phone number API allows AVOXI to integrate with virtually any CRM and business application in your tech stack. Prebuilt integrations are available for dozens of popular platforms, including: 

  • Salesforce CRM
  • Zendesk Support
  • Hubspot
  • Microsoft 365, Dynamics, and Teams
  • Zoho CRM

Yes! For guaranteed outbound caller ID, choose any number labeled "TrueLocal" in the shopping cart. TrueLocal numbers are 2-way SIP trunk numbers with local origination and termination, ensuring caller ID works as intended every time. 

Outbound caller ID may work even when using numbers not labeled TrueLocal. However, we can only guarantee proper CNAM when using TrueLocal numbers.

Yes, you can set up automatic call forwarding from virtually any phone system setup. 

For more information, see how to configure SIP trunks in AVOXI. Options for system-specific configuration instructions are included at the bottom, including: 

  • 3CX SIP Trunk Configuration
  • FreePBX SIP Trunk Configuration
  • Twilio SIP Trunk Configuration
  • Asterisk SIP Trunk Configuration
  • Five9 SIP Trunk Configuration
  • Talkdesk SIP Trunk Configuration
  • Genesys SIP Trunk Configuration

In addition to the best remote call forwarding software for business, popular services from AVOXI include enterprise SIP trunking and cloud contact center software.

Try the Top Call Forwarding System for Business Today

Look around the AVOXI platform and see what a modern call forwarding system can do.
Talk to us today to learn about your free trial offer!