When to Consider a Softphone Over a Desk Phone
Is a Softphone Right for Your Business? Key Scenarios to Consider When it comes to business phones, there are really two options: softphones or desk phones. While both phones give you the basic functionality you need, the two vary when it comes to a number of other topics. In a lot of cases, our customers…
Read MoreWhy Are There Two Charges for Each of My Phone Calls?
Why Are There Two Charges for Each of My Phone Calls? So, you’ve gotten the bill for your new phone number. If this is your first time using this type of number, you may have some questions about the charges associated with your phone calls. One of the first things you’ll probably notice is that…
Read MoreWhat is a Universal International Freephone Number?
With so many types of numbers on the market, we’re often asked to differentiate between each one. We’re happy to oblige! Today we’ll talk about what a Universal International Freephone Number is and the advantages and disadvantages behind using one of these numbers. Virtual Numbers: Universal International Freephone Number A Universal International Freephone Number, or UIFN,…
Read MoreHow Does VoIP Work?
How Does VoIP Work? The popularity of VoIP has revolutionized the telephone industry. But even our most seasoned customers wonder, “how does it work?” It’s a valid question. Sending and receiving calls over the Internet is a new phenomenon, especially for a generation that has lived through the phone evolution we’ve experienced over the past 30…
Read MoreAdvantages of a Virtual Call Center
Virtual Call Center Advantages Virtual Call Centers provide the mobility and flexibility that traditional Call Centers can’t. Find out how a Virtual Call Center can increase your bottom line. What Are the Advantages of a Virtual Call Center? Virtual Call Centers have one major advantage over traditional Call Centers; due to VoIP, or Voice over…
Read MoreHow Do You Get The Best VoIP Call Quality in South Africa?
How to Get The Best VoIP Call Quality in South Africa? VoIP technology gives individuals in South Africa a reliable and customizable alternative to traditional phone lines. If you’re looking for reliable VoIP call quality in South Africa, ask your VoIP provider for this must have feature. VoIP Call Quality in South Africa However, one…
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