AVOXI’s Click-to-Dial feature allows your team to increase call volume and benefit from 20+ contact center features within an intuitive platform designed for your communication needs.
Customers today expect a personalized experience when they interact with your team and they expect answers quickly. Oftentimes, this means that sales and support teams need to reference important details found within your company CRM or Help Desk. Using the AVOXI Click to Call extension, agents can easily make outbound calls directly from these platforms, allowing them to sound more knowledgeable and ultimately increase their call volume.
Customer Data at Your Fingertips
Using the Click to Call extension, agents can easily make outbound calls directly from your CRM, websites, and more.
Prospecting Made Simple
The AVOXI Click to Call extension converts any number on the web into a live link, saving agents time and effort of manually dialing phone numbers.
How To Install Click-to-Call
Setting up the AVOXI click-to-call feature is easy! Simply install the free extension from the Google Chrome Webstore and you're done. All phone numbers in your Google Chrome web browser will be highlighted as hyperlinks with a blue phone icon. Anytime your agents click these links, the AVOXI softphone will immediately launch in a new tab or pop-up.
"The interface is easy to use and very user friendly, our teams required very little training to get started right away."
Finance & International Network Manager
“We like that everything is there in one simple interface - softphone, reporting, analytics. It has really been a help to our team.”
Group Reservations Manager
"As COVID hit, AVOXI helped us move our contact center agents to a WFH mode very quickly and with no impact on call quality. Thank you AVOXI and team."
Asst. Manager – IT Support
Frequently Asked Questions
No. Once you click the number, you will be navigated to the AVOXI Genius dashboard where the number will be auto-filled in the softphone. You can then prompt it to dial.
No. This feature is included with every AVOXI license.
Get the Most Out of Click-to-Call
The AVOXI platform comes with much more than click-to-call.
Try Click-to-Dial and Much More Risk-Free
Schedule a demo to see what features like click-to-call can do for you and try AVOXI risk-free!